BMW of Silver Spring

Jacob Raykhel is AMAZING!!! Very impressed by his personal touch & taking me thro the 2021 M550i buying process. Transparent, clear with numbers and offering to pick up the car from the BMW performan personal touch & taking me thro the 2021 M550i buying process. Transparent, clear with numbers and offering to pick up the car from the BMW performance center in SC. Looking forward to that day. Another dealer had way different numbers even though I went through Costco auto program. I live in North Carolina & very glad my search landed BMW of Silver Spring, MD & importantly Jacob!! Highly recommend the dealership & I am sure everyone there is just as wonderful as Jacob! HIGHLY recommended!!!! More

Great place to shop for your new and used car.The sales personnel are very rounded when it comes to dealing with customers and what customers needs are. In my opinion I think Dave Strassman is the best at personnel are very rounded when it comes to dealing with customers and what customers needs are. In my opinion I think Dave Strassman is the best at this dealership in selling cars and looking out for his customers best interest, also the dealership interests as well. More

I was very impressed with the sales, customer service, and staff in BMW of Silver Spring. Karen Herbert, my advisor, worked with my schedule, was very professional and knowledgeable. She gave great care i and staff in BMW of Silver Spring. Karen Herbert, my advisor, worked with my schedule, was very professional and knowledgeable. She gave great care in seeing that I am happy with the selection and the price. Karen ensured that this was a very smooth process for me from beginning to end. Also, I would like to mention other team members - Joanna, Pedro, and Matt, who helped with providing an excellent experience. I would highly recommend this dealership to anyone who wants both to buy a quality vehicle and experience exceptional service. More

We had great experience working with Kan at BMW of Silver Spring, MD. We were referred by a friend who was very happy with Kan. We purchased our new BMW X5 without any hassles. Kan provided outstanding servi Spring, MD. We were referred by a friend who was very happy with Kan. We purchased our new BMW X5 without any hassles. Kan provided outstanding service; he answered all our questions and he was always available via phone call or text. We’d highly recommend Kan and BMW of Silver Spring. More

It’s my third BMW and 9th car I purchased with Jacob. Jacob’s exceptional professionalism, honest and ethical approach makes me his loyal customer. He facilitated the entire process starting from locatin Jacob’s exceptional professionalism, honest and ethical approach makes me his loyal customer. He facilitated the entire process starting from locating the desired car, getting it shipped and arranging that all financial details been respected. As always, it was a very smooth and enjoyable experience. Jacob is the most trustworthy salesman I’ve ever known, and my recent BMW purchase is indeed due to his re-joining of BMW of Silver Spring. More

If you are looking for a car be sure to see Andy Alexis! I have purchased/leased 5 cars from him and he offers great customer service with each transaction. He is extremely knowledgeable and will do everyth I have purchased/leased 5 cars from him and he offers great customer service with each transaction. He is extremely knowledgeable and will do everything he can to be sure you are happy with your purchase from start to finish. I have referred friends to him over the last 11 years and they have all said he was very professional, personable and kind. BMW is lucky to have him as an employee. I had the pleasure of working with Iso Ebong in the finance department with my last purchase. He is also very personable, friendly and knowledgeable. More

We have had the pleasure of working with an excellent car salesman at BMW of Silver Spring, Harold Shelby. We worked with Harold to purchase a new BMW and it was a very positive, pleasurable experience. Aft salesman at BMW of Silver Spring, Harold Shelby. We worked with Harold to purchase a new BMW and it was a very positive, pleasurable experience. After spending a few hours test driving and looking at different models we soon realized how much Harold cares about his customers: he listens to your wants, he provides thorough answers, and he responds promptly to emails. He is extremely knowledgeable about BMWs and his manner is friendly and personable. He demonstrates this when he says "we can make it work." He offers no empty promises, he makes it work every time! In our opinion Harold Shelby models "customer satisfaction". More

We are very satisfied with the way Andre Arias worked relentlessly on behalf of the customer trying to get the best deal possible. He followed up well and kept his promise. relentlessly on behalf of the customer trying to get the best deal possible. He followed up well and kept his promise. More

Ron Askew responded promptly and scheduled an appointment at a time convenient for me. I purchased another brand vehicle prior to the appointment and informed Mr. Askew. at a time convenient for me. I purchased another brand vehicle prior to the appointment and informed Mr. Askew. More

Factory ordered a 2021 5 Series. Ron Askew was excellent. Originally looked at a certified preowned in March. Decided to wait until the the new 5 series arrived. Ron was very patient and never once pressured Originally looked at a certified preowned in March. Decided to wait until the the new 5 series arrived. Ron was very patient and never once pressured me as most sales personnel will. Was very satisfied with the overall process. More