BMW of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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She is very knowledgeable about what you have to have to help you get any car you want. help you get any car you want. More
Been a customer of this dealership for over 20 years. Sales and service first rate. Always a great experience. Recently remodeled showroom and service check in very nicely done. Eric Lovo is my go to Sales and service first rate. Always a great experience. Recently remodeled showroom and service check in very nicely done. Eric Lovo is my go to person in sales. He is patient and knowledgeable and goes out of his way to get you into the right vehicle at a fair price. Amit Thanki is the BMW Genius I recommend. He really is an expert on all vehicle features and was able to fix a very recent problem I was having getting an operating system upgrade to load and work correctly. It was a tricky issue and he got it to work when I could not. Very grateful to him for that. More
Ron Askew is absolutely amazing! This is my second purchase from BMW Silver Spring with Ron! He always makes me feel like we are long time friends. Thanks again Ron for treating me l This is my second purchase from BMW Silver Spring with Ron! He always makes me feel like we are long time friends. Thanks again Ron for treating me like family! More
Amit Thanki was extemely knowleagable and provided exceptional customer service . He provided a very thorough overview of my new BMW and he showed me how to operate items in the vehicle that I didn't exceptional customer service . He provided a very thorough overview of my new BMW and he showed me how to operate items in the vehicle that I didn't know existed. He was very patient and answered all my questions. He is a valuable assett to the BMW team. More
I highly recommend Edwin Melendez as a salesperson/client advisor. He provides exceptional customer service. He assisted me through the entire process of having my BMW customed bulit. He was very quick and advisor. He provides exceptional customer service. He assisted me through the entire process of having my BMW customed bulit. He was very quick and responsive to my communication inqueries. I had a very good buying experience with Edwin. He is a valuable asset to the BMW Silver Spring team. More
She was great! Very pleased with her customer service, would recommend her to a friend who is planning to buy a BMW Very pleased with her customer service, would recommend her to a friend who is planning to buy a BMW More
BMW of Silver Spring always provides top notch service! My original Salespers Dave Straussman was out on medical leave so he referred me to Desiree to finish the deal...and she did a fabulous job! My original Salespers Dave Straussman was out on medical leave so he referred me to Desiree to finish the deal...and she did a fabulous job! More
Purchasing a new vehicle is often a significant decision, both emotionally and financially. The right sales team can make all the difference in ensuring that the experience is seamless and enjoyable. Recentl both emotionally and financially. The right sales team can make all the difference in ensuring that the experience is seamless and enjoyable. Recently, I had the pleasure of working with Ron Askew, a sales manager, alongside the finance manager, during my journey to acquire the 2025 BMW X3. This review will detail my experience, highlighting Ron's expertise, professionalism, and dedication, as well as the seamless coordination with the finance team. ## First Impressions From the moment I arrived at the dealership, the atmosphere was inviting. The showroom was well-organized, showcasing the latest BMW models, including the much-anticipated 2025 BMW X3. I was greeted warmly by Ron Askew, whose approachable demeanor instantly put me at ease. Ron's extensive knowledge of the BMW lineup was evident as he introduced me to the X3, explaining its features and benefits with enthusiasm. ## Knowledge and Expertise One of the standout qualities of Ron is his deep understanding of the vehicles he sells. He provided a thorough overview of the 2025 BMW X3, touching on its impressive performance, advanced technology, and luxurious interior. Ron expertly articulated the differences between the various trim levels, helping me navigate through the options based on my preferences and lifestyle needs. Ron took the time to listen to my requirements and answered all my questions without hesitation. Whether it was about the vehicle’s engine specifications, safety features, or technology integrations, Ron was well-prepared and eager to share insights. His passion for the BMW brand was infectious, and it was clear that he genuinely wanted to help me find the perfect vehicle. ## Building the Deal Once I decided that the 2025 BMW X3 was the right fit for me, Ron seamlessly transitioned to the negotiation phase. What impressed me most was his transparency throughout the process. He provided a clear breakdown of the pricing, including any available incentives or promotions. Ron was patient and respectful while discussing financing options, ensuring I understood each aspect before making decisions. His approach was collaborative rather than pushy, making it easy to communicate my budget and expectations. This level of respect made me feel valued as a customer and confident in my purchase. ## Collaboration with the Finance Manager They worked in tandem to ensure that all my questions were answered regarding loan terms, interest rates, and any additional warranties or services available. The clarity with which they presented this information was refreshing and significantly contributed to my overall satisfaction with the buying experience. ## Conclusion In conclusion, my experience with Ron Askew, the sales manager, was nothing short of exceptional. His expertise, professionalism, and dedication to customer satisfaction made the process of purchasing the 2025 BMW X3 enjoyable and stress-free. Ron’s ability to listen, guide, and collaborate with the finance team exemplified a high standard of service that is rare in the automotive industry. I wholeheartedly recommend Ron to anyone considering a new vehicle purchase. His passion for the BMW brand and commitment to his customers will undoubtedly make your experience as memorable and positive as mine. If you are in the market for a luxury vehicle like the 2025 BMW X3, you can trust that Ron Askew will provide you with an outstanding buying experience that you will remember for years to come. More
If you deal with BMW of SS I highly recommend you deal only with Scott Sohn. I had a wonderful buying experience with this guy. He is calm, highly informed about the product, never pressuring and aways wa only with Scott Sohn. I had a wonderful buying experience with this guy. He is calm, highly informed about the product, never pressuring and aways wanted to make sure I felt comfortable with the deal. Since I pre-ordered the vehicle of my choice the wait period from order to delivery was about 10 weeks. During that time he was aways available and attentive to my requests and changes. Even though the deal was done, Scott still took the time to answer my calls and texts. In this day I am so surprised to find someone who truly follows through with their promises. Thank you Scott! More
Desirea was very accommodating for the appointment I made very late in the day. I had to call and notify her of my tardiness due to the traffic and she was able to stay to show me the car. She gave me multip very late in the day. I had to call and notify her of my tardiness due to the traffic and she was able to stay to show me the car. She gave me multiple contact numbers and assured me that the dealership would continue with the buying process on her day off. More