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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,164 Reviews

13,164 Reviews of BMW of Sarasota - Service Center

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April 08, 2019

The best in 40 years of car ownership This dealership is the reason I plan to stay with BMW vehicles. My next will likely be the X7 50i. In all my years of experience with car service, thi More

by DALE.MARLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santori
Apr 08, 2019 -

BMW of Sarasota responded

That really means a lot to us, Dale! Thanks for not only your outstanding review but for your loyalty as well!

April 08, 2019

Personalized service that puts a smile on your face BMW of Sarasota makes maintenance service visits as pleasurable as can be. Top quality products handled by the most knowledgeable technicians that can More

by KATRIN.ROOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Apr 08, 2019 -

BMW of Sarasota responded

Thank you for your honest feedback and your fantastic review, Katrin!

April 08, 2019

Review of service received Carlos Munoz was very professional, excellent customer service. Explained everything to me that I needed to know. He was my service representative i More

by LINDA.MASSIMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

BMW of Sarasota responded

Thanks so much for your amazing review, Linda! We're thrilled that Carlos earned such high marks from you!

April 07, 2019

Got the repairs done in timely manner. I was met, reviewed the service needs, sat in comfort with a bag of baked chips and a bottle of water. Three hours later the repairs were done. More

by BARD.HEAVENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen
Apr 08, 2019 -

BMW of Sarasota responded

We're happy to hear you had a pleasant visit. Thanks for your great review!

April 07, 2019

Simple I was able to bring my car in at a time that best fitted my busy life. I was offered a loaner for the day and the car was complete and washed when I c More

by KDM.RRT17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

BMW of Sarasota responded

"No questions and no problems, all smiles" -- we love it! Thank you very much for your kind comments!

April 07, 2019

I always receive excellent costumer service. I have always received professional & exceptional customer service while working with Fernando. He works very hard to make sure My BMW has been prop More

by sthatcher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santori
Apr 08, 2019 -

BMW of Sarasota responded

Thank you for your great review, Shelley!

April 07, 2019

Easy! Couldn't have been an easier trip to service. Everyone was kind and welcoming, but focused on getting your vehicle back ASAP. Carlos was fantastic. More

by COHENMPL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

BMW of Sarasota responded

Thanks for your full five stars!

April 07, 2019

Was in for service & everyone was very helpful and friendly Went in for a front end alignment and I'm really happy with the job that was done, and with the people at the dealership/service department. More

by Rich325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen
Apr 08, 2019 -

BMW of Sarasota responded

Thank you so much for your awesome review! We're so glad that you're satisfied with every aspect of your visit!

April 06, 2019

Was in for servuce Only item not taken care of was the debt in good that has been there a year and Fernando told me in a text message he would have his dent guy fix it s More

by RMT1@ me.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Apr 08, 2019 -

BMW of Sarasota responded

We're glad your overall visit was a good one and thank you for the positive review. If you need to have a dent repaired, please reach out to us and we will look to get it resolved. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

April 06, 2019

Best dealership! I can honestly say that the BMW of Sarasota is the best and I recommend this to anyone. Abby Abouzeid is the best sales person! More

by diana93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Abouzeid
Apr 08, 2019 -

BMW of Sarasota responded

Thank you, Diana! We appreciate it!

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