BMW of Sarasota - Service Center

Efficiency I made an appoint on line and received a reply within an hour. Arrived at my appointment and was told 2 hours maximum and the appointment time was ju I made an appoint on line and received a reply within an hour. Arrived at my appointment and was told 2 hours maximum and the appointment time was just under 2 hours with car wash! Seth was excellent in his explanation of service performed and what needs attention to in future. More

flat tire had a flat on 11/13/18. Called Carlos Munoz. He got us in there and was a big help. Kudos to Carlos!! John Roche had a flat on 11/13/18. Called Carlos Munoz. He got us in there and was a big help. Kudos to Carlos!! John Roche More

5 star service center. Fernando is my service advisor and he is absolutely a great guy. He keeps me informed of whatever my vehicle needs and the timing of the service . He Fernando is my service advisor and he is absolutely a great guy. He keeps me informed of whatever my vehicle needs and the timing of the service . He makes you feel like you are the only one that is in for service at anytime. You can feel comfortable and confident in him and the service team at Bmw of Sarasota. I have dealt with many different Bmw dealers around the us, the only thing I can say is that Bmw of Sarasota’s service department is second to none. Thank you Fernando and the team. More

Best experience service on every BMW in the United States Bmw Of Sarasota come through once again with the highest level of service and professionalism I will keep coming back for many years as they alw Bmw Of Sarasota come through once again with the highest level of service and professionalism I will keep coming back for many years as they always take excellent care of all my Bmws snd extra special M cars entire stuff makes the service process go smoothly and the cars always run like the Percision machines they were designed to perform More

Valentina was the perfect service agent!! She did everything a customer wants from a service agent. She kept me informed throughout the process of the repair of my car. She did everything a customer wants from a service agent. She kept me informed throughout the process of the repair of my car. More

Excellent Service !!! - Carlos Munoz I had a service appointment for my annual oil change for later in the week. On Sunday night, I noticed a screw n my tire. I contacted Carlos Monday I had a service appointment for my annual oil change for later in the week. On Sunday night, I noticed a screw n my tire. I contacted Carlos Monday morning and explained the situation. He was able to get me an appointment the next day to have the tire looked at. He even ordered a tire just in case it needed to be replaced. I brought the car in and it turned out I had 2 screws in the same tire. The tire was replaced since I have the tire package and the oil change was done. Carlos provided excellent customer service and was simply fantastic. He made the whole process very easy and quick. Thank you Carlos!!! More

Positive but expensive BMW of Sarasota has excellent service representatives and mechanics. However, my newer BMW just went past its warranty period and now has required two BMW of Sarasota has excellent service representatives and mechanics. However, my newer BMW just went past its warranty period and now has required two expensive services in the last three months, a bit earlier than I expected. I have been taking my BMWs primarily to this dealership for service for the past 16 years, and purchased my most recent BMW there (2015). More

Very professional Knowledgeable and professional staff. Very friendly environment. I would not take my vehicle anywhere else for service work. Loaner vehicles available Knowledgeable and professional staff. Very friendly environment. I would not take my vehicle anywhere else for service work. Loaner vehicles available. Just an awesome place to do business. More

Efficient, friendly service Engine light warning was quickly diagnosed as nothing major and it was corrected. Also did software updates. Very friendly, efficient service from th Engine light warning was quickly diagnosed as nothing major and it was corrected. Also did software updates. Very friendly, efficient service from the beginning to the end. More

Excellent , everyone seems eager to make sure that you’re getting well taken care of. I had a 10 AM appointment to have my car serviced and was In an out in l , everyone seems eager to make sure that you’re getting well taken care of. I had a 10 AM appointment to have my car serviced and was In an out in less than 15 minutes. I got a text message a few hours later that the car was ready to go. Carlos was my contact person and he was great! More