BMW of Sarasota - Service Center

Friendly, helpful, very knowledgeable. kept us updated. Nice waiting room, good cookies. we are customers from Ill. kept us updated. Nice waiting room, good cookies. we are customers from Ill. More

Snake oil salesman attitude. Gets annoying needing to correct your service advisor about the errors a vehicle will have when they say something needs replaced. Gets annoying needing to correct your service advisor about the errors a vehicle will have when they say something needs replaced. More

Repeated request for help with outstanding repair items have gone unanswered. Finally, the service associate offered to just give me warranty’s email address so I could deal with them directly, but he fai have gone unanswered. Finally, the service associate offered to just give me warranty’s email address so I could deal with them directly, but he failed to complete that either. More

I have been coming to BMW Sarasota for a few years now and I have always had a great experience. Josh is a great service advisor and always makes sure I’m taken care of. and I have always had a great experience. Josh is a great service advisor and always makes sure I’m taken care of. More

They fast and efficient. They replaced recall items on my car and gave me a car to use while they worked on it. I enjoyed very much the service manager, Nick he was so sweet They replaced recall items on my car and gave me a car to use while they worked on it. I enjoyed very much the service manager, Nick he was so sweet very attentive and answered all my questions. More

The representative was courteous and efficient. The mechanic seemed to be very efficient. 0 The desk agent could be a bit friendlier. Appreciated the comfortable waiting area. The mechanic seemed to be very efficient. 0 The desk agent could be a bit friendlier. Appreciated the comfortable waiting area. More

I'm happy with bmw service and mr. Camron was awesome thank you fore your service Camron was awesome thank you fore your service More

Excellent customer service and a commitment to excellence in all of the staff at BMW of Sarasota in all of the staff at BMW of Sarasota More

Greg was my service advisor and took excellent care of the car and entire experience. The customer service is top notch. Always a pleasure to interact with him and the techs who work on my vehicle. The en the car and entire experience. The customer service is top notch. Always a pleasure to interact with him and the techs who work on my vehicle. The environment is clean and pleasant. Highly recommend it. More

Recall work was completed during my visit. When appointment was made a request for a courtesy car was confirmed, but when I got there one was not provided. The Service Advisor said the servi When appointment was made a request for a courtesy car was confirmed, but when I got there one was not provided. The Service Advisor said the service shouldn’t take more than 90 minutes, it took about twice that amount of time. This was my first time dealing with this dealership it wasn’t a bad experience just a little disappointing. The waiting area was nice and the food and drink items were appreciated. More