BMW of Sarasota - Service Center

Excellent Customer Service! Fernando is very professional and detail oriented. He provides my family with excellent service every time we step foot in BMW of Sarasota. You will Fernando is very professional and detail oriented. He provides my family with excellent service every time we step foot in BMW of Sarasota. You will be in great hands with Fernando as your Service Manager! A+++ More

Great customer service Carlos Munoz exceeded my expectations in service. He was very quick to address my concerns and even quicker to offer a loaner car to ensure that I was Carlos Munoz exceeded my expectations in service. He was very quick to address my concerns and even quicker to offer a loaner car to ensure that I was able to continue with my busy schedule and not be affected by my car needing service. I highly recommend BMW of Sarasota and Carlos. More

Excellent Service - Jasmine Starr Ingram Jasmine provided excellent customer service. She was very attentive to my needs and concerns. Jasmine communicated with me on a very timely basis an Jasmine provided excellent customer service. She was very attentive to my needs and concerns. Jasmine communicated with me on a very timely basis and was very responsive to all my questions. I will request Jasmine again the next time I require service for my car. More

Top Notch Customer Service-Carlos Munoz Carlos was very knowledgeable and helpful with my BMW issues. He has the expertise and insight to assist in getting my car back to in top notch condi Carlos was very knowledgeable and helpful with my BMW issues. He has the expertise and insight to assist in getting my car back to in top notch condition. Anyone looking for a top BMW service manager, request him! More

Carlos Muno- A+++ Carlos Munoz exceeded our expectations in service. We are new to the area and, despite purchasing our car in another state from another dealer, we wer Carlos Munoz exceeded our expectations in service. We are new to the area and, despite purchasing our car in another state from another dealer, we were treated like life long customers. Carlos spent time talking to me, diagnosing the issue and, even offered me a loaner when I had expected to have to UBER. His multiple achievement in service awards are well deserved. Carlos will not disappoint. More

Thorough, friendly, professional experience! Derek and the entire staff at BMW Sarasota are always terrific. The work gets done in a timely manner, everything is explained ( no surprises) and th Derek and the entire staff at BMW Sarasota are always terrific. The work gets done in a timely manner, everything is explained ( no surprises) and the waiting area is very comfortable with lots of snacks and a big screen TV. I highly recommend it- CK More

SERVICE SETH ROGERS ALWAYS DOES A NICE JOB OF COMMUNICATING BEFORE AND AFTER THE SERVICE CALL.....HE TAKES CUSTOMER SERVICE TO A NEXT LEVEL, WHICH IS VERY MUC SETH ROGERS ALWAYS DOES A NICE JOB OF COMMUNICATING BEFORE AND AFTER THE SERVICE CALL.....HE TAKES CUSTOMER SERVICE TO A NEXT LEVEL, WHICH IS VERY MUCH APPRECIATED AND OFTEN OVERLOOKED IN TODAY'S BUSINESS CLIMATE. WELL DONE. MARK C. More

Excellent experience Within seconds of when I pulled in I was greeted and the service was started. I was kept informed and the car was fixed, excellent. Within seconds of when I pulled in I was greeted and the service was started. I was kept informed and the car was fixed, excellent. More

attention to detail always consistent service Maria sets the bar! Over a year she has been my advisor always provides excellent advice, professional, and gets the job done! highly recommend her Maria sets the bar! Over a year she has been my advisor always provides excellent advice, professional, and gets the job done! highly recommend her More

What was expected Car was supposed to be washed and was returned dirtier than when I brought it in. Navagation and stations we're all deleted. Didn't meet with the ser Car was supposed to be washed and was returned dirtier than when I brought it in. Navagation and stations we're all deleted. Didn't meet with the service representative after the service. Was supposed to have some questions answered that were never answered. Had the car for service and rim repair for 3 days. More