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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,784 Reviews

12,784 Reviews of BMW of Sarasota - Service Center

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November 09, 2018

Great and excellent service! I was very impressed with Titian. She is affable and very knowledgeable about sales and customer service and satisfaction. Whe More

by SIMEONMASSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana Bourey
Nov 09, 2018 -

BMW of Sarasota responded

Thanks so much for your amazing review, Simeon! We're pleased to hear that you and your wife enjoyed your visit.

November 08, 2018

Very personal Carlos is an amazing representative. Took care of my need right away. Will be back just because of his professionalism. Thank you. Wish prices were m More

by jb.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

BMW of Sarasota responded

Thanks so much for letting us know that Carlos took excellent care of you!

November 08, 2018

Maria: Top Of The Mark My first visit to the service center was shortly after my purchase. That was a disaster, however that has changed every visit now is all that you expe More

by DANIELJROSE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

BMW of Sarasota responded

Thanks so much for giving us a second chance and for your excellent review!

November 08, 2018

not trust worthy place I bought a used car from them and I thought that I would have a peace of mind for sometime but unfortunately they didn’t do any check on it and just w More

by HANYSHAWKY18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Valentina , Johnny Rodriguez, Chris Siriphokha, Abby Abouzeid
Nov 08, 2018 -

BMW of Sarasota responded

Hany, we are sorry that this was your experience with us. We value our customers' trust and hate to hear that we've lost yours. We have sent your review to management and would always welcome an email if you have something more to add. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 08, 2018

Detailing Jessica my Service Advisor was very helpful in assuring my new BMW 430i was properly detailed. Very easy and efficient check in and check out. More

by SLIM524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Nov 08, 2018 -

BMW of Sarasota responded

We're glad to hear you had a great visit with us and that Jessica made your experience smooth and stress-free. Thanks for the great review!

November 08, 2018

One of the best car service experiences ever. High quality service. Honest feedback. Quick results. Best service ever. All staff did a fabulous job. Entire experience was very good. Will go back w More

by MJSURRETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Nov 08, 2018 -

BMW of Sarasota responded

Thanks so much for your amazing review!

November 08, 2018

Professional service I always buy and service at BMW of Sarasota. They are the best. Fernando sartorial is quite knowledgeable and professional. Loaner car provided was ne More

by jack5350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hojnacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Gibson, Fernando Santori
Nov 08, 2018 -

BMW of Sarasota responded

Thanks for the amazing review, Jack! We are proud to have earned your loyalty.

November 08, 2018

Awesome customer service I'm never disappointed with the staff or the service l receive. World class customer service every visit the dealership is always clean and welcoming. More

by PYSMITH67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

BMW of Sarasota responded

We're glad to hear that your visits with us are always wonderful! Thanks for the full five stars!

November 08, 2018

If I had to do the same again I would, my friend, Fernando Y If I had to do the same again I would, my friend, Fernando Yes, if I had to do the same again I would, my friend, Fernando More

by solle1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 08, 2018 -

BMW of Sarasota responded

Thanks for the great review!

November 08, 2018

Service work on wheels. Everyone is friendly and concerned about their work plus making the customer their first priority, work progress is updated and car always returned w More

by ANDYDIETTERLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Meyers
Nov 08, 2018 -

BMW of Sarasota responded

We are happy to hear you had such a great visit with us, Andy! Thanks so much for the wonderful review.

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