BMW of Silver Spring

Allen kim was our finance manager and he has helped my family a lot, he found a better bank that offered a better rate couple days later. We have a new born on the way in two months and him going above family a lot, he found a better bank that offered a better rate couple days later. We have a new born on the way in two months and him going above and beyond for us means alot. Thank you Allen. Please see for finance as he is one of the best in the dmv. Also David our sales person was amazing. We are looking for another vehicle also and will buy hopefully soon. More

Professional Went in to look at an SUV type. Found a great one in our price range. Ended up buying, we received great service. I am from out of state and they were Went in to look at an SUV type. Found a great one in our price range. Ended up buying, we received great service. I am from out of state and they were able to overcome every issue that was brought up because of that. They answered every question we had and were very professional. They even stayed late to help us. 10/10 More

The sales representative Ron and Julia were both very nice and helpful. i came in very worried about buying a bmw but i ended up leaving happy. Thanks guys. nice and helpful. i came in very worried about buying a bmw but i ended up leaving happy. Thanks guys. More

Appreciated Karen Herbert Karen was very professional and accommodating with all my concerns about the features of my new BMW X3 Hybrid. She let the car do the talking and sh Karen was very professional and accommodating with all my concerns about the features of my new BMW X3 Hybrid. She let the car do the talking and showing, but was quick and polite to answer all my questions. More

Excellent dealership, inventory and client advisor! We recently leased another vehicle from BMW of Silver Spring! This makes four vehicles we have either leased or purchased over the past 6 years. Kar We recently leased another vehicle from BMW of Silver Spring! This makes four vehicles we have either leased or purchased over the past 6 years. Karen Herbert has been our advisor each time and each deal has been exactly what we were looking for. I highly recommend her to work with! More

Professional Experience Everything as it should be. Although we were unable to work out a deal in the end, this was a pleasant experience, without undue pressure. All fees a Everything as it should be. Although we were unable to work out a deal in the end, this was a pleasant experience, without undue pressure. All fees and other information disclosed up front. More

Exceptional Service at BMW of Silver Spring This is the second car I've bought from Karen and the experience has always been exceptional. Let me tell you, I bought a 2020 M2 competition, only be This is the second car I've bought from Karen and the experience has always been exceptional. Let me tell you, I bought a 2020 M2 competition, only because of the standard transmission factor, with lots of accessories. When I got approved, Karen came back and said the Sales Manager wanted all the accessories paid for or down payment equivalent to the cost, because he had a few bad experience with customers not wanting the car after delivery. After stating my concern and my disapproval. Did you know, Karen went to the General Manager and gotten my vehicle approved with all what I wanted and the little payment I put down. Not just that, Karen kept me informed and in the loop as to the status of the building and delivery of the car. Karen is a great sales person and she will work for you until you're satisfied. I can say, even though I waited for the car for 3.5 months I am one happy and satisfied customer. Thank you very much Karen and keep up the great work you’re doing for BMW of Silver Spring. More

Ron was pleasure to work with, even though I’m out of state he made it seem less and followed up after receiving the car. state he made it seem less and followed up after receiving the car. More

Great process, great price and value for my 528i and I love it. Andy Alexis followed up with me and was patient with my 1,001 questions . Definitely will buy here again ! love it. Andy Alexis followed up with me and was patient with my 1,001 questions . Definitely will buy here again ! More

Repeat customer When I was in the market for a new BMW Karen was the first person I called. She has always been very helpful and professional throughout the whole bu When I was in the market for a new BMW Karen was the first person I called. She has always been very helpful and professional throughout the whole buying process. Thanks Again! More