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BMW of Silver Spring
Silver Spring, MD
4,016 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,016 reviews
November 02, 2020
Where do I begin? I’ll just start with, I walked into BMW expecting to buy an X1 SUV. After test driving this vehicle with Karen, I didn’t feel the vehicle as much as before. Karen noticed that I wasn’t as e expecting to buy an X1 SUV. After test driving this vehicle with Karen, I didn’t feel the vehicle as much as before. Karen noticed that I wasn’t as enthused and asked if I would be interested in another vehicle. Before I can answer yes, Karen went into detailed about this lovely (which is now my car) i228 and immediately I was sold, and I didn’t want to text drive the vehicle. Karen is awesome at what she does. She knows how to satisfy her customers as well as put them in the car that fits their personality. I would highly recommend Karen when purchasing at BMW. She does not waste time and she get business done right away all why you are left feeling satisfied More
by Emma
Employees Worked With
Karen Herbert
November 02, 2020
I had a great experience with advisor Jacob Raykhel and this dealership. Responsive, polite, quick, courteous and helped me get a great deal on an amazing car. Best car buying experience ever. this dealership. Responsive, polite, quick, courteous and helped me get a great deal on an amazing car. Best car buying experience ever. More
by drenigar
November 01, 2020
October 30, 2020This review is to express my October 30, 2020 This review is to express my appreciation for the service provided by Mr. Lonnie Overby, Client Advisor, at BMW Silver Spring, MD. October 30, 2020 This review is to express my appreciation for the service provided by Mr. Lonnie Overby, Client Advisor, at BMW Silver Spring, MD. I inquired about a BMW X1 listed on the BMW Silver Spring website and Mr. Overby answered the email. He was professional, patient, knowledgeable and courteous. He even provided information about different financial options that I had not even considered. When I’m ready to make that final purchase, I will definitely keep Mr. Overby and BMW Silver Spring, MD on my list. Thanks again Mr. Overby for your time, GREAT ASSISTANCE! V. J. Green More
by jgreen3088
Employees Worked With
Lonnie Overby
October 30, 2020
Ron Askew help me get a great deal on the vehicle I had been looking for! He was very friendly and professional and gave my Family and I a great experience. been looking for! He was very friendly and professional and gave my Family and I a great experience. More
by Luis.mendez
October 29, 2020
What can I say? Ron Askew is the ultimate BMW Salesman! I came in to service my 2015 3 series and left with a brand new car 4 days later. Honestly, that was never my intent but Ron found me a car that met al came in to service my 2015 3 series and left with a brand new car 4 days later. Honestly, that was never my intent but Ron found me a car that met all my needs at a reasonable price, and I couldn't be more happy! More
by landzy.theodore
October 28, 2020
Thank you Karen! I have been going to BMW of Silver Spring for a few years to service my vehicle (purchased from out of state). Everyone has always been very pleasant and professional. I just switched Spring for a few years to service my vehicle (purchased from out of state). Everyone has always been very pleasant and professional. I just switched my dealership as a result and purchased my new car from this location! KAREN HERBERT (Client Advisor) was so amazing!! She was patient with me throughout the process, personable, professional, VERY helpful, and Down to Earth!. She answered my questions. I NEVER felt pressured. She made me feel comfortable and appreciated as a customer. THANK YOU to the entire TEAM! #lovemyredBMW More
by rachaelhwkns
Employees Worked With
Other Employees :
Joanna McCarthy, Karen Herbert, Lindsay Lucero
October 27, 2020
David DaVila is the most honest and reliable BMW salesman within 10,000 miles. Don’t bother shopping elsewhere, save yourself the aggravation. His sales manager Max Moyer is awesome as well. If you get a veh within 10,000 miles. Don’t bother shopping elsewhere, save yourself the aggravation. His sales manager Max Moyer is awesome as well. If you get a vehicle with them, get Rachel Rhea as your service specialist and Iso Ebong as your finance specialist. BMW of Silver Spring MD for all your needs. More
by RFB
October 27, 2020
Came in to shop around for a new car. Ron called me over to his desk and immediately spoke to me with intent to listen to what I was interested in. He was not pushy in trying to make a sale and I ended up to his desk and immediately spoke to me with intent to listen to what I was interested in. He was not pushy in trying to make a sale and I ended up walking out with a car that I wanted. He was able to pinpoint the exact car of my choice just by listening. Iso made the transaction easy and quick by meeting me at my price point. I would definitely recommend purchasing from there More
by Ron R
October 25, 2020
This is my second car purchase at BMW Silver Spring. A great dealership where sales and service personnel are welcoming, helpful and reach out to clients. I am fortunate to have Ms. Karen Herbert as my great dealership where sales and service personnel are welcoming, helpful and reach out to clients. I am fortunate to have Ms. Karen Herbert as my Service Advisor for the past 6+ years. She is an outstanding, knowledgeable professional; genuinely want the best for her client(s) and goes out of her way to help. I contact her for any car related concerns and trust her advice. Karen facilitated my vehicle trade-in and purchase of the new 2021 X3 model and negotiated the best offer for the vehicle. Explained all the purchase details handled the rest. The car was ready the next day. She gave an overview and drive before pickup. I am very happy with the purchase and so glad that Karen handled all the details for me. Thank you Karen. My thanks to Mr. Iso Ebong for his help in facilitating the purchase. Iso is considerate, patient and explained the process in detail. Great service and thank you Mr. Iso. More
by suemon
