BMW of Sarasota - Service Center

The service team provided prompt service and delivery. The service advisor "Greg" made sure that my wife received a loner vehicle while tire replacement and alignment was completed. The service advisor "Greg" made sure that my wife received a loner vehicle while tire replacement and alignment was completed. More

Overall good service, but not to the standard that I was accustomed to when dealing with service accustomed to when dealing with service More

Many brakes were squeaking. .. hard and soft presses. They said they could not replicate the sound. As soon as I drove out of the dealership the brakes squeaked. Purchased the ce .. hard and soft presses. They said they could not replicate the sound. As soon as I drove out of the dealership the brakes squeaked. Purchased the certified ore-owned car only 3 weeks prior. More

This was my first visit to the dealership after buying a used BMW last year. I was greeted and treated very well while my car was serviced. Also, additional service was estimated, however, there was no hard used BMW last year. I was greeted and treated very well while my car was serviced. Also, additional service was estimated, however, there was no hard sell. Service was completed in a fairly timely manner and the service advisor was great. More

Great service and Cameron my advisor was very responsive and Informative. I recommend asking for him. and Informative. I recommend asking for him. More

Easy to work with. Helpful. Completed required tasked and identified things that were needed and fixed Helpful. Completed required tasked and identified things that were needed and fixed More

Informative. Everyone was friendly and service was done timely. Straightforward process checking in. No complaints Everyone was friendly and service was done timely. Straightforward process checking in. No complaints More

Very professional. Nice waiting area. I really like the videos that the techs take and send to you. Nice waiting area. I really like the videos that the techs take and send to you. More

Carlos was very attentive and had a high level of customer service and was very courteous. customer service and was very courteous. More

The person Brooke that took care of the service was very unprofessional she gave me one price then change the price without my consent. I have been a customer over 20 years but when I said I would go somepl unprofessional she gave me one price then change the price without my consent. I have been a customer over 20 years but when I said I would go someplace else she said ok like it was nothing. Very rude n hasty to do things. Then when I went to pay she charge my regular card instead of my credit like I asked her, no listening by moving so fast. More