BMW of Silver Spring

This is will be my 4th BMW. Dave has been my salesman on my last 3. Dave is extremely personable as well as knowledgeable. He always has the answers to my questions. Very efficient and just a super nice my last 3. Dave is extremely personable as well as knowledgeable. He always has the answers to my questions. Very efficient and just a super nice guy. Lastly, Dave is patient. He takes the time to explain ALL features, as well as help me program my car. BMW is the ultimate driving machine and Dave is the ultimate salesman!! This man is a definite asset to BMW!! More

We worked with Joanna McCarthy and David Strassman from BMW of Silver Spring, and we had a fantastic experience. White glove treatment throughout the entire process. The whole team was extremely responsive BMW of Silver Spring, and we had a fantastic experience. White glove treatment throughout the entire process. The whole team was extremely responsive and went out of their way to keep us informed and satisfied. They were never overbearing or pushy, and we felt very comfortable with our buying decision. If you are in the market for a BMW, we would recommend that you work with Joanna and David and purchase from this dealership!! More

After I bought 2018 m240i x drive in 2017, I went to Tae again to buy the all new m440i xDrive and he is always candid and does his best to give me a better deal. He is truly beyond my expectation. Two of m again to buy the all new m440i xDrive and he is always candid and does his best to give me a better deal. He is truly beyond my expectation. Two of my friends bought X3s from him and were really satisfied. Strongly recommend Tae. More

I had the best experience at BMW of Silver Spring with Ron Askew. The funny thing is I wasn't looking for a vehicle but had a service appointment. While I was waiting I saw how he treated another customer Ron Askew. The funny thing is I wasn't looking for a vehicle but had a service appointment. While I was waiting I saw how he treated another customer and I was impressed. I walked up to his desk and said when I am ready to trade in my car (2014 535I) I am going to come and see you. We engaged in conversation about what I am currently driving and what my future options could be for a newer year and model. I was open to his questions and decided to move forward. He even recommended the coating to keep my black car extra shiny. Needless to say I went home in a new 530I X drive, and an amazing deal. I enjoyed his style so much that I have already started referring friends, and colleagues to him. I have been coming to this location for 3 years and I always receive the best customer service. This is the home for me and my car! Thanks again Ron. I am soooooo happy!! More

Jacob is a nice, polite man but in addition he is highly qualified professional. When Jacob promises - it's done. Very reliable and honest individual. qualified professional. When Jacob promises - it's done. Very reliable and honest individual. More

I worked with Jacob Raykhel first via email and then in person - he did a great job helping me to find the exact car I was looking for at a fair price. He was very pleasant, knowledgeable and not pushy i person - he did a great job helping me to find the exact car I was looking for at a fair price. He was very pleasant, knowledgeable and not pushy in the least. Jacob is very down to earth and does not have any of the negative traits car salespeople sometimes have. He has followed up on the various questions I have had on the car and has made it clear he will be available for any future questions I have. I would highly recommend that you work with Jacob if you come to this dealership!! More

Andre was very professional, reliable, and trustworthy throughout the entire car buying process, and most importantly, gave us a great deal without hassle. Highly highly recommended. throughout the entire car buying process, and most importantly, gave us a great deal without hassle. Highly highly recommended. More

Lonnie Overby found the perfect car for me that met my needs. He was very professional and I would highly recommend him to any of my friends. When it's time for me to buy another BMW, I will absolutely us needs. He was very professional and I would highly recommend him to any of my friends. When it's time for me to buy another BMW, I will absolutely use Lonnie again! More

Max Moyer and Eric Lovo were exceedingly helpful through the process, starting with Max's ability to provide comprehensive information about the car and its options -- something which I found very difficult the process, starting with Max's ability to provide comprehensive information about the car and its options -- something which I found very difficult to obtain online or from typical salesmen. I shopped at several dealers (including yours, three years ago in leasing another BMW and currently in looking for a replacement) so I have a basis for comparison. Sadly, many car salesmen try to make a sale without knowing what they are selling. I did not want to buy a car and then regret my purchase. I had several questions about the 2021 model and Max patiently and very politely answered all of my questions. He did not try to sell me anything until I was fully informed and ready to buy. He then professionally negotiated the purchase price. I now feel as if I made the best choices of options, I am thoroughly satisfied with my purchase and I feel as if the price I paid was fair and as we had agreed. Eric largely took over after the order was placed, but only after Max assured me that I would be in good hands. He was right. In addition to being informative, Eric also was unfailingly polite. While there was some frustration for all of us due to the factory's production delays, Max and Eric kept me informed. Eric then made the paperwork as painless as possible and, as an extra courtesy, even delivered the car to my home. For the first time, I had a completely straightforward, informed car buying experience in which I end up delighted with my purchase in every way. Thank you both so much for delivering such an excellent car buying experience. More

My experience was top notch and honest. I went in wanting an enthusiast for a salesman. A person who can be knowledgeable about the vehicle, its features and services. When buying a car wanting to know more an enthusiast for a salesman. A person who can be knowledgeable about the vehicle, its features and services. When buying a car wanting to know more than the sticker price but more so the out of pocket cost and feeling comfortable with purchase, Lonnie served up what i needed and expected. Lonnie gained a customer even though a purchase wasn't made, i plan to buy a vehicle from him in the next year. I went in wanting to understand what i will be gaining buying a BMW. Looking forward to my first BMW soon! More