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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,881 Reviews

12,881 Reviews of BMW of Sarasota - Service Center

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February 15, 2019

Always professional; good experience I've been helped by Maria and now Seth. They keep me informed about every vehicle detail and are quick to get a loaner if the service takes longer tha More

by CDAWSON2063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth, Robert
Feb 18, 2019 -

BMW of Sarasota responded

Thanks for your amazing review!

February 15, 2019

Service Worked with seth and he did a great job. Timely and kept in me in the loop at all times. Would use him for any type of repair. More

by WINSTONHEGENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rodgers, Tatiana Bourey
Feb 18, 2019 -

BMW of Sarasota responded

Thanks for the great review, Winston!

February 15, 2019

Repair Second time engine light however I was given a loaner and it was fixed I hope it doesn’t not have to go back for another repair More

by DFARINA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

Thanks for your great review!

February 15, 2019

Great experience I've worked with BMW of Sarasota for 6 year and they continue to improve all the time. The newer service environment has been fantastic and they have More

by BillRX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Feb 18, 2019 -

BMW of Sarasota responded

Thanks for letting us know that we're getting better and better! We appreciate your business!

February 15, 2019

Took longer than expected Derek was very attentive. My appointment was 11:30 and my car did not move until noon. I had a 2 pm appointment across town and I was not finished unt More

by MELISSABENNETT101
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

BMW of Sarasota responded

Melissa, thanks for bringing this to our attention. We apologize that it took a little longer than we would've liked but we're glad that Derek took good care of you. Thanks for both your comments and your high rating!

February 14, 2019

Sarasota BMW*** Great Service Great Service. Friendly Staff. Timely. Taking care of our X3 recalls expediently. Love the car check in guy. He's a hoot. We were provided a ren More

by Tina Westerfield
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

BMW of Sarasota responded

Thanks for letting us know your visit with us was a great one from beginning to end, Tina!

February 14, 2019

Prompt and kept me updated during my stay They offered a lease because I drove from Clearwater but gave me a timeframe for service to be completed and they finished sooner than expected. Plea More

by KELLYNASH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentina
Feb 15, 2019 -

BMW of Sarasota responded

Thank you so much for your fantastic review, Kelly!

February 14, 2019

Seth is an amazing service advisor who gives terific assist I highly recommend the service at BMW of Sarasota -- I enjoy working with competent responsive personnel and Seth really fills that requirement. I ha More

by PACEHOLDINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth in service
Feb 15, 2019 -

BMW of Sarasota responded

Thank you for your full five stars and for your loyalty! It's truly appreciated.

February 14, 2019

Seth was great The customer service by Seth at BMW was great. Made it very easy. They even called to tell me that my car needed services. Thank you. More

by VB.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Gibson
Feb 15, 2019 -

BMW of Sarasota responded

Thanks for the excellent review!

February 14, 2019

2year service Fast and efficient service. Waiting area clean and pleasant. Car wash was great even though I left in the rain. Carlos was pleasant and very helpful More

by MIKEEYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

BMW of Sarasota responded

Mike, thanks for your excellent review!

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