BMW of Silver Spring

Kyle from BMW of Silver Spring was a pleasure to work with. He helped me find some discounts on my new BMW and facilitated ordering just the build I was looking for. On delivery day the team made sure with. He helped me find some discounts on my new BMW and facilitated ordering just the build I was looking for. On delivery day the team made sure I had everything I needed to get started and didn’t waste my time at the dealership with pushy add ons. I would 100% recommend Kyle and the team. Thanks! More

I had an interest in trading my leased BMW vehicle prior to the end of the lease term in order to get a 2024 X5. I had in mind the specs of the X5 I was looking for, but I didn't expect to find the vehicle, to the end of the lease term in order to get a 2024 X5. I had in mind the specs of the X5 I was looking for, but I didn't expect to find the vehicle, comfortably trade my leased BMW, and get a payment that I would be comfortable with until I spoke with, Scott Sohn (BMW of Silver Spring). On 12/4/23, I met with Scott at the dealership. Although I was very skeptical that anything would work out with Scott his greeting and professionalism made me feel comfortable enough to sit down and discuss my interest. Scott had my BMW reviewed/appraised, and then we talked about the details of the X5. Minutes later Scott located an X5 and needed to try and secure it. The X5 was revealed to be on hold by a customer already, but Scott quickly found another one that met my specs and it was completing production. At this point things started to come together. Scott began to give me a real picture of how we could do a deal that financially worked for me. I did my own homework prior to meeting Scott, so it was very refreshing to meet a straightforward salesman who made me feel comfortable when he explained the details of trading my BMW and leasing the X5. As I waited to receive the X5 at the dealership, Scott kept me updated on the movement of the X5 and most important he made sure I received all the discounts and incentives available to me. I received my X5 on 12/19 and was very pleased! Scott connected me with a BMW Genius to go over the features of the X5. I can't express how pleased I am with my purchase experience with Scott! He represents what it means to be a BMW professional salesman! My wife and I will look forward to purchasing with Scott in the future. Mile One / BMW of Silver Spring should be very glad to have Scott as part of the team! More

Thanks so much David (and Will from financing) for making the leasing process so seamless and painless. You both were very helpful in breaking down the details and having the patience to walk us through ever the leasing process so seamless and painless. You both were very helpful in breaking down the details and having the patience to walk us through everything. David, you made our decision to lease from you a no brainer. You most certainly exceeded our expectations from beginning to end and we are now loving our new X1- I would gladly lease/buy from you again in the future. More

I liked the Professionalism and service of Eric during my BMW X-3 purchase from this dealership. BMW X-3 purchase from this dealership. More

Service Rep is always pleasant and will advisor what’s important to get repaires on your car. important to get repaires on your car. More

Eric was extremely personable, friendly, and professional. He went above and beyond to understand what we were looking for and delivered! Literally! We can't express how wonderful our car-buying professional. He went above and beyond to understand what we were looking for and delivered! Literally! We can't express how wonderful our car-buying experience was, and will definitely be purchasing future vehicles from Eric and sending him all of our referrals! More

Desirea was terrific. She kept us informed every step of the way through the process. She kept us informed every step of the way through the process. More

Been a sales and service customer at this dealership for decades. Always outstanding experience from them. In particular, Eric Lovo is great to work with in sales. Very knowledgeable, personable, responsive decades. Always outstanding experience from them. In particular, Eric Lovo is great to work with in sales. Very knowledgeable, personable, responsive, and fair. Highly recommend. More

Always a great experience visiting bmw of Silverspring. I have 2 bmw vehicles that i take there. Brandi Rogers has been my service advisor for the past almost 7 years and have always been exceptional with I have 2 bmw vehicles that i take there. Brandi Rogers has been my service advisor for the past almost 7 years and have always been exceptional with her recommendations along with explaining any queries regarding the repairs the cars need. She makes sure service is done on time and gives the best price. I feel at ease visiting the center knowing I'd be taken care of due to her professionalism and courteous attitude. More

I enjoyed my experience at your dealership, purchasing my new M3 ,especially my experience with my sales rep. Desirea Jackson, she has been very patient, knowledgeable and responsive throughout the proces my new M3 ,especially my experience with my sales rep. Desirea Jackson, she has been very patient, knowledgeable and responsive throughout the process, this is my second purchase from you dealership, i purchased a 335i in 2007 and also had a great experience and would recommend you dealership to anyone looking for a BMW. More