BMW of Sarasota - Service Center

As Always, Exceptional Service Great communication. Great Service. The service adviser/techs LISTEN to the customer. I expressed very specific concerns via e-mail and even made a vi Great communication. Great Service. The service adviser/techs LISTEN to the customer. I expressed very specific concerns via e-mail and even made a video of the specific issue I was facing. Seth was great in gathering all the info I had to offer and working with the techs to ensure car was fixed properly! More

Awesome service! Great dealership, clean and professional! Plenty of seating, tv, snacks and Starbucks coffee. They really helped my in my decision to move forward w Great dealership, clean and professional! Plenty of seating, tv, snacks and Starbucks coffee. They really helped my in my decision to move forward with a complete repair of the vehicle. More

Maria was terrific. The only problem we had was that it took an hour and a half to get a loaner car, even though I told them we needed one when I made the appointment. The only problem we had was that it took an hour and a half to get a loaner car, even though I told them we needed one when I made the appointment. More

Excellent service department Service personnel are very professional and courteous. Client relations are excellent. Technicians are very knowledgeable. Highly recommended. Service Service personnel are very professional and courteous. Client relations are excellent. Technicians are very knowledgeable. Highly recommended. Service managers are very honest and fair. Great folks to work with. More

Excellent Service Jessica, Asst Service Manager and Juan Carlos did a superb job in troubleshooting creaking noise emanating from headliner and expediting repair! Ma Jessica, Asst Service Manager and Juan Carlos did a superb job in troubleshooting creaking noise emanating from headliner and expediting repair! Many thanks for the wonderful service! Jo Jaworske More

Great customer service Maria always have the best customer service, always smiling, working with us, and keep us inform every step of the way while our vehicle is in service Maria always have the best customer service, always smiling, working with us, and keep us inform every step of the way while our vehicle is in service! More

Excellent. Organized, profession, time-saving. I am a professional with limited time, and the most important thing for me is to minimize the time I am spending Organized, profession, time-saving. I am a professional with limited time, and the most important thing for me is to minimize the time I am spending on this task. Either do it quickly or provide me a loaner, and you did. More

Good experience with work done in a timely manner Everyone was professional, courteous, friendly. Everyone smiles and make you feel comfortable. Work was done on a timely fashion. I will come back and Everyone was professional, courteous, friendly. Everyone smiles and make you feel comfortable. Work was done on a timely fashion. I will come back and also recommend someone else. Thanks for the great service! More

trouble shooting electric window The window (up and down) operated erratically on one occasion. I received an appointment quickly at my convenience. Arrived early and was out in less The window (up and down) operated erratically on one occasion. I received an appointment quickly at my convenience. Arrived early and was out in less than 2 hours including the time for a car wash. Diagnosis done and reset performed quickly. Left happy More

Always great experience with service fo two BMWs I own In the last 3 years I have been working with Carlos Munoz, I always have had the best experience. In my opinion he is a top achiever, very customer or In the last 3 years I have been working with Carlos Munoz, I always have had the best experience. In my opinion he is a top achiever, very customer oriented and get things done on time. I strongly believe, that Carlos should be considered for promotion, since retaining dedicated and effective employee should be a top priority for this dealership management. More