BMW of Sarasota - Service Center

Great Service We had a problem that was difficult to detect. The service manager was instrumental in finding the problem. Would definitely return if we need fu We had a problem that was difficult to detect. The service manager was instrumental in finding the problem. Would definitely return if we need further service. More

Excellent service and very good communication Excellent service and great communication. Carlos was very friendly and helpful. They took care of my problem right away....and Carlos explaine Excellent service and great communication. Carlos was very friendly and helpful. They took care of my problem right away....and Carlos explained everything to me in a good and understandable way. More

Terrible grouo of liars Terrible. Have a lease with BMW covering service over all USA and pay a pretty penny for it. These guys had to bring me an hour south (from Tampa) twi Terrible. Have a lease with BMW covering service over all USA and pay a pretty penny for it. These guys had to bring me an hour south (from Tampa) twice during tax season in order to be able to get my car serviced. They promised I would only loan out a BMW if overnight service was needed and put me in a stinky Chevy instead. Promised free car washes and that didnt haopen. Dint go here, only lies. Don't believe anyone there. Now they won't even answer calls. Liars. None of the names of employees are actually on here. More

Waited too long before I heard from the service personnel. I was assigned Jessica, but did not see her until I complained after almost 2 hours that I had not heard from her. The attendant at the station came b I was assigned Jessica, but did not see her until I complained after almost 2 hours that I had not heard from her. The attendant at the station came back quickly and said she could see me then. The car was done, but I don't know if the car was just sitting there awhile. Jessica told that I needed new tires and an oil gasket replaced. If I come back, I will ask for Carlos. He always gave me exceptional service. More

Glass replacement Replacement windshield was well done. Scheduling was perfect. Maria Z was very helpful. Loaner 430 was a enticing. Thanks for the service. End of the Replacement windshield was well done. Scheduling was perfect. Maria Z was very helpful. Loaner 430 was a enticing. Thanks for the service. End of the review More

Smooth and easy I have an older BMW which needed some work... a new windshield washer motor, some gaskets and the like. The service department was able to get it in I have an older BMW which needed some work... a new windshield washer motor, some gaskets and the like. The service department was able to get it in quickly, aranged for a rental car and kept in communication throughout the work. The process was smooth and easy. More

Good, but slow It shouldn't require more than two hours to get an oil change, filter change, & check the brakes. Previous dealership likely would have done it in one It shouldn't require more than two hours to get an oil change, filter change, & check the brakes. Previous dealership likely would have done it in one hour. More

Great service! Very happy with BMW service Center, They took my car right in to get work done. They are always very Pleasant to their customers. My car was taken car Very happy with BMW service Center, They took my car right in to get work done. They are always very Pleasant to their customers. My car was taken care of in a day and half Great fast service I would say! More

Great Service Had some warranty work done on my vehicle. Derek was attentive to my request and work was done in a timely fashion. I was very pleased with the serv Had some warranty work done on my vehicle. Derek was attentive to my request and work was done in a timely fashion. I was very pleased with the service. More

Great Service Writer My service writer was the most helpful and attentive service writer I've ever experienced. I wouldn't hesitate to return to Sarasota BMW for future s My service writer was the most helpful and attentive service writer I've ever experienced. I wouldn't hesitate to return to Sarasota BMW for future service needs. More