BMW of Sarasota - Service Center

Very good! Right from Johnny the greeter to Carlos our service tech and everyone in between, everyone was very polite and friendly! Carlos explained everything Right from Johnny the greeter to Carlos our service tech and everyone in between, everyone was very polite and friendly! Carlos explained everything to us that was being recommended and made note of it on our invoices for future reference. More

No waiting, fast service. Saturday got a Low Coolant alert on video screen. I was able to get home and then to BMW Service Dept. Monday morning without overheating. Also got a Saturday got a Low Coolant alert on video screen. I was able to get home and then to BMW Service Dept. Monday morning without overheating. Also got an alert to change engine oil. Arrived early and my X3 was taken to service area right away. Coolant issue, oil change and scheduled maintenance was done in 2 hours. More

Good experience . Service was prompt. Service advisor Maria is awesome. She makes it easy to set up an appointment to accommodate work schedules. No issues so far wit . Service was prompt. Service advisor Maria is awesome. She makes it easy to set up an appointment to accommodate work schedules. No issues so far with service performed. More

Recall Took my 2007 BMW 328xi in for a couple of recall items. While in also got my once a year oil change. Only 51 k on this beauty so didn’t need much. All Took my 2007 BMW 328xi in for a couple of recall items. While in also got my once a year oil change. Only 51 k on this beauty so didn’t need much. All work was done on time. Car was washed when I picked it up. From drop off to pick up everyone was friendly and courteous More

Professional Service Visited the purchasing dealer for my second routine service. Dealer personal were professional and courteous, the facility was clean and well appointe Visited the purchasing dealer for my second routine service. Dealer personal were professional and courteous, the facility was clean and well appointed. It appears that my car received a by the book detailed service. More

Annual maintenance Always a delight working with Derek. Continuously monitors the progress of the work being done and informs me! Work is always great and love the quick Always a delight working with Derek. Continuously monitors the progress of the work being done and informs me! Work is always great and love the quick car wash at the end! More

BMW Sarasota Service Our Service Advisor, Carlos, was fantastic taking great care of our every need. He was quick, efficient, and very friendly. We would definitely ask f Our Service Advisor, Carlos, was fantastic taking great care of our every need. He was quick, efficient, and very friendly. We would definitely ask for Carlos again!! More

A Warm Florida Welcome for a New Yorker I recently visited the BMW of Sarasota dealership to complete a basic oil change. Noticing our service was already overdue and we made the long journe I recently visited the BMW of Sarasota dealership to complete a basic oil change. Noticing our service was already overdue and we made the long journey down from NYC, I figured it would be a good idea to visit BMW of Sarasota to keep my family riding safely. When I first arrived at the dealership on 25 OCT 2018, I was warmly welcomed by Johnny O. and immediately checked in. My service advisor, Jessica Caycedo, was absolutely awesome and super professional throughout my stay. She expedited the process for me and even took an interest in our beloved English bulldog and road trip companion, Lola. In no time at all I was on my way. Jessica gave me a full rundown of the vehicle and points of inspection. Lastly my vehicle was washed and I was shocked to see that the service dept. even vacuumed the inside (it was a mess with the dog plus multiple trips to the beach so I really was not expecting that LOL). Many thanks to the team at BMW of Sarasota for all of your help. Wish you were my local go-to in NYC but we’ll be sure to stop in again the next time we are in town! More

Well Done! This was another good experience with the service department at BMW of Sarasota. I can think of nothing that could be improved in any way. This was another good experience with the service department at BMW of Sarasota. I can think of nothing that could be improved in any way. More

Excellent service team. Great facility. Seth is a very good, very responsive service representative. I appreciated the loaner car. One suggestion: maybe in the mornings you c Great facility. Seth is a very good, very responsive service representative. I appreciated the loaner car. One suggestion: maybe in the mornings you could offer something that is more a breakfast snack and not a chocolate - type health bar. More