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BMW of Silver Spring
Silver Spring, MD
4,019 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,019 reviews
March 18, 2020
Great Experience! As a 56 year old I have purchased a lot of vehicles. BMW of Silver Spring was one of the more pleasant experiences and my salesperson Eric Lovo was p As a 56 year old I have purchased a lot of vehicles. BMW of Silver Spring was one of the more pleasant experiences and my salesperson Eric Lovo was probably the best I have ever worked with. His knowledge of the vehicles and easy going manner was beyond outstanding. He continued to follow-up with me on a small issue I had with my new car and made sure I was completely satisfied. I would certainly recommend BMW of Silver Spring and especially Eric for your next car purchase. More
by gcsmith3
March 16, 2020
Great Experience Had a great experience from beginning to end with the purchase of my new X3. Andy Alexis, Sr. was extremely helpful and patient as he walked me throu Had a great experience from beginning to end with the purchase of my new X3. Andy Alexis, Sr. was extremely helpful and patient as he walked me through the decison process. Andy Alexis, Jr. was very patient and informative during his orientation presentation. Julia Plummer was very helpful as she explained options and completed the sales process. All in all, the entire process was a very positive experience. More
by Randy B
Employees Worked With
Andy Alexis, Andy Alexis Jr., Julia Plummer
March 16, 2020
Karen was wonderful she knew I was looking to purchase a new SUV from one of her previous client who highly recommended her. I was so satisfied with her experience that I purchased an X6. Karen was not able new SUV from one of her previous client who highly recommended her. I was so satisfied with her experience that I purchased an X6. Karen was not able to see me when I picked up my new car but she kept in touch before I got to the dealership and after I left the dealership. Karen called me two days later to see how I loved my new X6. Thank you Karen More
by Janet
Employees Worked With
Karen Herbert, Julia Plummer
March 11, 2020
great encounter with Lonnie We had a pleasant and informative session with Lonnie He is very personable and knowledgeable. I had gone to BMW of Silver Spring looking for a lat We had a pleasant and informative session with Lonnie He is very personable and knowledgeable. I had gone to BMW of Silver Spring looking for a late model preowned veh. Lonnie did a test drive with me and gave me all the information I requested. I was looking at a couple of different makes of vehicle, BMW in my top three. I ultimately did not choose the preowned model I had test driven as it came down to options available on that day. Working with Lonnie was a pleasant experience and I would highly recommend him. More
by mlan
Employees Worked With
Lonnie Overby
March 10, 2020
Ron was the absolute best. I loved working with him and he got me just what I needed. He was patient, thoughtful and didn’t pressure me at all. he got me just what I needed. He was patient, thoughtful and didn’t pressure me at all. More
by Matthew.norden
March 10, 2020
Great Salesperson Karen Herbert has been a wonderful Salesperson to work with, not only did she provide an easy sales purchase experience for my new BMW X5 but the serv Karen Herbert has been a wonderful Salesperson to work with, not only did she provide an easy sales purchase experience for my new BMW X5 but the service she continues to provide a year later has been exemplary. She checked in & followed up a year after purchase just to see how much I was enjoying the X5. Most recently, I called her and she was able to provide a part I requested at no charge and I know it took time & effort to get it done but of course she went out of her way for me. Great experience with Karen and BMW of Silver Spring. More
by BMWchuck
Employees Worked With
Karen Herbert
March 10, 2020
Excellent Customer Service Many thanks to Michael Bolgar, Allen Kim and Gen Awanohara for the excellent customer service which was provided and the kind hospitality which was ex Many thanks to Michael Bolgar, Allen Kim and Gen Awanohara for the excellent customer service which was provided and the kind hospitality which was extended. Thank you! More
by adixon
Employees Worked With
Gen Awanohara, Michael Bolgar, Allen Kim
March 09, 2020
I have purchased 3 cars from this dealership. Joanna has been the MOST amazing advisor that this dealership has to offer, hands down. I would absolutely recommend my friends and family to her for a pleasant been the MOST amazing advisor that this dealership has to offer, hands down. I would absolutely recommend my friends and family to her for a pleasant and professional experience. More
by Briagreene
Employees Worked With
Joanna McCarthy, Andy Alexis
March 05, 2020
Karen is very professional. She did a great job to answer our questions and help us to find the car we liked. We appreciate her help. Thanks Karen. answer our questions and help us to find the car we liked. We appreciate her help. Thanks Karen. More
by jing
Employees Worked With
Karen Herbert
March 05, 2020
Ron Askew is one of the best salesmen I’ve met. I’ve referred several to him because he is professional and courteous at all times. Definitely the guy to work with. referred several to him because he is professional and courteous at all times. Definitely the guy to work with. More
by samheaden
Employees Worked With
