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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,876 Reviews

12,876 Reviews of BMW of Sarasota - Service Center

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February 21, 2019

Routine Maintenance Derek always takes good care of me. And gives me realistic expectations. My car runs like a dream. I would recommend Derek and BMW if Sarasota More

by johnmcs194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

BMW of Sarasota responded

Thank you very much for the excellent review, John!

February 21, 2019

Dropped in while on vacay We were out on vacation, knowing we would be over the mileage for our next oil change before we got home, but not sure just how much. On a whim, while More

by tjfaustma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

BMW of Sarasota responded

Thanks for visiting us on your vacation. We're glad to hear that our team made your visit stress-free!

February 21, 2019

Outstanding The total dealership experience was outstanding from arrival to pick up. Derek was my advisor and provided great service & solutions to an issue that More

by TxYogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

BMW of Sarasota responded

Thank you for your wonderful review!

February 21, 2019

Always take care of the customer Every time I go here they always take care of me in my car treat you right they value as a customer More

by LENAWEST65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Feb 21, 2019 -

BMW of Sarasota responded

We love to make our customers happy, Lena! Thank you for your stellar review!

February 21, 2019

Treating a Stranger Well! My experience with BMW of Sarasota was excellent! Seth was extremely polite and helpful. I am from Canada and I needed an oil change for my return hom More

by GEORGIANDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Feb 21, 2019 -

BMW of Sarasota responded

It's great to hear that Seth took excellent care of you and was able to get you back on the road quickly and safely. Thanks for your amazing review, Marjorie!

February 21, 2019

Fernando was exceptionally helpful. Highly recommend him! My experience overall was very positive and Fernando was excellent. He understood my issues and helped me get done what was necessary and is as fast a More

by Macpack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Feb 21, 2019 -

BMW of Sarasota responded

Thank you so much for your full five stars across the board!

February 20, 2019

Professional, prompt with appointment time, efficient. I appreciated that the check-in at the scheduled appointment time went smoothly and on time. The individual assigned to me was Derek. He was on-time More

by soapinc.alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

BMW of Sarasota responded

It's great to know that Derek took great care of you throughout your entire service appointment. Thanks for your full five stars!

February 20, 2019

customer service One of the main reasons that we switched from Reeves in Tampa was because of Carlos. When we came in for some quick service we got Carlos as our conta More

by STELLBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

BMW of Sarasota responded

Hearing that Carlos has made such a big difference means a lot to us. Thank you so much for your amazing review!

February 20, 2019

Derek Thomas did a great job. Derek got me in on short notice and provided rental car. Very happy.with resolution and an ok price. You need a back way out to signal intersection. V More

by JPAFFLEBACH
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

BMW of Sarasota responded

Thanks for your input regarding our location; we always take our customers' insights into consideration. Thank you for letting us know that Derek too great care of you!

February 20, 2019

Amazing Fernando was great to work with! Very kind and efficient. No one likes to get their car serviced on a Sunday but he made it very pleasurable! More

by GINAMICHELED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Feb 21, 2019 -

BMW of Sarasota responded

We're glad to hear that Fernando made your visit a great one. Thanks for the full five stars!

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