BMW of Silver Spring

I highly recommend Edwin Melendez as a salesperson/client advisor. He provides exceptional customer service. He assisted me through the entire process of having my BMW customed bulit. He was very quick and advisor. He provides exceptional customer service. He assisted me through the entire process of having my BMW customed bulit. He was very quick and responsive to my communication inqueries. I had a very good buying experience with Edwin. He is a valuable asset to the BMW Silver Spring team. More

BMW of Silver Spring always provides top notch service! My original Salespers Dave Straussman was out on medical leave so he referred me to Desiree to finish the deal...and she did a fabulous job! My original Salespers Dave Straussman was out on medical leave so he referred me to Desiree to finish the deal...and she did a fabulous job! More

Purchasing a new vehicle is often a significant decision, both emotionally and financially. The right sales team can make all the difference in ensuring that the experience is seamless and enjoyable. Recentl both emotionally and financially. The right sales team can make all the difference in ensuring that the experience is seamless and enjoyable. Recently, I had the pleasure of working with Ron Askew, a sales manager, alongside the finance manager, during my journey to acquire the 2025 BMW X3. This review will detail my experience, highlighting Ron's expertise, professionalism, and dedication, as well as the seamless coordination with the finance team. ## First Impressions From the moment I arrived at the dealership, the atmosphere was inviting. The showroom was well-organized, showcasing the latest BMW models, including the much-anticipated 2025 BMW X3. I was greeted warmly by Ron Askew, whose approachable demeanor instantly put me at ease. Ron's extensive knowledge of the BMW lineup was evident as he introduced me to the X3, explaining its features and benefits with enthusiasm. ## Knowledge and Expertise One of the standout qualities of Ron is his deep understanding of the vehicles he sells. He provided a thorough overview of the 2025 BMW X3, touching on its impressive performance, advanced technology, and luxurious interior. Ron expertly articulated the differences between the various trim levels, helping me navigate through the options based on my preferences and lifestyle needs. Ron took the time to listen to my requirements and answered all my questions without hesitation. Whether it was about the vehicle’s engine specifications, safety features, or technology integrations, Ron was well-prepared and eager to share insights. His passion for the BMW brand was infectious, and it was clear that he genuinely wanted to help me find the perfect vehicle. ## Building the Deal Once I decided that the 2025 BMW X3 was the right fit for me, Ron seamlessly transitioned to the negotiation phase. What impressed me most was his transparency throughout the process. He provided a clear breakdown of the pricing, including any available incentives or promotions. Ron was patient and respectful while discussing financing options, ensuring I understood each aspect before making decisions. His approach was collaborative rather than pushy, making it easy to communicate my budget and expectations. This level of respect made me feel valued as a customer and confident in my purchase. ## Collaboration with the Finance Manager They worked in tandem to ensure that all my questions were answered regarding loan terms, interest rates, and any additional warranties or services available. The clarity with which they presented this information was refreshing and significantly contributed to my overall satisfaction with the buying experience. ## Conclusion In conclusion, my experience with Ron Askew, the sales manager, was nothing short of exceptional. His expertise, professionalism, and dedication to customer satisfaction made the process of purchasing the 2025 BMW X3 enjoyable and stress-free. Ron’s ability to listen, guide, and collaborate with the finance team exemplified a high standard of service that is rare in the automotive industry. I wholeheartedly recommend Ron to anyone considering a new vehicle purchase. His passion for the BMW brand and commitment to his customers will undoubtedly make your experience as memorable and positive as mine. If you are in the market for a luxury vehicle like the 2025 BMW X3, you can trust that Ron Askew will provide you with an outstanding buying experience that you will remember for years to come. More

If you deal with BMW of SS I highly recommend you deal only with Scott Sohn. I had a wonderful buying experience with this guy. He is calm, highly informed about the product, never pressuring and aways wa only with Scott Sohn. I had a wonderful buying experience with this guy. He is calm, highly informed about the product, never pressuring and aways wanted to make sure I felt comfortable with the deal. Since I pre-ordered the vehicle of my choice the wait period from order to delivery was about 10 weeks. During that time he was aways available and attentive to my requests and changes. Even though the deal was done, Scott still took the time to answer my calls and texts. In this day I am so surprised to find someone who truly follows through with their promises. Thank you Scott! More

Desirea was very accommodating for the appointment I made very late in the day. I had to call and notify her of my tardiness due to the traffic and she was able to stay to show me the car. She gave me multip very late in the day. I had to call and notify her of my tardiness due to the traffic and she was able to stay to show me the car. She gave me multiple contact numbers and assured me that the dealership would continue with the buying process on her day off. More

I️ had the pleasure of working with Amit this afternoon when I️ needed help with my digital key. Amit is extremely knowledgeable and very kind! He took the time to introduce other features of my car to me. when I️ needed help with my digital key. Amit is extremely knowledgeable and very kind! He took the time to introduce other features of my car to me. Thank you Amit! More

Absolutely thrilled with my new BMW and the experience at BMW of Silver Spring! From the moment I walked in, I was greeted with a warm smile and excellent customer service. Edwin was incredibly knowledgea BMW of Silver Spring! From the moment I walked in, I was greeted with a warm smile and excellent customer service. Edwin was incredibly knowledgeable and patient, taking the time to understand my needs and preferences. He was never pushy or overly sales-y, which made the entire process stress-free. Edwin helped me find the perfect model and configuration we were looking for. He even went above and beyond to ensure a smooth financing process. I've been driving my new BMW for a few weeks now, and I'm absolutely in love with it. I highly recommend BMW of Silver Spring and Edwin to anyone in the market for a new BMW. More

Provided outstanding service during a recent purchase of a BMW X5. Went out of his way, ensured everything was prepared properly, and made my wife and my experience truly one of the best ever. We really app a BMW X5. Went out of his way, ensured everything was prepared properly, and made my wife and my experience truly one of the best ever. We really appreciate his going the extra mile. I give him 5+ stars. :) Secondly, on the day we picked the car up, Amit spent 3 hours going over the vehicle to ensure we fully understood the vehicle. There wasn't a question we asked that he could not answer. He set up everything so the car does exactly what we want. He was totaly unbelieveable. Thanks Amit! More

Amit truly is a genius! He is very knowledgeable, thorough, pleasant and funny, and took his time answering all of my questions. Also offering to be available for any furthe He is very knowledgeable, thorough, pleasant and funny, and took his time answering all of my questions. Also offering to be available for any further help I might need is invaluable. Wish I could give him a 10! More

My experience with BMW of Silver Spring is mixed. While my sales person David S. was excellent, very knowledgeable and made the process easy, the financing team was most difficult to deal with. It to While my sales person David S. was excellent, very knowledgeable and made the process easy, the financing team was most difficult to deal with. It took my 3 days to get my car. The finance guy Steve was not the best to work with, he kept reminding us about how much money they are losing on the new car when in fact this is not the responsibility of them. I guess he just cannot take off the sales person hat. For some strange reason, the finance team was responsible for my trade, asked for a CarMax match, they gave us $2k less than what I have printed. They also tried to jack to finance rate. Overall, sales person great but NOT the finance person. More