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BMW of Silver Spring

Silver Spring, MD

4.9
4,065 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3211 Automobile Boulevard

Silver Spring, MD

20904

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Showing 4,065 reviews

July 15, 2024

Desirea was easy to work with, always professional, and was never in “hard-sell” mode, which is something I really appreciate. More

by mascurioso
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

BMW of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Safe travels!

July 06, 2024

Quick, efficient and effective- highly recommend. Did most work over text, made it easy and relaxed More

by Ahoulday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farzad Mostofi
Jul 08, 2024 -

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 06, 2024

I received outstanding service at BMW Silver Spring. I would definitely recommend to anyone who wants to buy a BMW to go to the Silver Spring dealership. Both the sales and finance representative were p More

by rpd72580
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Roumeliotis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

BMW of Silver Spring responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 06, 2024

Eric is a phenomenal BMW Sales Consultant. I had an amazing BMW Experience with Eric guiding me along the way. I picked up my 2024 330i recently and it was a fun ride home. I appreciate all More

by joan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lovo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Dolesh
Jul 08, 2024 -

BMW of Silver Spring responded

Hi Joan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 01, 2024

Fantastic service! Couldn’t say enough good things about this dealership. Really appreciate the wonderful customer relations. More

by alexberenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carroll Chester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Roumeliotis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

June 28, 2024

Desirea was very helpful in the buying process. She was prompt and was able to get a best price without all the typical back and forth. More

by NC
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 24, 2024

Desirea Jackson (sales person) was the best. She made the buying process so much easier. Thank you Desirea! More

by RandyHinton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farzad Mostofi
Jun 25, 2024 -

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 21, 2024

My overall experience with bmw everyone. Is awesome, amazing, very helpful. Excellent customer service. If you need a car go to BMW silver spring. More

by pemoshar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abiola Akintunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

BMW of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 18, 2024

Desirea’s is great! We’re satisfied with her excellent customer service and professionalism. Will definitely recommended her to friends and family! More

by Tony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

BMW of Silver Spring responded

Tony, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

June 17, 2024

I bought a M4 a few months ago from this dealership and Miguel had helped. He promised that the car had zero problems and that it was super reliable. Not even a couple days later i had to come back to get More

by AE2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Miguel Mendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

BMW of Silver Spring responded

AE2024, We sincerely apologize for your experience and appreciate you working with us to reach a solution. We strive to provide the highest level of service to all of our customers because taking care of our clients is our main priority. We are glad we could resolve the concerns regarding your vehicle, and if you need anything in the future, please reach out to Ron Ptak, Service Director, at 301-67 9-4425 or rptak@mileone.com. Thank you.

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