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BMW of Silver Spring

Silver Spring, MD

4.9
4,019 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3211 Automobile Boulevard

Silver Spring, MD

20904

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Showing 4,019 reviews

December 06, 2019

Dont go to this guy Please don't go to this guy. Very snobby. Will charge anything and everything. He does not place customer service over charging you the most he can. S More

by Mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Rowland
Dec 10, 2019 -

BMW of Silver Spring responded

Mia, Thank you for taking the time to let us know about your experience. We take all customer concerns seriously and would like to speak with you regarding your concerns but are unable to identify you in our database. At your convenience, please reach out to our General Manager, Matt Dolesh at 301-679-4375 or mdolesh@mileone.com.

December 05, 2019

I am excited going through this process. I am getting the time, information and professionalism I hoped for when choosing the dealership. It’s also nice to have a variety of clean and well maintained vehicle More

by doug.turner
Recommend Dealer
Yes
Employees Worked With
Lonnie Overby
Jan 03, 2020 -

BMW of Silver Spring responded

Hello, Thank you for taking the time to share your recent experience at BMW of Silver Spring. We want all of our customers to feel well informed before making a decision. Please let us know if you we can make this process an easier for you. Have a great day!

December 05, 2019

Great Experience I had a great experience with BMW Silver Spring. They were great with negotiations, were never pushy, and extremely attentive. Definitely the best exp More

by zjett09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Familant
Jan 03, 2020 -

BMW of Silver Spring responded

Hello, Thank you for taking share your wonderful experience with Len at BMW of Silver Spring. We are pleased to hear that Len offered you the necessary information in order to make this experience a memorable one. We hope you enjoy your new ride!

December 05, 2019

Ron was great. He helped me choose a vehicle that was realistic to my needs. I was contemplating between the X3 and the X5 but was worried that the X5 may be too big for my stature. He didn’t try to sell More

by a_summerville
Recommend Dealer
Yes
Employees Worked With
Ron Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Alexis Jr.
Jan 03, 2020 -

BMW of Silver Spring responded

Hello, Thank you for taking the time to share your recent experience with Ron at BMW of Silver Spring. We are pleased to hear that Ron's insights were able to help you come to a conclusion about which vehicle was best for you. We hope you keep our service department in mind for any future service needs. All the best!

December 05, 2019

Lonnie was very professional and explained different models and showed me available and possible options . He was patient and reached back to ensure questions answered More

by jodytracey
Recommend Dealer
Yes
Employees Worked With
Lonnie Overby
Jan 03, 2020 -

BMW of Silver Spring responded

Hello, Thank you for taking the time to share your recent experience with Lonnie at BMW of Silver Spring. We want all of our customers to feel well informed about their purchase before making a decision. We hope you have a great day!

December 04, 2019

Lonnie was a perfect gentleman not overbearing like a lot of sales people. I highly recommend Lonnie and Silver Spring - First Class all the way! More

by Arep123
Recommend Dealer
Yes
Employees Worked With
Lonnie Overby
Jan 03, 2020 -

BMW of Silver Spring responded

Hello, Thank you for taking the time to share your wonderful experience with Lonnie at BMW of Silver Spring. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

December 03, 2019

Excellent service provide by Kristina Williams Kristina is the consummate professional. She provides me an estimate of how long I may have t wait for my car; always providing me with options if I More

by BrendaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Williams
Dec 04, 2019 -

BMW of Silver Spring responded

Hi Brendak, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Thank you for your kind review; we are happy to pass along your comments to Kristina here at BMW of Silver Spring and acknowledge the hard work and dedication! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring

December 02, 2019

Auto purchase like no other. In and out. My experience at the dealership was great. I was in and out in a short amount of time. I wasn't in there for hours trying to negotiate down the cost a More

by Jaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Alexis
Dec 03, 2019 -

BMW of Silver Spring responded

Hi Jaye, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. We're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We hope to be of service to you again! Take care!

December 01, 2019

This dealership is awesome! It has been nearly a year since I have bought my car, and Mrs. Herbert still keeps in touch with me regularly. Buying a car from here, was so much mor More

by marylandbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Diss
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romain and Ashley , Karen Herbert, Allen Kim, John Bertrand, Kevin Pitamber, Mikhial McKenzie
Dec 02, 2019 -

BMW of Silver Spring responded

Hi Marylandbmw, it means so much to us that you chose our dealership for all your automotive needs! In order to deliver the best experience possible, we try to set high expectations for ourselves. Thank you so much for your kind review; we are happy to pass along your comments to Mrs. Herbert and the team here at BMW of Silver Spring! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring

December 01, 2019

Excellent Experience Greetings, I recently purchased a 2020 x3 vehicle from David Davila at BMW of Silver Spring, MD. It was such a pleasant experience purchasing a ca More

by Yolanda67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Kim
Dec 02, 2019 -

BMW of Silver Spring responded

Congratulations on your new 2020 X3, Yolanda! If you have any additional needs or questions, David and the team will be more than happy to assist you! Safe travels!

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