BMW of Sarasota - Service Center

Excellent service on short notice to replace worn tires. Worked with Carlos Munoz. He was extremely helpful finding what our needs were and doing what was necessary to meet them. We got in for tire replace Worked with Carlos Munoz. He was extremely helpful finding what our needs were and doing what was necessary to meet them. We got in for tire replacement and aligning in shhort order, and waited while the process was completed efficiently. More

Annual Check Up From start to finish I was treated like a person of consequence and not one of the multitude. Everything I asked for was checked and taken care of. From start to finish I was treated like a person of consequence and not one of the multitude. Everything I asked for was checked and taken care of. Seth went above and beyond his duty to take care of my questions and wants. The waiting area was full of treats, TV, current newspaper, magazines and interesting people. I gave them a time frame because I had one other appointment that day and I got out in plenty of time to get to where I needed to be. More

Easy Service Our BMW has been serviced by BMW of Sarasota for 2 years. They always perform service in timely manner and keep me informed as they proceed. Our BMW has been serviced by BMW of Sarasota for 2 years. They always perform service in timely manner and keep me informed as they proceed. More

Thank you for the great service Thank you for always getting me an appointment to check my car when I hear a sound that was never there before and fixing the problem in a timely mann Thank you for always getting me an appointment to check my car when I hear a sound that was never there before and fixing the problem in a timely manner. More

Great people outrageous pricing Your pricing is 300% of the cost for a local mechanic. I was in for recall work and that was fine. I got quotes for additional service that were much Your pricing is 300% of the cost for a local mechanic. I was in for recall work and that was fine. I got quotes for additional service that were much higher than I pay my mechanic. More

Slow service - 3.5 hours for a oil changge 3.5 hours for a oil change with an appointment. Slow service and not informed of the time it will take. I had to follow up twice. 3.5 hours for a oil change with an appointment. Slow service and not informed of the time it will take. I had to follow up twice. More

Great service Very quick and friendly service. I trust everything was taken care of for my car. Valentina communicated with me very well about what to expect and re Very quick and friendly service. I trust everything was taken care of for my car. Valentina communicated with me very well about what to expect and reviewed future repairs. She was very pleasant to talk to. More

Service Team communicated with me throughout the process. Some other items had to be done that I wasn’t anticipating but they notified me in a timely manner s Team communicated with me throughout the process. Some other items had to be done that I wasn’t anticipating but they notified me in a timely manner so it wasn’t an issue. More

I expected to have my repair made without cost to me. The repair parts are on order, and I will not be charged for them. Greg was extremely helpful and responsive,and I greatly appreciate his efforts. The repair parts are on order, and I will not be charged for them. Greg was extremely helpful and responsive,and I greatly appreciate his efforts. More

Great Service Dept. My customer service consultant is Maria. She is the best I have ever worked with. She takes care of me from start to finish. I always look forward to My customer service consultant is Maria. She is the best I have ever worked with. She takes care of me from start to finish. I always look forward to seeing her and her beautiful smile. Can not say enough about their customer service. More