BMW of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,014 reviews
I want commend Scott Sohn on my recent purchase of a 2021 M2. It was a long journey as I ordered the vehicle in October and picked up the car on April 17, 2021. The wait was worth it. Scott kept me informed M2. It was a long journey as I ordered the vehicle in October and picked up the car on April 17, 2021. The wait was worth it. Scott kept me informed during the process and listen to my needs. When we learned the vehicle showed up earlier than expected, Scott scheduled me for pick up the next morning. Although I reside almost 50 miles away in Virginia, I would highly recommend your dealership and especially Scott. I was a long standing customer of a dealer near me but recently for some reason my loyalty was not a factor in my encounters. On the converse, I felt appreciated by your dealership and Scott. This was my sixth BMW purchase and by far the best. Also, please thank Mr. Delgado for his outstanding efforts during the finance/lease process. More
Excellent Saleswomen, Wonderful Personality . Truly the best Buying experience I’ve ever Had . No Regrets Driving from Baltimore A Few Times To Purchase my New BMW . best Buying experience I’ve ever Had . No Regrets Driving from Baltimore A Few Times To Purchase my New BMW . More
We just bought a new vehicle at BMW of Silver Spring and it was a great experience. After a failed negotiation elsewhere, we decided to see if Costco's buying service included BMW. Within an hour we recei it was a great experience. After a failed negotiation elsewhere, we decided to see if Costco's buying service included BMW. Within an hour we received a call from Harold Shelby at BMW of Silver Spring and had a firm price for the vehicle. Harold was incredibly efficient, and easy to deal with. He was knowledgeable about every aspect of the car and the buying process. Everything was accurate and smooth. During the period while we waited for the car to be built, Harold kept in contact with us and was always helpful and enthusiastic. His enthusiasm was contagious and made the pick up process fun. We were very impressed with BMW of Silver Spring and would definitely recommend this dealer. More
Bmw of silver spring is a great place to buy a car from , they were ver helpful and would recommend anyone to go thare , fast easy process they were ver helpful and would recommend anyone to go thare , fast easy process More
It was very enjoyable for us interacting with Desirea for this car purchasing experience. She contacted us by phone early enough before our car lease expired and very flexible to make an appointment with he this car purchasing experience. She contacted us by phone early enough before our car lease expired and very flexible to make an appointment with her. She was very friendly, attention to detail and knowledgeable. Overall, we enjoyed her high quality of professionalism. More
Customer service is the pentacle of any justification for me to write a review. When I walked into the BMW dealership of Silver Spring, I had a set budget in mind. Ron Askew was my Client Advisor. Ron not me to write a review. When I walked into the BMW dealership of Silver Spring, I had a set budget in mind. Ron Askew was my Client Advisor. Ron not only listened to my needs/ desires, but actively provided guidance, and sound feedback once he located a vehicle within my budget. I must admit I was reluctant to move forward initially due to the monthly cost being a little higher than anticipated, but Ron and his manager were able to accommodate by meeting me half way . In addition, after my purchase Ron went out of his way to follow up with me on two separate occasions to see how I was enjoying my vehicle, and is always available when I have questions via email or cell phone. Therefore, I feel confident and reassured about my purchase and will only work with Ron for my feature BMW purchases. If you want top service, Ron is your guy! More
Eric was very friendly and down to earth. His professionalism and honesty helped make the car buying process fun and worthwhile. We didn’t even know 3 1/2 hours has passed by! Gen in finance was professionalism and honesty helped make the car buying process fun and worthwhile. We didn’t even know 3 1/2 hours has passed by! Gen in finance was great too! We are interested in buying another car soon, we will definitely be back to see Eric! More
Dreams do come true, and it did when I walked into BMW of Silver Springs. I cannot say enough good things about this dealership. Everyone is extremely helpful and professional. Ron Askew was an outstanding s Silver Springs. I cannot say enough good things about this dealership. Everyone is extremely helpful and professional. Ron Askew was an outstanding salesman to work with. He was professional, transparent, , answered all my questions, and was very personable; you can tell he cares about the people he helps. Working with Gen Awanohara from their finance department was completely hassle-free. He was thorough and provided me with all the information needed to make well informed decisions. Iso Ebong, the Pr-Owned Director, went out of his way to accommodate my needs due to me being over an hour away. The camaraderie among the staff was evident which made buying the car actually fun. A big shout out to everyone, from day one it has been nothing but an extraordinary experience and beyond my expectations; they made buying a car simple. The next time I need to purchase a car, Ron will be my first call. More
Eric lovo is the most passionate and dedicated client advisor that I've come across He exudes professionalism and always goes the extra mile to ensure that his clients are his number one priority. He advisor that I've come across He exudes professionalism and always goes the extra mile to ensure that his clients are his number one priority. He has exceptional service and strives to guarantee satisfaction. More
Coming off an Audi A5 I was not sure what I wanted. Luckily an M240I x drive was available off lease. Eric really helped me through the decision/buying process. He was more interested is selling me the Luckily an M240I x drive was available off lease. Eric really helped me through the decision/buying process. He was more interested is selling me the right car rather than just selling a car. Hats off to him. Definitely my best car buying experience and I am in my sixties. I smile every time I drive this car. Thanks Eric. You are awesome. More