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BMW of Shrewsbury
Shrewsbury, MA
705 Reviews
If you're in the Shrewsbury, MA, area and you're looking for a friendly and reliable spot where you can shop for luxury cars, we would love to work with you here at BMW of Shrewsbury!
Many of our customers choose to come to us because of our helpful staff, commitment to service, an extensive inventory of impressive luxury BMW sedans, sportscars, and SUVs.
Our New Inventory of BMW Vehicles for Sale
Westborough drivers interested in purchasing a luxury vehicle will be able to find excellent options in our new inventory. Folks who enjoy BMW vehicles know that these vehicles offer drivers premium interior materials, powerful engines, and well-designed exteriors.
You can find 3 Series, 4 Series, and 5 Series models with us, to name a few. And you can also choose to explore our stock of BMW M series vehicles if you want something with impressive performance. Folks who want a car with lots of cargo space can find BMW SUV models like the BMW X3 or BMW X5 for sale here at our dealership as well. For Worcester customers looking for an electric vehicle for their commute, consider the BMW i4, with the range you can count on to get you to your destination.
No matter what you're looking for in the Shrewsbury area, if you want a sporty sedan or a quiet and refined SUV, we can assist you.
If you're interested in driving home a pre-owned luxury vehicle for sale near Milford, you're in luck! We carry a large selection of used BMW vehicles in our pre-owned selection so that you can experience the exceptional features of these cars for less.
And if you want to find a used car from another brand, we also carry excellent options for sale with us that aren't from BMW. So no matter the kind of vehicle you'd like, we have a match for you for sale in our pre-owned inventory.
Customers who are looking to purchase used but who want a little added assurance will enjoy our selection of certified pre-owned vehicles. These cars come with excellent benefits and are certified by technicians, so you know that they're high quality.
Not only do we offer an extensive inventory of new BMW and pre-owned vehicles for sale at our dealership, but we also are proud to have a service center available for our customers. We offer maintenance and repair on luxury vehicles so that our customers can feel confident that they're protecting their investment.
If you need to get your oil changed on your BMW, or you need to get a more complex repair job performed on the engine or the transmission, our professional technicians are here to help you. And if you want to save, we have excellent available service specials that can help you keep your vehicle maintained for a fantastic price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 705 reviews
July 23, 2020
Great and enjoyable experience with Kyle! Kyle took the time to listen to what I was looking for and proactively made suggestions. I test drove four vehicles with Kyle and new the area so well that took me time to listen to what I was looking for and proactively made suggestions. I test drove four vehicles with Kyle and new the area so well that took me to safe places to test the vehicles properly. He was also familiar with all vehicle features and it was very helpful. I totally recommend Kyle! More
by Guillermo
Employees Worked With
Kyle Vartanian
June 30, 2020
THIS HAS TO BE THE MOST WORST EXPERIENCE I HAVE HAD PURCHASED A 2015 bmw 640i June 2 2020 with Mohammad the sales guy and here it is June 30 2020 and I still don’t have my vehicle been giving me the ru PURCHASED A 2015 bmw 640i June 2 2020 with Mohammad the sales guy and here it is June 30 2020 and I still don’t have my vehicle been giving me the run around for weeks telling me different excuses on why I still don’t have my vehicle and had the nerve to text me TODAY JUNE 30 2020 that he’s not worried about it. IM STARTING TO THINK ITS BECAUSE IM BLACK I WILL BE CONTACTING THE BANK AND PUTTING STOP PAYMENT ON THE CHECK AND TAKING MY BUSINESS SOME WHERE ELSE WHERE I CAN BE RESPECTED THEY GONE LEARN TODAY More
by coreyisom321
June 24, 2020
