BMW of Schererville

Good customer service. The BMW representative was very courteous. He explained everything that needed to be done to my car. All of the paperwork that I received was clearl The BMW representative was very courteous. He explained everything that needed to be done to my car. All of the paperwork that I received was clearly explained to me. I felt comfortable talking to the representative. More

Repair on a BMW that wasn't completed correctly a different The Steeler gave me an original estimate on some front suspension damage and I took it to wear my insurance recommended. Bad decision I will never tak The Steeler gave me an original estimate on some front suspension damage and I took it to wear my insurance recommended. Bad decision I will never take my car anywhere else but a BMW dealership people Schererville BMW took care of me in a minimum amount of time and I've always been pleased with the work would highly recommend More

Great service I needed two new tires. Got an appointment that fit my schedule. Wait time was fine. The work that was needed was thourghly explained to me. I needed two new tires. Got an appointment that fit my schedule. Wait time was fine. The work that was needed was thourghly explained to me. More

Pleasant and personable This dealership makes any of my visits there worry free, and time spent waiting goes fairly well. The BMW TEAM are very accommodating. Keep up the gr This dealership makes any of my visits there worry free, and time spent waiting goes fairly well. The BMW TEAM are very accommodating. Keep up the great work. More

Excellent customer service I was looking to purchase a used vehicle ( Jeep Wrangler non the less) for my daughter and found two to choose from at the dealership. I was able to I was looking to purchase a used vehicle ( Jeep Wrangler non the less) for my daughter and found two to choose from at the dealership. I was able to work with Justin and Berto and have have one of the all around best car buying experiences of my life with them and the entire staff at BMW of schererville. I would recommend them to anyone and would go back any time. More

750 LI - highway breakdown First, BMW roadside assistance was great. Second the tow had to go to the nearest BMW dealer. Nick was my service guy. He helped get my car back to fa First, BMW roadside assistance was great. Second the tow had to go to the nearest BMW dealer. Nick was my service guy. He helped get my car back to factory expectations and any unknown recall issues. All is good, the Shererville building and service team members were all friendly. The only thing that I would have changed with the great customer care would have been at least an exterior car wash - the car was there for almost two weeks. More

Estabrook Excellent response to my emergency! Service Manager Nick was awesome! His follow up and concern for my satisfaction were beyond the norm. Great job! T Excellent response to my emergency! Service Manager Nick was awesome! His follow up and concern for my satisfaction were beyond the norm. Great job! Thanks More

Professional The team at BMW of Schererville was nothing but professional with me. From the moment I put my inquire in through their site until I was signing paper The team at BMW of Schererville was nothing but professional with me. From the moment I put my inquire in through their site until I was signing papers with Kathy. Toby was my guy, him and Kathy made a great team! More

Educational Traded my 2015 x5 for a 2018 x5 and I love it! The new idrive is great and Joe L was awesome through the whole process. Sending my wife there soon! Traded my 2015 x5 for a 2018 x5 and I love it! The new idrive is great and Joe L was awesome through the whole process. Sending my wife there soon! More

Extremely Poor Service Shortly after purchase of vehicle, dealer could not fix problem on 5 different occasions over a one year time span but to only inform me I would need Shortly after purchase of vehicle, dealer could not fix problem on 5 different occasions over a one year time span but to only inform me I would need new parts at my expense. EXTREMELY POOR CUSTOMER SERVICE. WARNING: Do not buy tires at BMW because they DO NOT warranty the purchase. More