BMW of Sarasota - Service Center

Disappointed that the service did not include tire rotation. Should have been done at 10000 miles. rotation. Should have been done at 10000 miles. More

They never tested the work they did. Had a roof cosmetic repaired. Cosmetic nothing mechanical and when I went to pick up -they never tested it first to confirm if the roof can open an Had a roof cosmetic repaired. Cosmetic nothing mechanical and when I went to pick up -they never tested it first to confirm if the roof can open and close. More

Great customer handling, prompt service and excellent technical explanation of the service to be performed. technical explanation of the service to be performed. More

JR is so kind and understanding. When i first walked in everyone was so welcoming and ready to help. When i first walked in everyone was so welcoming and ready to help. More

Professional, courteous, and quick service. Tried their best to get me the service I needed at a reasonable price. Tried their best to get me the service I needed at a reasonable price. More

Carlos provides unparalleled professionalism. He never fails to deliver outstanding customer service. His estimates are accurate and transparent. Communication is excellent and timely. He never fails to deliver outstanding customer service. His estimates are accurate and transparent. Communication is excellent and timely. More

Service was terrible. They held me hostage in service area just to estimate what plastic mirror piece needed replacement and had to retrieve my car for me after waiting an They held me hostage in service area just to estimate what plastic mirror piece needed replacement and had to retrieve my car for me after waiting an hour. This shouldn’t require it be placed in a shop with an estimator. More

Had windshield replaced and they didn’t move my state inspection sticker to new windshield Had a very bad experience with hertz employee while getting loaner car Employee was very rude to my husban inspection sticker to new windshield Had a very bad experience with hertz employee while getting loaner car Employee was very rude to my husband and I as well as another bmw customer More

Josh provided me with the information I needed. The car was ready as promised Thank you The car was ready as promised Thank you More

Charging extra for credit card aggravating—no other local car dealers do—can you imagine where I will buy my next new car? Nick, the service advisor is a excellent employee— you are fortunate to have him car dealers do—can you imagine where I will buy my next new car? Nick, the service advisor is a excellent employee— you are fortunate to have him More