TERRIBLE! A TERRIBLE EXPERIENCE with this dealership. From their Client Advisor, Kyle, to their Sales manager, Brad, and their Business Manager, Adam. Her A TERRIBLE EXPERIENCE with this dealership. From their Client Advisor, Kyle, to their Sales manager, Brad, and their Business Manager, Adam. Here is what you need to lookout for based on my experience. * Don’t buy a car from them if your residence is out of state (Massachusetts doesn’t provide temporary license plates, so you may not take the car home with you that day). * If you buy one of their lightly used vehicles check to see if it is pre certified and look it over THOROUGHLY. My car wasn’t despite the fact it only served as the dealership’s loaner (5k miles). * If it’s near closing time (within 3 hours), leave the dealership. Other than the obvious fact no one hustles to get their job done, they also make careless mistakes. The Business Manager failed to include the $7k discount on my purchase agreement. The driver’s door panel was loose and not properly repaired as I requested. The car was dirty. And the front bumper was cracked and no one noticed. * Do not expect to get any of your documentation and/or refund in a timely manner. I paid for the vehicle in cash on Monday, didn’t receive its title until Thursday (after I had to badger them and so I was unable to register/drive the vehicle for an additional 4 days) and I didn’t get my refund check until 2 weeks later (AFTER I called BMW North America to complain). Call BMW N. America if you are getting the run around! In total I paid $45k (including a $2k wheel insurance policy) for this xxxx of an experience. It was my first BMW, so obviously I thought the premium I paid came with good customer service. Not so. In fact, quite the opposite. Two final notes: if you are dissatisfied with the dealership’s performance and you make it known to them, expect them to move at a snail’s pace. Also expect the sales manager to punt your complaint to their parent company and wash his hands of it. ***God forbid you use profanity out of frustration after all their mistakes, their 24 year old client advisor, Kyle Vartanian, will lose his xxxx! I guess that’s the BMW way. More
by djones03755
Employees Worked With
Kyle Vartanian, Brad Taylor, Adam Tremblay
June 10, 2020
Kyle was nice, informative and is good at following up. I am early in my car search. At this dealership there was not a ton of inventory on the model BMW I am interested in purchasing, so I am still looking am early in my car search. At this dealership there was not a ton of inventory on the model BMW I am interested in purchasing, so I am still looking around. More
by Bmwinterest
Employees Worked With
Kyle
June 08, 2020
Mohammad is the Best Great experience dealing with Mohammad. He was very straightforward, no BS. Probably the best car salesman I have dealt with over the years. Great wor Great experience dealing with Mohammad. He was very straightforward, no BS. Probably the best car salesman I have dealt with over the years. Great work! More
by Tom
June 05, 2020
Great shopping experience. Great service. Although the car broke down within the first 50 miles, they took care of it afterwards. Responsible sales person Kyle. car broke down within the first 50 miles, they took care of it afterwards. Responsible sales person Kyle. More
by michael
June 05, 2020
My husband and I have purchased other vehicles from a few different dealerships and this dealership was great to deal with. One of the main reasons we had such a great experience was because of Kyle, he was different dealerships and this dealership was great to deal with. One of the main reasons we had such a great experience was because of Kyle, he was by far an awesome client advisor. The other person we deal with was Chad in finance, he also was wonderful to deal with. We would recommend this dealership anyone looking for a vehicle. More
by Connie
Employees Worked With
Kyle, Chad
June 03, 2020
Overall excellent experience My overall experience at BMW of Shrewsbury was excellent. From my initial conversations with Brad Taylor (General Sales Manager), to my sales meeting My overall experience at BMW of Shrewsbury was excellent. From my initial conversations with Brad Taylor (General Sales Manager), to my sales meeting with Sergio Roque (Sales Representative) and working with Adam Tremblay (Business Manager) on the financial aspects of the deal and reviewing all the options on my X5 with Garrett Powers (BMW Genius, I couldn't be happier.I highly recommend the team in Shrewsbury, they went above and beyond. More
by Michael Denzer
Employees Worked With
Parts Department employees, terrific as well.
May 30, 2020
Kyle V. is awesome! Highly recommend. He explained everything, set up the accessories, and taught me about all of the features!!! Thank you for everything Kyle!!! everything, set up the accessories, and taught me about all of the features!!! Thank you for everything Kyle!!! More
by Suzie SN
Employees Worked With
Kyle V.
