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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,733 Reviews

12,733 Reviews of BMW of Sarasota - Service Center

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September 18, 2023

Poor communication from service advisor and dismissive attitude from other dealership employees. I purchased a vehicle from another company and no comparison between their quality of service and BMWs. More

by jemullenix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Hojnacki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bryant
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

I called and they were able to get me in and service my i3 in a prompt manner. Thank you! More

by CDADAMS1888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

Made appointment for next day tire replacement. Exact tire in stock. Carlos was able to seamlessly find my road hazard insurance policy and handled everything quickly, smoothly, and professionally. More

by C_MIKULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Nice to communicate for the services and suggestions on the tires wear out. Technician is responsible. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Maria is awesome! Kept me in the loop while my vehicle was there and sent me a very detailed video of recommended services. More

by RICK.AYASH
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Fantastic service once again from BMW Sarasota, which is the norm. Always very accommodating when issues arise. More

by MICHAEL.P.NESTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Joshua was a huge help and got my car set up to run great again More

by LINCESUZANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
September 15, 2023

Timely took care of requested maintenance and kept us informed of what was happening as well as recommended maintenance. One of the recommendations was to replace tires, which we usually do at tire r More

by BARBARA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Excellent service on my BMW Sport Utility Vehicle at BMW of Sarasota located in Florida More

by Sarasotacustomer
Recommend Dealer
Yes
Employees Worked With
Adam
September 15, 2023

The treatment and services was great, helpful, professional, I recommended this place and Carlos 100%. Incredible efficient , More

by damaris83074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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