BMW of Silver Spring

The entire staff was professional and courteous. They made it very clear that my business was important to them. I could feel they wanted a convey a pleasant experience to also have me come back in the f made it very clear that my business was important to them. I could feel they wanted a convey a pleasant experience to also have me come back in the future. More

My husband and I had a great experience buying an X3 from BMW of Silver Spring and could not recommend Gen Awanohara, our client advisor, more! He took us on a couple test drives and thoroughly answered all BMW of Silver Spring and could not recommend Gen Awanohara, our client advisor, more! He took us on a couple test drives and thoroughly answered all of our questions. He was incredibly nice and very honest, which the process of buying a car as easy as possible. Thanks so much, Gen! Anyone who works with him is in great hands! More

Ron Askew was outstanding. My shopping experience with BMW of Silver Spring was awesome primarily due to Ron. He worked with me from start to finish with the entire sales process and I always felt comfort BMW of Silver Spring was awesome primarily due to Ron. He worked with me from start to finish with the entire sales process and I always felt comfortable and he had my best interest. Ron is an asset to your organization and thank you Ron for your professionalism and expertise. More

Could not have been an easier and more enjoyable process! Eric made every step of this process easier than the one before. His attention to detail and customer service was top notch. Any questions I may have Eric made every step of this process easier than the one before. His attention to detail and customer service was top notch. Any questions I may have had were answered promptly and with detail, and anytime I needed something changed or updated, Eric and and his team jumped right on it. From identifying the car, all the way to delivery, Eric made us feel like we were his number one customer due to his attention and caring approach to the selling process. Would highly recommend. More

Excellent Service + Customer Focused Ron Askew was simply OUTSTANDING! He was prepared for me when I walked into the dealership. He had the vehicle ready for a test drive, finance infor Ron Askew was simply OUTSTANDING! He was prepared for me when I walked into the dealership. He had the vehicle ready for a test drive, finance information if needed and was very knowledgeable about the vehicle and it's history. He gave me the information I asked for and allowed me to make my own decision-no pressure---what a concept-being treated like an educated consumer:) I loved it! I had a fantastic experience thanks to Ron and the BMW of Silver Springs staff. Check them out-you will leave a happy customer. More

Everything was fine. They were able to accommodate my needs and work out a deal for my trade. Everything was done in a timely fashion ect needs and work out a deal for my trade. Everything was done in a timely fashion ect More

Exellent and the most enjoyable experience leasing new BMW. Very knowledgeable and most friendly salesperson Mr. Dave Strassman who spend a lot of time in helping to select me a car of my dream. It is my second Very knowledgeable and most friendly salesperson Mr. Dave Strassman who spend a lot of time in helping to select me a car of my dream. It is my second lease from Dave and his enthusiasm and knowledge of the vehicle as well as financial side of the lease are the best I ever encountered. I always recommend Dave to my friends and their experience was the same as mine! I highly recommend Silver Spring BMW dealership> I also greatly appreciate help and the most professional advice and expertise from the sales manager Mr. Michael Bolgar. More

Purchased my first BMW with Tae years ago. Best service I’ve experienced at a dealership. Now that I’m shopping around for a new BMW, I’m realizing how easy it was to work with Tae and wish I could take hi I’ve experienced at a dealership. Now that I’m shopping around for a new BMW, I’m realizing how easy it was to work with Tae and wish I could take him with me to other dealerships. (Reason I’m not shopping at BMW Silver Spring is because they do not have the vehicle I want in stock). More

Awesome Saleswoman I was ready to seek another dealership until I met Karen! She saved the day and sealed the deal. Allen worked really hard to make the financing work I was ready to seek another dealership until I met Karen! She saved the day and sealed the deal. Allen worked really hard to make the financing work for me. I was extremely pleased with both of them. More

Fantastic, detailed, thorough! Eric Lovo was my client advisor and he was amazing! He asked me detailed questions to understand my needs and my desires when looking for my car. He a Eric Lovo was my client advisor and he was amazing! He asked me detailed questions to understand my needs and my desires when looking for my car. He also took the time to send me multiple links of cars he thought would suit me and never rushed me with my decision making. I'm not much of a phone talker so he and I texted a lot until I actually came in to see him. He only needed to show me 2 cars in person before I fell in love and never rushed me into making my purchase. He made sure I was informed on everything about the car and the previous owner and also educated me on the car buying experience as it was my first time. He rode with me during my test drive which made me feel a lot more comfortable and safer. I'm very happy with my purchase and even more happy with Eric's help. He's also done a good job following up with me and has encouraged me to stop by the dealership anytime to go over my car's features or any questions that I may have. I appreciate his help mainly because he didn't treat it as just a sale but as a life changing/impacting decision for the client so he was very careful and super patient with me as well. He didn't harass me with multiple calls or emails but made sure to check in via text and encouraged me to come in to see all of the cars they had. It's funny because I ended up getting a car that I never thought i'd be interested in and I love it! All thanks to him! This is the first car that I've bought and I will be sending all of my friends and relatives over to meet with him for assistance with their future purchases. Thanks so much Eric!! More