BMW of Sarasota - Service Center

Carlos has always been very helpful, communicative, understanding, and has gone out of his way to help deal with the changes, delays and hardships that Covid has caused. He has very kindly helped me ge understanding, and has gone out of his way to help deal with the changes, delays and hardships that Covid has caused. He has very kindly helped me get either a loaner or a rental when I’ve needed it since I am alone and don’t have another mode of transportation. I hope I can continue to afford to own BMWs when I next need a new car. In the meantime, I hope we can keep mine running until this crazy car market changes. More

Great service and friendly people. Felt like a luxury car experience. Nice staff and nice lounge. experience. Nice staff and nice lounge. More

My left rear tire drove over a piece of metal and I heard a small boom. I immediately got a roadside hazard notice and immediately went to BMW of Sarasota. Maria got me in ASAP and fixed the tire and even a small boom. I immediately got a roadside hazard notice and immediately went to BMW of Sarasota. Maria got me in ASAP and fixed the tire and even scheduled by upcoming service. Thanks Maria. I was back on the road in no time. More

I was greeted promptly and my service was quick and efficient. I was also looking at purchasing a different car. Chad, the salesman that I worked with was outstanding. He spent lots of time going over efficient. I was also looking at purchasing a different car. Chad, the salesman that I worked with was outstanding. He spent lots of time going over different options with me. I’ll definitely be back again and will ask for Chad in sales. Maria in the service department is always smiling and efficient. More

Typical service took less time than estimated got everything that I needed to do on the car at the time of bringing the car in. everything that I needed to do on the car at the time of bringing the car in. More

Service was completed on time promised! Friendly Employees, work that needed to be done explained,! Nice environment! Employees, work that needed to be done explained,! Nice environment! More

The service rep Luz was incredible. Very professional and friendly. She was knowledgeable and courteous. friendly. She was knowledgeable and courteous. More

This dealer is much better than most. The only problem I have had is the loaner isn’t available. have had is the loaner isn’t available. More

Took care of the recall. Courteous, polite.Fixed phone Took care of the recall. Courteous, polite. Fixed phone problem and did not charge for that. Took care of the recall. Courteous, polite. Fixed phone problem and did not charge for that. More

Great service while in the center. Almost impossible to reach anyone by phone.Parts dept. Ordered some parts with extra speed. reach anyone by phone.Parts dept. Ordered some parts with extra speed. More