BMW of Silver Spring

Pre-Owned BMW X5 BMW X5. Desirea Jackson took care of every detail. She was attentive, efficient and very knowledgeable on the vehicle and the purchase process. Negoti BMW X5. Desirea Jackson took care of every detail. She was attentive, efficient and very knowledgeable on the vehicle and the purchase process. Negotiations were relaxed and professional. Love the new vehicle. Thanks Desirea! More

BMW of Silver Spring is Awesome I almost missed this experience as I was on my way to another BMW dealership and received a phone call from Mr. Ron Askew, a sales consultant from BM I almost missed this experience as I was on my way to another BMW dealership and received a phone call from Mr. Ron Askew, a sales consultant from BMW Silver Spring. He simply ask to please stop by before going to my appointment with the other dealership and that I will not be disappointed. My wife and I decided to stop by and talk with Ron. We were immediately impressed by his professionalism and knowledge about the vehicle we were interested in purchasing. Long story short, this was the best experience I've ever had in purchasing a vehicle. This is a first class dealership all the way around. Thank you Mr. Ron Askew you are awesome and will definitely recommend you to anyone looking to purchase a BMW. Thanks, More

EXCEPTIONAL SALES EXPERIENCE!!! BMW of Silver Spring now has another loyal customer despite the hour and a half drive from Delaware. On Oct. 19th, I had reached out in search of a p BMW of Silver Spring now has another loyal customer despite the hour and a half drive from Delaware. On Oct. 19th, I had reached out in search of a particular color interior/exterior for the X3 and X5 as I was unsure of which vehicle would be best to suit my needs. Karen contacted me immediately, and was prompt on every instance where I needed more information. She not only explained the various financing/leasing options, but she took the time to even provide me with insight into the BMW Select program. During the entire process Karen was patient, professional, knowledgeable and most of all pleasant. I had spent the last 5 weeks researching different vehicles and as a result spent time with a variety of dealers in the Delaware area. Unlike my experience at other dealers, I NEVER felt that I was being pushed to make a decision, or that I was dealing with a sales person who was more concerned about the sale vs. ensuring my needs were met. Karen listened to what my needs were, and provided me with the data to help make my decision. My husband and I came up late Thursday evening, and test drove 2 vehicles to ensure we were making the right decision. When we got there, Karen was with another customer, but she was sure to be certain that our trip was worthwhile. While she was finishing up with a client, Shariff took us for the test drive and was super patient and accommodating. Upon returning to the dealership, Karen was available and spent time discussing our options. By the time we verbally finalized the deal it was after the 9pm closing time. Karen, James and Allen all stayed until everything was complete which was well after 11pm. Everyone was professional and never rushed us to complete the process. On Saturday when I went to pick up the X3, Mikhail spent a few hours educating me on the features of the car. He was professional and patient as he explained the technology features no a non-millennial! Throughout the day on Saturday, Karen was receptive of what was going on to ensure I was satisfied with the condition of the car and the operation of the car’s features (as this is my first BMW). BOTTOM LINE—KAREN and all the staff that helped me during my car purchase are commended on a great job!! I have family and colleagues in the area, and I will be sure to pass the word to them about the quality of service I received last week. More

Happy Customer I am a return customer who just leased a second vehicle from Ron Askew at BMW of Silver Spring. I returned to the location and to him because of his I am a return customer who just leased a second vehicle from Ron Askew at BMW of Silver Spring. I returned to the location and to him because of his ability to be truthful and profesional when dealing with his customers. He is pleasant to work with and treats his customers fairly. More

I just purchased my 5th BMW from Andy Alexis at BMW of Silver Spring. Incredible support and service over the years. I recommended without hesitation. Silver Spring. Incredible support and service over the years. I recommended without hesitation. More

Exceptional service from The entire sales team especially Andy Alexis - he went over and beyond to make me a very very satisfied customer. I will highly recommend the entire team to family and friends. Andy Alexis - he went over and beyond to make me a very very satisfied customer. I will highly recommend the entire team to family and friends. More

Absolutely Pleasant, professional and Amazing. WHAT AN AMAZING TEAM! The word "Pleasant" and car buying are rarely used in the same sentence, but the team at BMW of Silver Spring ensured that WHAT AN AMAZING TEAM! The word "Pleasant" and car buying are rarely used in the same sentence, but the team at BMW of Silver Spring ensured that my entire car buying experience was just that... PLEASANT! Starting with Sales Adviser, DAVID DAVILA, who ensured I found exactly what I wanted and most importantly at the right price, to Finance, ALLEN KIM who was patient in explaining all my financial options and assisting me in selecting the right terms and last, but not least, JOHN BERTRAND, who provided me with SUPERIOR customer service and nothing but smiles when I needed loaner vehicle to have some post-purchase work conducted on my vehicle. Huge THANKS to the entire TEAM at BMW of Silver Sprint.. You've got a customer for life! More

If you want a BMW go visit Karen at BMW of Silver Spring I just bought my 5th BMW and I haven't had a better experience than I did with Karen Hebert at BMW of Silver Spring. She is knowledgeable and she is g I just bought my 5th BMW and I haven't had a better experience than I did with Karen Hebert at BMW of Silver Spring. She is knowledgeable and she is generous with her time. The best part is that she really listens to you and doesn't try to sell you something you don't want or need. I really would highly recommend her to anyone looking for a pleasant car buying experience. I am looking forward to working with her again for my next purchase. Thank you, Karen, for being amazing and thanks for introducing me to Julia Plummer, she was so great to work with. I love my new X4. More

Very professional and excellent service.Highly Very professional and excellent service. Highly recommended. Got to know marks through Ed Sarecky from Volvo throughout this experience he made it e Very professional and excellent service. Highly recommended. Got to know marks through Ed Sarecky from Volvo throughout this experience he made it easy every step of the way. More

Awesome Service. I've purchased several cars from several different brands in my lifetime, Dodge, GM, Infiniti, Hyundia, BMW. My interaction with BMW of Silver Spring I've purchased several cars from several different brands in my lifetime, Dodge, GM, Infiniti, Hyundia, BMW. My interaction with BMW of Silver Springs is by far the best car buying experience I have had to date. I came from Virginia to see a certain X5 and ended up going home with it. Desirea was very helpful and knowledgeable, made my buying experience very seamless. Andrew from the finance department was very helpful as well. I'd recommend this dealership to everyone I know, my brother will be dealing with them really soon. DJ. More