BMW of Silver Spring

Outstanding Experience!! Ms. Karen Herbert Is the absolute best salesperson I’ve ever worked with! She along with the management team at BMW Silver Sprint, James Algeciras and Ms. Karen Herbert Is the absolute best salesperson I’ve ever worked with! She along with the management team at BMW Silver Sprint, James Algeciras and Julia Plummer, worked extremely hard over the course of 2 days to get me in an upgraded 3 Series. The deal the team was able to work out for me was unbelievably phenomenal along with their work ethics. Ms. Karen sold me my first BMW 5 years ago and it was a memorable and pleasurable experience back then. However working with her on this new deal left a lasting impression and her and BMW of Silver Spring have gained a customer in me for life! There are really no words to describe the awesome experience I had in working with this team and I look forward to continuing our working relationship in the future! More

Very patient with all my questions Andy took the time to show me six different cars going back and forth between them until I was happy with my choice even when we completely changed di Andy took the time to show me six different cars going back and forth between them until I was happy with my choice even when we completely changed directions. More

Mikhail’s customer service was outstanding! He walked me through the entire process with enthusiasm and confidence. He made sure the task was completed satisfactory. Greatly appreciated! Thank you! through the entire process with enthusiasm and confidence. He made sure the task was completed satisfactory. Greatly appreciated! Thank you! More

Great experience with great people! This was my first time buying a car in 10 years!! Andy made my experience purchasing a like-new BMW a breeze. He was very knowledgeable and extremely This was my first time buying a car in 10 years!! Andy made my experience purchasing a like-new BMW a breeze. He was very knowledgeable and extremely helpful throughout the entire process. My cousins came with me for moral support and ended up upgrading to a newer BMW! The next day, I noticed a few scratches on the drive side door. I texted Andy and he called me immediately to arrange for the body shop to buff them out! He deserves a raise! In Finance, Julia worked her magic with the numbers to get me everything I needed - on budget!! More

I received great service with limited wait time. This was my second purchase with this team, again worked hard to make sure this was an amazing process for me! my second purchase with this team, again worked hard to make sure this was an amazing process for me! More

Ron was very helpful! His service was outstanding! I will buy from him again in the future. Thank you very much for your excellent service. will buy from him again in the future. Thank you very much for your excellent service. More

Alejandro: "Best Of The Best!" Alejandro Schubert answered all of my questions and promptly responded to all of my messages. He is kind, patient, knowledgeable, and professional. Alejandro Schubert answered all of my questions and promptly responded to all of my messages. He is kind, patient, knowledgeable, and professional. He is the client advisor you should use to purchase a new BMW! More

Awesome I like speed, I like comfort, I like to drive the engine but not car. BMW has it all. Mr. Max Moyer delivered it all. I like speed, I like comfort, I like to drive the engine but not car. BMW has it all. Mr. Max Moyer delivered it all. More

The sales associates are very helpful patient and Willingness to work with you for your needs to find a vehicle that best works for you Willingness to work with you for your needs to find a vehicle that best works for you More

BMW Virgins My husband and I were in talks about upgrading to an SUV for months. We thought we would stick with Acura since my family has been a loyal customer fo My husband and I were in talks about upgrading to an SUV for months. We thought we would stick with Acura since my family has been a loyal customer for decades but people like Alejandro and the team at BMW Silver Spring opened our eyes to new possibilities. Our process was fairly seamless and now we are happy BMW owners. More