BMW of Silver Spring

Our buying experience with Tischer BMW was great. Andy Alexis is a true professional and assisted us with every detail of our 2011 BMW 335i M-sport Coupe purchase. After a brief introduction to the deale Alexis is a true professional and assisted us with every detail of our 2011 BMW 335i M-sport Coupe purchase. After a brief introduction to the dealership and ordering process my wife and I test drove a new 335i Coupe with no concerns on the time we took to fully explore all of the features of the car. Since the color we wanted to order was not in stock, Andy drove us over to the detailing and body shop to see the new car managers car, which was our color. Andy handled the order in a low pressure and highly professional manner and we were very satisfied with the price. He even suggested that we take Performance Center Delivery in South Carolina, which we would recommend to everyone. Andy kept us up to date on the status of the car during production and shipping, worked with the Performance Center to get a delivery date that worked for our schedule and made sure everything was ready in time for delivery in South Carolina including the installation of floor mats and our permanent tags. After returning from delivery, Andy has kept in touch to make sure everything went well with the delivery and that the car is performing to our expectations. Car buying can be stressful, but Andy and the staff at Tischer BMW work hard to make it a learning experience and fun time. More

This is my second lease and it was even a better experience than my first, which was the best prior to this last transaction. My salesman, Brian Cunningham, is a pro in every sense of the word. Both experience than my first, which was the best prior to this last transaction. My salesman, Brian Cunningham, is a pro in every sense of the word. Both during the transaction process and after delivery, Brian went above and beyond to make sure that I was happy and satisfied. he and the team at Tischer even saved me money AFTER the negotiated transaction was completed. Not many can say that!!! No pressure, professional, and incredibly pleasant and kind add up to make Brian and his team my all-time favorites...thank you, thank you, thank you!! Oh yeah, the car is great too! More

Since buying my X3 six weeks ago, I've tried to think of a "needs improvement" area for Andy Alexis and I cannot find any. I feel truly fortunate to have worked with him. Well-educated on the product, che a "needs improvement" area for Andy Alexis and I cannot find any. I feel truly fortunate to have worked with him. Well-educated on the product, check. Follow-up, check. Good listener, check. Respectful, check. Patient, check. Pleasant, check. Reliable, check. No pressure, check. Great sense of humor, check. I could write more adjectives, but you get the idea. Working with Andy was a true delight – a good sales advisor starts from a good person. Tischer is lucky to have Andy on the team. This was my first experience with Tischer and they get my stamp of approval. "Quality in service is not what you put into it. It is what the customer gets out of it." More

Tischer has gone above and beyond for me as a customer. I purchased my vehicle more than two years ago and they continue to treat me valued customer. I recently had an auto accident and folks at Tischer were purchased my vehicle more than two years ago and they continue to treat me valued customer. I recently had an auto accident and folks at Tischer were tremedous at making sure that I got to the right body shop, they actually took me there and also took me home. It feels great to know that they are still very concerned with keeping customers satisfied. More

We were pleasantly surprised by the atmosphere and the dealership. We were welcomed immediately and given earnest attention by our sales rep, Kailash Joshi. Kailash took the time to understand our needs dealership. We were welcomed immediately and given earnest attention by our sales rep, Kailash Joshi. Kailash took the time to understand our needs and recommend a BMW to fill them. When a personal circumstance arose and we needed expedited delivery, Kailash made it happen. We would recommend this dealership and Kailash to anyone who is looking for a new or used BMW. More

I bought a BMW 750 (just like new) from Tischer about a month ago and Mr. Skirpa was MORE than a big help in selecting a vehicle that satisfied my taste and price concerns and, after I had several addition month ago and Mr. Skirpa was MORE than a big help in selecting a vehicle that satisfied my taste and price concerns and, after I had several additions to the car (as well as some additional upgrades), he and his boss (manager?) Mr. Lopez were more than accommodating . . . they even gave me a loaner car to drive for the day while everything was being taken care of. I am VERY glad I went to Ticher and even more than happy with the assistance the staff their provided me. More

This is our 4th BMW, our second from MileOneTischer BMW. Without a doubt, this was the *best* customer service experience we've ever had. Manny is knowledgeable, attentive, honest, patient, & an absolute de Without a doubt, this was the *best* customer service experience we've ever had. Manny is knowledgeable, attentive, honest, patient, & an absolute delight to do business with. The dealership is efficient beyond belief and Joanne in finance processed our paperwork in no time at all. We cannot recommend this dealership, or Manny, highly enough - they will spoil you. More

I contacted this dealer after I felt that another BMW dealer in the area didn't care whether I bought another car from them or not. In addition to leasing a car from the other dealer three years ago, I r dealer in the area didn't care whether I bought another car from them or not. In addition to leasing a car from the other dealer three years ago, I referred my neighbor to the same salesman and he bought a car. I am not a high maintenance person, but I really felt that the salesman at this other dealer didn't care if I came back. So I didn't. I contacted Tischer BMW through their website and Mr. Joshi called me later that same evening. We set up an appointment for me to visit the dealership three days later - my schedule, not theirs. Mr. Joshi was very personable and professional and he knew his cars well. He took me on a test drive of a 328i convertible that had far more options than I wanted - navigation system, sport package, paddle shifters, satellite radio among them. He said that he would be happy to find me the exact car that I wanted but to give him a chance to see if he could make the price for this car work. Since it was in his inventory and all the other features, including color, were agreeable, he said it would benefit us both to make a good deal on this car. He then introduced me to Mr. Maloney, the sales manager, who apparently handles all the details related to financing. I was up front with both of them that leasing has worked well for me for the last ten years and I believe I am well-versed in how lease financing works. I sat with Mr. Maloney for quite some time until we reached an agreement on this car. While it was somewhat more expensive than what I had budgeted, they made the cost of the additional options as painless as possible. I felt that I was treated fairly and respectfully, but I did not feel pressured at all. When I returned three days later to take delivery, Mr. Maloney told me that he had gone back through the numbers again and had found a way to save me another $30/month on the lease payment. I was very impressed. We had a deal that I was pleased with and yet he found a better deal. And to top it all off, Joanna, the pleasant young lady from finance, even found me another way to save a few more dollars by exchanging the tags on the car I was turning in. It is clear that everyone I dealt with at this dealership is interested in customer satisfaction and I was happy that I was fortunate enough to contact them. Mr. Joshi and Mr. Maloney are clearly interested in repeat business and they will have it from me. More

THIS DEALERSHIP WAS VERY FRIENDLY AND VERY GOOD ON PRICES, THE CARS WAS CLEAN ,WEN I ASKED QUESTION THE SALES PERSON WAS VERY KNOWLEDGEABLE OF THE CAR. THE STORE MANAGER WAS VERY FRIENLY WITH THE CUST PRICES, THE CARS WAS CLEAN ,WEN I ASKED QUESTION THE SALES PERSON WAS VERY KNOWLEDGEABLE OF THE CAR. THE STORE MANAGER WAS VERY FRIENLY WITH THE CUSTUMER SO I THINK THAT WAS VERY GOOD FOR THE DEALERSHIP . More

Rick was very friendly and helpful. He made sure that everything was right with the vehicle. The process was a little long since the car still needed some work but after a 2.5 hr dive to the dealership, everything was right with the vehicle. The process was a little long since the car still needed some work but after a 2.5 hr dive to the dealership, another 5 hrs in the showroom and finally a 2.5 hr drive home, I am a happy BMW owner!! The Tischer BMW is very lucky to have such a great team working for them. More