BMW of Schererville
Schererville, IN
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It was very easy to schedule the appointment for regular service. The service associate was very professional and addressed any questions that I had! A thorough report was explained on the service that was service. The service associate was very professional and addressed any questions that I had! A thorough report was explained on the service that was provided More
Service department was great! Had my vehicle at Schererville BMW for service and Kevin was fantastic. He went above and beyond to keep me informed and make sure my vehicle was fixe Had my vehicle at Schererville BMW for service and Kevin was fantastic. He went above and beyond to keep me informed and make sure my vehicle was fixed properly. More
Terrible Vehicle Service BEWARE OF SERVICE. I took in a car that I was looking to purchase and paid $275 for a full vehicle inspection to ensure that I was purchasing a good c BEWARE OF SERVICE. I took in a car that I was looking to purchase and paid $275 for a full vehicle inspection to ensure that I was purchasing a good car. They found a few things that I had fixed at the dealer that I was buying it from, but nothing major. I ended up buying the car and after driving 3 hours home, noticed one of the tires had gone from 33 psi to 10 psi. Thinking it was a flat, I took it in to an auto shop and it turns out that the wheel was cracked, causing air to leak, and had been cracked for quite some time according to the mechanic. Now I have to replace all the wheels because this BMW dealer didn't think to check the tire pressure (that tire definitely would have been much lower than all the rest). When I called them about it, they said the tire pressure light wasn't on and I didn't mention it, so basically it's my fault. The entire point of taking it in was to check everything that I hadn't checked! Incredibly disappointed; would NOT recommend taking a car here for service More
Exactly service and Stephanie went up and beyond to ensure I was taken care of. She not only contacted prior to the appointment but throughout my visit ensure I was taken care of. She not only contacted prior to the appointment but throughout my visit More
Service. It was the first time I had to take my BMW in for service & it was great. All customer service reps were friendly & helpful. Car was done when promi It was the first time I had to take my BMW in for service & it was great. All customer service reps were friendly & helpful. Car was done when promised & I was provided a loaner car. More
A job well done! It helps me if the service technician is knowledge and pleasant . Nick was great. It could not have been better visit. Thanks for a job well done! It helps me if the service technician is knowledge and pleasant . Nick was great. It could not have been better visit. Thanks for a job well done! More
Good Day BMW of Schererville, I wanted to take this time to Thank You for the outstanding service a couple weeks ago when I stopped in to have my tires rotated & the alloy repaired. My service agent was Ste to Thank You for the outstanding service a couple weeks ago when I stopped in to have my tires rotated & the alloy repaired. My service agent was Stephanie and she greeted & treated me with respect & kindness. I look forward to my next visit. Sorry it took me awhile to respond but I was on Holidays, didn’t have the time. Cheers More
Excellent service Came in and already prequalified and the process went exactly as promised. Terry was my salesman and he was friendly, knowledgeable and so very helpfu Came in and already prequalified and the process went exactly as promised. Terry was my salesman and he was friendly, knowledgeable and so very helpful. After test driving I was sold on my new Acura RDX. Terry along with the finance Manager Daniel make a great Team. Daniel answered all of my questions with patience and made sure I gt the best deal. I give them 5stars. More
Impressive and friendly Salespeople very professional and friendly and facility has a large inventory of vehicles great location refreshments for customers very appreciated w Salespeople very professional and friendly and facility has a large inventory of vehicles great location refreshments for customers very appreciated would highly recommend for family and friends More