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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,775 Reviews

12,775 Reviews of BMW of Sarasota - Service Center

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April 09, 2025

Excellent customer service. Cameron Goudreau is professional and personable. They have always been available to answer questions or help with the service needs. More

by BBSMYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Goudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Showed up checked in and was sent a visual inspection Corrected safety recall and was on my way More

by GCHOOLFAIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

BWM of Sarasota has excellent customer service, very friendly staff, and overall a very pleasant service experience. More

by STACYCALDWELL0421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Professional and relaxing environment! All three gentlemen have been a pleasure to work with and they have been patient either my requests for service and purchasing a vehicle! More

by TRACYGENESSE
Recommend Dealer
Yes
Employees Worked With
Josh Marcis John
April 09, 2025

Lack of communication and evidently inexperienced technical knowledge. Constantly changes in quotes or diagnostic on the vehicles. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
April 09, 2025

I cannot get them to return my phone call. Left 3 messages after we purchased an X7 a week ago. More

by trishharrington1
Service Communication
Recommend Dealer
No
Employees Worked With
Jonah
April 09, 2025

At first a nice and friendly attendee, then an easy electronic post and finally an experienced technitian that kept the estimated time for the job. More

by zeropmrocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Joshua was professional, experienced, fair, and compassionate! I won’t take my car anywhere else! More

by CYNDYZARIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

BMW of Sarasota always and able to fix issues with my car right away. People are very pleasant and respectful. They know their job and doesn't rush client with their needs. More

by justin.dolotina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I for got who fixed my car. Carlos Munoz would know.
April 09, 2025

Everyone there is professional, courteous and efficient. I’m very pleased with SARASOTA BMW. I’m awaiting notification from Cameron that the BMW parts have arrived to repair the alarm system in my car. 💕💞 More

by AllysonLPalmer61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Goudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who helped from the parts department was tops as well as the young employees who checked me in and out
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