BMW of Sarasota - Service Center

Continued excellent care and service on my car. All problems were solved and completely explained. I left the appointment with complete conference with my car. problems were solved and completely explained. I left the appointment with complete conference with my car. More

Great service. The video of car inspection is a great idea. Gave us a sense of comfort seeing what the technician saw during his inspection. idea. Gave us a sense of comfort seeing what the technician saw during his inspection. More

Had car service was making rattling noise. Made an unexpected last minute appointment. They was able to get me in ASAP without question. Service advisor Carlos Munoz always goes above and beyond for a unexpected last minute appointment. They was able to get me in ASAP without question. Service advisor Carlos Munoz always goes above and beyond for any of his clients. Bmw of Sarasota is the only place that has been consistent with the great service and great staff that greets you from the time you enter there doors. Thanks Bmw of Sarasota for always going that extra mile for your customers. More

The best service I have experienced. I’ve been to two other BMW dealerships and this one stands out by far for best customer service!! other BMW dealerships and this one stands out by far for best customer service!! More

Carlos was great to work with. He answered all my questions and responded to my texts almost immediately. I would highly recommend the service department. questions and responded to my texts almost immediately. I would highly recommend the service department. More

Paul in the service department was great to work with! He was friendly and extremely responsive and easy to communicate with. I Highly recommend him! was friendly and extremely responsive and easy to communicate with. I Highly recommend him! More

Carlos was my service adviser and he did a great job as he always does. Although Eddie Cintron is a superb salesman and a trusted advisor, BMW has changed some things about the X5 that rules it out as a re he always does. Although Eddie Cintron is a superb salesman and a trusted advisor, BMW has changed some things about the X5 that rules it out as a replacement for my current X3. More

I was driving home to Sarasota from Orlando on business this week in my brand new 2021 X5 M Sport and got a warning light about a possible drivetrain malfunction. I called my sales rep, Bobby at BMW of Sa this week in my brand new 2021 X5 M Sport and got a warning light about a possible drivetrain malfunction. I called my sales rep, Bobby at BMW of Sarasota and he arranged for me to bring my car in the next morning first thing. I arrived at 9:00 am and met with Paul, the assistant service manager. He immediately took the vehicle and fit me into their already busy schedule to see what the issue was and got me a rental/loaner. Both Paul and Bobby kept in touch with me throughout the day and updated me that the car was just not taken out of demo/test drive mode when I purchased it. The service techs corrected the issue and Paul had a full diagnostic done on the vehicle to insure me there was nothing wrong with the car. They had it washed and ready for me to pick up before the day was over and Paul provided detailed explanation of what happened. The service at BMW of Sarasota continues to be outstanding on all fronts and I wax super relieved that there were no issues with my new car! 5 star attention and service from both sakes and service. Thank you! Tracey More

They offered a towing service and rental car to help ease the stress of having a car in the shop. They make sure to take care of their customers! the stress of having a car in the shop. They make sure to take care of their customers! More

Good service. However, they never bring the car’s driver seat back to its original setting. Happens every time. If my Honda service department can do it, BMW should be able to do it too. seat back to its original setting. Happens every time. If my Honda service department can do it, BMW should be able to do it too. More