BMW of Sarasota - Service Center

BMW Sarasota Service Our Service Advisor, Carlos, was fantastic taking great care of our every need. He was quick, efficient, and very friendly. We would definitely ask f Our Service Advisor, Carlos, was fantastic taking great care of our every need. He was quick, efficient, and very friendly. We would definitely ask for Carlos again!! More

Professional Service Visited the purchasing dealer for my second routine service. Dealer personal were professional and courteous, the facility was clean and well appointe Visited the purchasing dealer for my second routine service. Dealer personal were professional and courteous, the facility was clean and well appointed. It appears that my car received a by the book detailed service. More

Recall Took my 2007 BMW 328xi in for a couple of recall items. While in also got my once a year oil change. Only 51 k on this beauty so didn’t need much. All Took my 2007 BMW 328xi in for a couple of recall items. While in also got my once a year oil change. Only 51 k on this beauty so didn’t need much. All work was done on time. Car was washed when I picked it up. From drop off to pick up everyone was friendly and courteous More

Very good! Right from Johnny the greeter to Carlos our service tech and everyone in between, everyone was very polite and friendly! Carlos explained everything Right from Johnny the greeter to Carlos our service tech and everyone in between, everyone was very polite and friendly! Carlos explained everything to us that was being recommended and made note of it on our invoices for future reference. More

Good result but long wait Diagnostics and repairs took a long time, I think too long, but all was completed in one day; and I am confident that they did a good professional job Diagnostics and repairs took a long time, I think too long, but all was completed in one day; and I am confident that they did a good professional job. More

Maintenance and engine light warning The service center's team is thorough, knowledgeable and attentive. Everyone works in concert to assure concerns are addressed, and that the custome The service center's team is thorough, knowledgeable and attentive. Everyone works in concert to assure concerns are addressed, and that the customer remains informed until work is completed. More

Great people, exceptional service Always accommodating when scheduling my vehicle for service, loaners when needed, a pleasure each time I come in! If my car comes in dirty, it leaves Always accommodating when scheduling my vehicle for service, loaners when needed, a pleasure each time I come in! If my car comes in dirty, it leaves clean as well. More

A Warm Florida Welcome for a New Yorker I recently visited the BMW of Sarasota dealership to complete a basic oil change. Noticing our service was already overdue and we made the long journe I recently visited the BMW of Sarasota dealership to complete a basic oil change. Noticing our service was already overdue and we made the long journey down from NYC, I figured it would be a good idea to visit BMW of Sarasota to keep my family riding safely. When I first arrived at the dealership on 25 OCT 2018, I was warmly welcomed by Johnny O. and immediately checked in. My service advisor, Jessica Caycedo, was absolutely awesome and super professional throughout my stay. She expedited the process for me and even took an interest in our beloved English bulldog and road trip companion, Lola. In no time at all I was on my way. Jessica gave me a full rundown of the vehicle and points of inspection. Lastly my vehicle was washed and I was shocked to see that the service dept. even vacuumed the inside (it was a mess with the dog plus multiple trips to the beach so I really was not expecting that LOL). Many thanks to the team at BMW of Sarasota for all of your help. Wish you were my local go-to in NYC but we’ll be sure to stop in again the next time we are in town! More

Well Done! This was another good experience with the service department at BMW of Sarasota. I can think of nothing that could be improved in any way. This was another good experience with the service department at BMW of Sarasota. I can think of nothing that could be improved in any way. More

Quick and friendly service appointment. Scheduled routine maintenance appointment for my car. Came in and was immediately greeted. I love working with Maria. She is always happy and very Scheduled routine maintenance appointment for my car. Came in and was immediately greeted. I love working with Maria. She is always happy and very friendly. Great communicator. More