12,881 Reviews of BMW of Sarasota - Service Center
Always professional; good experience I've been helped by Maria and now Seth. They keep me informed about every vehicle detail and are quick to get a loaner if the service takes longer tha I've been helped by Maria and now Seth. They keep me informed about every vehicle detail and are quick to get a loaner if the service takes longer than expected. This is my first dealer experience for sales and maintenance and so far so good! More
Service Worked with seth and he did a great job. Timely and kept in me in the loop at all times. Would use him for any type of repair. Worked with seth and he did a great job. Timely and kept in me in the loop at all times. Would use him for any type of repair. More
Repair Second time engine light however I was given a loaner and it was fixed I hope it doesn’t not have to go back for another repair Second time engine light however I was given a loaner and it was fixed I hope it doesn’t not have to go back for another repair More
Great experience I've worked with BMW of Sarasota for 6 year and they continue to improve all the time. The newer service environment has been fantastic and they have I've worked with BMW of Sarasota for 6 year and they continue to improve all the time. The newer service environment has been fantastic and they have very good service advisers. They got my X5 in on time, completed all services and out relatively quickly. More
Took longer than expected Derek was very attentive. My appointment was 11:30 and my car did not move until noon. I had a 2 pm appointment across town and I was not finished unt Derek was very attentive. My appointment was 11:30 and my car did not move until noon. I had a 2 pm appointment across town and I was not finished until 1:45. I felt I had given myself plenty of time for the recall, but since it was not started until noon it cut me too close. Again, no fault of Derek. More
Sarasota BMW*** Great Service Great Service. Friendly Staff. Timely. Taking care of our X3 recalls expediently. Love the car check in guy. He's a hoot. We were provided a ren Great Service. Friendly Staff. Timely. Taking care of our X3 recalls expediently. Love the car check in guy. He's a hoot. We were provided a rental overnight so we would not be without a car. No charge to us. More
Prompt and kept me updated during my stay They offered a lease because I drove from Clearwater but gave me a timeframe for service to be completed and they finished sooner than expected. Plea They offered a lease because I drove from Clearwater but gave me a timeframe for service to be completed and they finished sooner than expected. Pleasant atmosphere. More
Seth is an amazing service advisor who gives terific assist I highly recommend the service at BMW of Sarasota -- I enjoy working with competent responsive personnel and Seth really fills that requirement. I ha I highly recommend the service at BMW of Sarasota -- I enjoy working with competent responsive personnel and Seth really fills that requirement. I have had good experience at the dealership over more than 10 years. More
Seth was great The customer service by Seth at BMW was great. Made it very easy. They even called to tell me that my car needed services. Thank you. The customer service by Seth at BMW was great. Made it very easy. They even called to tell me that my car needed services. Thank you. More
2year service Fast and efficient service. Waiting area clean and pleasant. Car wash was great even though I left in the rain. Carlos was pleasant and very helpful Fast and efficient service. Waiting area clean and pleasant. Car wash was great even though I left in the rain. Carlos was pleasant and very helpful More