BMW of Sarasota - Service Center

Given appointment for service next day, but , never received cost estimate prior to oil change or brake pad installation. Add on of two new tires and new wheel bolts meant that my car was in the shop f received cost estimate prior to oil change or brake pad installation. Add on of two new tires and new wheel bolts meant that my car was in the shop for three full days. Car was not vacuumed or washed when I picked it up. Communication with service rep was minimal, mostly initiated by me. More

Getting a routine oil change took WAY too long. Seven hours after my appointment time to complete. Seven hours after my appointment time to complete. More

The entire process was efficient-from the scheduling of my appointment to the completion of the service. Great video of the vehicle inspection! Everyone I interacted with was very helpful and polite. my appointment to the completion of the service. Great video of the vehicle inspection! Everyone I interacted with was very helpful and polite. More

Carlos continues to provide outstanding service. He has always eager to please and keep you updated throughout the service experience. He has always eager to please and keep you updated throughout the service experience. More

As always, Maria Takes excellent care of her customers. . She made sure that the car was completely fixed in a reasonable amount of time. She is extremely customer oriented and does a terrific job! I am lu . She made sure that the car was completely fixed in a reasonable amount of time. She is extremely customer oriented and does a terrific job! I am lucky to have her as my service advisor! More

Maria is a wonderful person she always has a smile and is egar to help you resolve any issues that you may have. Bmw of Sarasota is always clean and everyone is very polite and friendly. It's my pleasure to egar to help you resolve any issues that you may have. Bmw of Sarasota is always clean and everyone is very polite and friendly. It's my pleasure to share my experience and I will continue to tell everyone to go there for any service or purchase they may need.. More

It is always a great experience to work with Greg Jones. He is very kind and professional. The service center wait area is always kept clean and neat. He is very kind and professional. The service center wait area is always kept clean and neat. More

Brooke was very friendly and took care of my service request quickly. She offered a home visit for the service and it worked out perfectly. request quickly. She offered a home visit for the service and it worked out perfectly. More

They Fit me in for a nail in my tire car was done same day. day. More

BMW of Sarasota did a great job documenting and showing what my vehicle needed a Cameron was very easy to work with. what my vehicle needed a Cameron was very easy to work with. More