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BMW of Silver Spring
Silver Spring, MD
4,019 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,019 reviews
February 04, 2020
Enjoyable Purchasing Experience My wife and I went up to BMW of Silver Spring today to check out a specific vehicle (2018 X2) and got to work with Scott Sohn for our first ever BMW p My wife and I went up to BMW of Silver Spring today to check out a specific vehicle (2018 X2) and got to work with Scott Sohn for our first ever BMW purchase. This visit to BMW of Silver Spring and working with Scott was the first and will most likely not be the last. More
by X2 Lover
Employees Worked With
February 04, 2020
Enjoyable Car Buying Experience. My wife and I had the pleasure of working with Ms. Desirea Jackson at BMW of Silver Spring. Ms. Jackson was professional, knowledgeable, and patient My wife and I had the pleasure of working with Ms. Desirea Jackson at BMW of Silver Spring. Ms. Jackson was professional, knowledgeable, and patient when answering our many questions. We were excited to buy our 2020 X1 from her. In addition, Ms. Jackson’s excellent customer service continued beyond the sale. She contacted us the following day to see if we were enjoying our new purchase and to check if we had any follow-up questions. Thanks, Desirea. We would also like to thank Ms. Julia Plummer, our finance associate, for facilitating a smooth paperwork process. More
by KB
February 01, 2020
When I entered BMW of Silver Spring in early January, it was not my intent to buy another BMW. However, after discussing my concerns with Brandi Rodgers, my service advisor, and meeting with my client advis was not my intent to buy another BMW. However, after discussing my concerns with Brandi Rodgers, my service advisor, and meeting with my client advisor, Ron Askew, I changed my mind. Ron worked with me to help find the exact vehicle, and color I wanted then worked tirelessly to negotiate a reasonable price. Ron is a consummate professional, he demonstrates a myriad of essential characteristics, integrity, product knowledge, attentiveness, and he’s mastered the art of listening to the needs of the customer. Many thanks to Brandi , for providing me with excellent customer care over the last several years, and recommending that I consider talking to Ron about my options. If you are looking for a car, without hesitation, I highly recommend Ron Askew, Brandi Rodgers, and the BMW of Silver Spring team! More
by M. Taylor
February 01, 2020
After a 20 year relationship with this dealer, Matt’s team ensured I never come back. Very arrogant, misleading and unprofessional. My only mission in writing this review is to ensure it doesn’t happen t team ensured I never come back. Very arrogant, misleading and unprofessional. My only mission in writing this review is to ensure it doesn’t happen to anyone else More
by Borijay51
Employees Worked With
Matt Dolesh, Julia Plummer
January 30, 2020
Service department is first rate, go out of their way to make it easy. Good quality work and excellent follow through. Very easy to work with. make it easy. Good quality work and excellent follow through. Very easy to work with. More
by Charles
January 30, 2020
great experience all around. super appreciative of both erik and virgil for handling my needs within a timely manner. Erik is very professional and made sure i was comfortable in the dealership while my ca erik and virgil for handling my needs within a timely manner. Erik is very professional and made sure i was comfortable in the dealership while my car was being serviced. I have full trust that technician Virgil Van Beek will provide the absolute best service on my car, and that is one of the most important parts of a dealership experience to me. More
by thancock159
Employees Worked With
Virgil Van Beek - thank you!, Erik Rowland
January 30, 2020
Honestly, I couldn’t ask for better service from a dealership, THAT I DIDN’T EVEN BUY MY CAR FROM. Any and every time I’ve ever had an issue, Rachel has worked diligently to resolve it. She’s gone abo dealership, THAT I DIDN’T EVEN BUY MY CAR FROM. Any and every time I’ve ever had an issue, Rachel has worked diligently to resolve it. She’s gone above and beyond on so many occasions, I’ve lost count. I have recommended several BMW owners I know, to come to BMW of Silver Spring to get their service done. She’s the epitome of a service professional. And John Bertrand who deals with the loaner vehicles, is equally as critical and phenomenal, in this process. Together, I’ve never had to worry about dropping my vehicle off because I know, I’m in good hands. I’d give this duo 10-stars if I could. More
by DJ
January 29, 2020
Goes the extra mile Bought a car from him 3 years ago (following his excellent advice) and just bought the M340 (More excellent advice). Am very happy with both purchase Bought a car from him 3 years ago (following his excellent advice) and just bought the M340 (More excellent advice). Am very happy with both purchases. He takes care of all aspects of buying the car. Couldn't be more helpful, and will buy my next car from him as well. More
by maguite
Employees Worked With
January 28, 2020
Sales rep Dave Strassman is #1 in my book Have gotten all my new BMW's from Dave since 2005. He listens and gets you what you want at the best possible deal. He does not disappear after the Have gotten all my new BMW's from Dave since 2005. He listens and gets you what you want at the best possible deal. He does not disappear after the sale and is always available to answer questions. I highly recommend him. More
by BimmerMan
Employees Worked With
January 28, 2020
A Joyful Experience Buying two vehicles in less than 3 years mean you are obviously doing many things right, customer service being at the top along with superior vehicl Buying two vehicles in less than 3 years mean you are obviously doing many things right, customer service being at the top along with superior vehicles. competent and highly professional personnel seals the deal. Prior to buying my 320i, I had not purchase a new vehicle in 20 years. Karen Herbert, your client advisor, made this a joyful experience More
by carguy
Employees Worked With
Michael Bolgar, Karen Herbert, Allen Kim
