BMW of Silver Spring

Ron’s, Professionalism, Positive Energy and Honest feedback made my experience awesome. This was my first purchase with BMW, but I can guarantee you that it will not be my last. Thank you Rob for a feedback made my experience awesome. This was my first purchase with BMW, but I can guarantee you that it will not be my last. Thank you Rob for a wonderful Xperience. More

Ron is the perfect salesman. He’s a patient, flexible, and understanding salesman. He’s willing to help his clients make the best choice in a BMW not just sell them a car. If your looking for someone who and understanding salesman. He’s willing to help his clients make the best choice in a BMW not just sell them a car. If your looking for someone who’s on your side and puts the customer first, ask for Ron! More

Purchase of M8 (new) This review is about my second purchase of a new BMW within 14 month. While the first purchase was problem free it did not stand out as much as my mos This review is about my second purchase of a new BMW within 14 month. While the first purchase was problem free it did not stand out as much as my most current buying experience, which was extraordinarily satisfying, especially in light of the fact that it had to happen during the time of 'social distancing' . From my initial contact this time around I dealt with Eric Lovo and we worked out the entire transaction by email within a few days - Eric was excellent in responding with all the relevant information very quickly. When it came to the actual pick up of the new car, Eric managed the formalities efficient and quick and so did Julia Plummer in Finance who also impressed me with her knowledge and professionalism. More

I would like to thank Ron Askew and Allen Kim for helping me to purchase my first BMW. Ron had the car I wanted to look at, ready for me to take a rest drive when I arrived at the dealership. I want to than me to purchase my first BMW. Ron had the car I wanted to look at, ready for me to take a rest drive when I arrived at the dealership. I want to thank Allen for explaining the available maintenance and extended warranties in detail. Also for his recommendations. More

POOR SERVICE AND FOLLOW UP I WOULD GIVE THIS DEALERSHIP A ZERO STAR IF I COULD. THEY ARE ONLY CONCERNED ABOUT GETTING A SALE AND DOING ABSOLUTELY NOTHING AFTERWARDS. I PURCHASED I WOULD GIVE THIS DEALERSHIP A ZERO STAR IF I COULD. THEY ARE ONLY CONCERNED ABOUT GETTING A SALE AND DOING ABSOLUTELY NOTHING AFTERWARDS. I PURCHASED A CAR ON 1-3-20. I DID NOT GET MY PLATE TILL MARCH AND AS OF TODAY'S REVIEW, STILL HAS NOT GOTTEN MY TITLE AFTER SPEAKING WITH SALES MANAGER 1 MONTH AGO. SAVE YOURSELF THE AGGRAVATION, AND GO TO ANOTHER BMW DEALERSHIP. More

I have been using this dealership for a number of years and have always been very pleased with their sales as service. Their staff is always professional and courteous. This is expected but not the same at and have always been very pleased with their sales as service. Their staff is always professional and courteous. This is expected but not the same at all dealerships. So it is nice to feel appreciated when spending my hard earned money. More

Service of 2020 BMW 440i drive I want to give Erik Rowland 5 stars and all A++++++s for his extraordinary service. He is extremely knowledgeable, affable, and efficient. I have work I want to give Erik Rowland 5 stars and all A++++++s for his extraordinary service. He is extremely knowledgeable, affable, and efficient. I have worked with Erik for almost 1 year. He is one of a kind and a role model for the profession. BMW Silver Spring is in good hands with Erik. If we had more people like him, the world would be a better place. I always look forward to coming to BMW Silver Spring; a very professional organization and Erik makes it even more special. Keep up the great work Erik!! You are the best. Thomas Faust More

Professional customer service I went in to look at the X2 and the X3 SUV and was very impressed with salesman Ronald Askew who was very kind and attentive to the type of vehicle I I went in to look at the X2 and the X3 SUV and was very impressed with salesman Ronald Askew who was very kind and attentive to the type of vehicle I was interested in purchasing. He showed me both and I ended up buying the X2. The financing manager Allen Kim was great making sure I was completely satisfied with my purchase. Overall I am thrilled with the service I received at BMW of Silver Spring. More