BMW of Silver Spring

Tae is a very caring person. He went out of his way to help us. He is knowledgeable and responsive, always reply to our questions quickly. We are very happy about the experience with him. help us. He is knowledgeable and responsive, always reply to our questions quickly. We are very happy about the experience with him. More

Karen Herbert was a great salesperson. She was attentive, accommodating and patient. I did not want to come inside the showroom because of COVID concerns and she was very understanding and accomplished the e accommodating and patient. I did not want to come inside the showroom because of COVID concerns and she was very understanding and accomplished the entire process on line and outside in the parking lot. She even contacted me on a Thursday while she was on vacation to let me know my vehicle had just come in, and that she was making arrangements for me to pick it up immediately upon her return on Monday. She also made sure the finance person contacted me so payment and paperwork could be completed efficiently. I would recommend her and BMW Silver Spring to anyone who is looking to purchase a BMW. More

My experience at BMW of silver spring was amazing. I worked with Roberto and he was amazing. he made sure i got an amazing deal and answered all my questions honestly no matter what time of day I asked worked with Roberto and he was amazing. he made sure i got an amazing deal and answered all my questions honestly no matter what time of day I asked them lol. When i first reached out about a certain car i was just looking however he turned me into a buyer he was not pushy about the sale and understood certain concerns i had about price and features. I would recommend him if you are looking for a honest car salesman for an amazing price. Thanks again! More

I contacted Harold Shelby about a pre-owned car. Harold was professional, friendly, and most importantly, Harold is a man of his word: He promised the car would be cleaned and out front of the dealership a was professional, friendly, and most importantly, Harold is a man of his word: He promised the car would be cleaned and out front of the dealership and it was. Paperwork and negotiations handled swiftly and efficiently. Harold filled the car with gas, installed permanent license plates, and gave me a handsome gift. I would buy again from BMW of Silver Spring. I’ve already recommended Harold to a co-worker looking for a new BMW. More

My wife and I just had probably the best car buying experience ever. All thanks to our client advisor, Mr Harold Shelby. Harold was very patient, understanding, and very supportive of our decisions fro experience ever. All thanks to our client advisor, Mr Harold Shelby. Harold was very patient, understanding, and very supportive of our decisions from beginning to end. He listens (!), he provides suggestions, and he really means it when he says we’ll make it work. Harold did an exceptional job for us! I highly recommend this dealership and all its staff who helped us purchase a new BMW X2 for my wife. We will definitely be coming back here for another BMW when time comes. More

Andre was very responsive to my request, presented a good deal off the bat, and walked me through the deal calculations very professionally. I ultimately chose a different brand for a lease but if I choose a deal off the bat, and walked me through the deal calculations very professionally. I ultimately chose a different brand for a lease but if I choose a BMW for my next car, I will be looking for Andre in a few years. More

My experience with BMW Silver Spring was great! Karen Herbet is the best! She is amazing and makes the process really smooth. She provides great customer service and made sure I got the perfect vehicle t Herbet is the best! She is amazing and makes the process really smooth. She provides great customer service and made sure I got the perfect vehicle to suit my needs. If you go to BMW Silver Spring, ask for Karen! More

Great experience. I was never pressured and Ron made me feel comfortable throughout the process. They went out of their way to save me a few bucks and the finance guy was awesome. I spent the whole looking feel comfortable throughout the process. They went out of their way to save me a few bucks and the finance guy was awesome. I spent the whole looking for cars before stumbling on them. Serendipitous. More

Ron Askew is a very courteous honest professional. Ron knew what I needed prior to me asking for it since Negotiations were fun and simple. Promises were delivered upon. Buy from Ron...A++ experience. knew what I needed prior to me asking for it since Negotiations were fun and simple. Promises were delivered upon. Buy from Ron...A++ experience. More

He is very respectful and easy to talk. His professionalism is awesome. Welcoming I was the last customer at that time did not get time to navigate more due to store closing he followed up an professionalism is awesome. Welcoming I was the last customer at that time did not get time to navigate more due to store closing he followed up and reach through email; I will follow up with him in the new future Thanks More