BMW of Silver Spring

I just wanted to share a really positive experience I had with Kristina. I had some maintenence done on my 6 series. Kristina was a pleasure to work with. She was very knowledgeable, honest, and trustworthy. with Kristina. I had some maintenence done on my 6 series. Kristina was a pleasure to work with. She was very knowledgeable, honest, and trustworthy. I will continue to service my car at this location because of her. More

Great experience with Ron Askew, repeat buyer who had 3 cars to test drive in one morning. Whole experience, even during COVID was well managed, from receptionist to finance team. cars to test drive in one morning. Whole experience, even during COVID was well managed, from receptionist to finance team. More

Leased a BMW here 3 years ago and knew the dealer Kan as a life time friend. I am very glad that I randomly picked up this place which is far away from my home 3 years ago bc of a sales call. And it is worr a life time friend. I am very glad that I randomly picked up this place which is far away from my home 3 years ago bc of a sales call. And it is worry free for me since then as Kan usually takes care everything for my car. Very positive experience and I wanna say, thank you, Kan. More

Had the easiest, most pleasant car buying experience at Silver Spring BMW. Salesman Gen Awanohara gave us a great deal with no pressure, no crazy up selling and great advice. Just a great deal in a great v Silver Spring BMW. Salesman Gen Awanohara gave us a great deal with no pressure, no crazy up selling and great advice. Just a great deal in a great vehicle in what seemed like record time! Highly, Highly recommend going to see Gen Awanohara if you’re in the market for a BMW!!! More

another great experience at BMW of Silver Springs Scott Sohn was wonderful to work with throughout my purchase. This is the second car I purchased from Scott and the dealership. This is the best exper Scott Sohn was wonderful to work with throughout my purchase. This is the second car I purchased from Scott and the dealership. This is the best experience I have ever had buying a car. Thanks Scott! More

I worked with Ron to test drive and select a new X5. Ron and all the folks at BMW silver spring made it a breeze to find and select a car and gave me an extremely competitive price. I will definitely be ba and all the folks at BMW silver spring made it a breeze to find and select a car and gave me an extremely competitive price. I will definitely be back for my next purchase! More

I took my X3 in for service. My service advisor was Kristina Williams. If I could give her 10 stars, I would. She was efficient and knowledgeable. I dropped off my vehicle but after returning home, bec Kristina Williams. If I could give her 10 stars, I would. She was efficient and knowledgeable. I dropped off my vehicle but after returning home, became ill. I contacted Kristina and explained I would be unable to come for my car. She was so kind, gracious and understanding. She said she would arrange to have my car delivered the next morning and the loaner picked up. I was overwhelmed. No staff at any dealership has ever shown this level of compassion. This is not our first BMW but is the first purchased at Silver Spring BMW. It will not be our last. Kristina has ensured our loyalty. More

Rachel was very efficient, responsive , professional and helpful. Got excellent service for my X-5 last week. All staff was very polite and waiting time was minimum. helpful. Got excellent service for my X-5 last week. All staff was very polite and waiting time was minimum. More

Great sales support. Tae provided fantastic sales support. We exchanged all details online and within 24 hours I was able to arrange the sale of the exact lease return veh Tae provided fantastic sales support. We exchanged all details online and within 24 hours I was able to arrange the sale of the exact lease return vehicle I was looking to buy and at a fair price. He answered all my questions quickly even sending information after hours. I drove three states to get my car and will contact Tae again for my next vehicle. More

Eric was excellent and made sure the car is the right car. Great Service from Mr. Eric. I recommend Eric at BMW. The best there. car. Great Service from Mr. Eric. I recommend Eric at BMW. The best there. More