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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,758 Reviews

12,758 Reviews of BMW of Sarasota - Service Center

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August 31, 2021

My voice recognition software in the navigation system was not functioning properly. Matt and Kyle were great. They stayed on the problem until it was rectified .after two weeks, More

by RHTIMME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Merlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
August 31, 2021

This was the first time I brought my car to this dealership and I was very happy with the services provided. Everyone was courteous and professional. Services done to the car were efficient and tra More

by MICHELLENELSON100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Merlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

Mr Chong at BMW of Sarasota was exceptional at his service. Mr Chong made me feel comfortable and confident that my car will taken care of. Thanks for all you do. More

by Sheldonpostal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

Carlos did a great job with the service and ensuring I was aware of what was aware of what was going on and the process of the service on my vehicle. More

by SERVICERICARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2021

Everybody I dealt with was excellent from my initial call into the Parts department to verify my tire size was in stock to the warm handoff to Marcos, the Senior Service Advisor who scheduled my service repa More

by IXOYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, Austin Martin
August 28, 2021

Maria did an excellent job with reviewing prior service records to confirm previously done work, instead of just recommending doing the same stuff already done More

by AXEL3
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

The service was great. Fast. Zach did a really good job. I was in and out in an hour. More

by jeanneaabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
August 28, 2021

Service personnel greeted me with enthusiasm, made me feel welcome. Service analyst was informative, keep me updated as time went by. No complaints with the service personnel More

by kspats145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
August 28, 2021

Prompt service, thought Lucy was very helpful and knowledgeable. I really like that the mechanic recorded the underside of my car to show what was being done. More

by GENCHRIS0926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

Ver friendly staff, efficient checking in, timely updates on work More

by Bigter2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ZACHARY ABERLE
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