BMW of Silver Spring

Ron Is a 5 review in all aspects of sales process. No need to write any more need to write any more More

Kyle was wonderful to work with! He is incredibly knowledgeable and professional. We went above and beyond from start to finish in our buying process. knowledgeable and professional. We went above and beyond from start to finish in our buying process. More

Harold Shelby was a truly outstanding BMW salesperson. From the first email exchange to when we drove off the lot with our new X5, he was friendly, helpful, patient, and resourceful. He helped us deal wit From the first email exchange to when we drove off the lot with our new X5, he was friendly, helpful, patient, and resourceful. He helped us deal with a shortage of cars to test drive (ultimately finding us a previous year model to drive) to the removal of touchscreens in new cars. He was consistently honest and thoughtful. This was my first ever experience with BMW, and Harold really impressed me and represented the BMW name extremely well. He has also followed up multiple times to make sure all things are good with my new X5. I would readily recommend him to others—he is an 11 on a 1-10 scale! More

I worked with Kyle Greene, and he was highly professional, patient and helped me make a well-informed decision. I’m happy with the services he rendered. professional, patient and helped me make a well-informed decision. I’m happy with the services he rendered. More

Had a great time with these people. Stress-free, responsive, collaborative, and friendly. Nate was our salesperson and Gen was our finance guy. Both were exceptional and made our buying process quic responsive, collaborative, and friendly. Nate was our salesperson and Gen was our finance guy. Both were exceptional and made our buying process quick and efficient. Gen was informative and had the patience to explain the extras to us. The Loaner car representative was helpful and got the car with ease. I will recommend this dealer. More

Our overall buying experience with Brittany at BMW at Silver springs has been excellent. Considering situation was extraordinary as we are new to country and at the same time there is industry wide chip Silver springs has been excellent. Considering situation was extraordinary as we are new to country and at the same time there is industry wide chip shortage, supply chain issues etc. - our overall experience was very good where were made to understand what to expect in terms of lead time, financing etc and it finally tuned out to be closer to what was mentioned. So will give a big shout out to Brittany abs BMW silver spring in making the experience so easy even in these times. More

Ron was great! Efficient and straight to the point, while providing great customer service. We already picked the car on line, and Ron was quick to answer any questions and address any concerns we had. The providing great customer service. We already picked the car on line, and Ron was quick to answer any questions and address any concerns we had. The sale went very efficiently and we were very satisfied with the car and service. We would recommend working with Ron a 100% and of course to visit the BMW at Silver Spring. Thank you! Adrija Henley and Vincent Lucas More

I run a AutoBroker business and worked with Brittany for one of my clients. She did an amazing job, communication was always their, and she providing me with all information I needed before hand to give to one of my clients. She did an amazing job, communication was always their, and she providing me with all information I needed before hand to give to my clients, buy the time they arrived she already had the car serviced and cleaned up to make the process quicker! I will most definitely recommend working with Brittany in the future! Thanks -Monty Owner: Carson Car Concierge More

I run a AutoBroker business and I worked with Brittany for 2021 BMW X7 for my clients, she was very responsive, professional, and had the car cleaned up & detailed by the time my clients came for a test d for 2021 BMW X7 for my clients, she was very responsive, professional, and had the car cleaned up & detailed by the time my clients came for a test drive. I would most definitely recommend her service for any BMWs. Monty Carson Car Concierge More

My second vehicle from BMW of Silver Spring. Everyone from sales to service are professional and provide exceptional service. This is why I come back. Karen Herbert was my salesperson this go round from sales to service are professional and provide exceptional service. This is why I come back. Karen Herbert was my salesperson this go round. She is great. She is very detailed and listens to your wants and needs to ensure she gets the vehicle you want. More