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BMW of Sarasota - Service Center

Sarasota, FL

4.7
11,468 Reviews

11,469 Reviews of BMW of Sarasota - Service Center

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November 07, 2018

Scheduled Maintenance My visit was a fabulous experience. Sarasota BMW has a very professional, attentive, efficient and friendly staff. The entire facility is very cle More

by BCKITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Mention
Nov 07, 2018 -

BMW of Sarasota responded

We are glad to hear that you were pleased with every element of your visit. Thank you for your stellar review!

November 07, 2018

Carlos Munoz saves the day. Carlos worked his customer centric magic moving mountains to acquire the part to remedy my service problem. Kept me informed during whole ordeal and More

by RmSALOMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

BMW of Sarasota responded

We are very proud that Carlos earned your five stars! Thanks so much.

November 07, 2018

Excellent work and customer care. This was a first for us. Beautiful lounge, great people and the work was excellent. Maria explained the work that was done and the great condition of More

by J.WICKUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny O and Josh from Hertz were great. Maria was super.
Nov 08, 2018 -

BMW of Sarasota responded

Thanks for the incredible review! We appreciate it.

November 06, 2018

Service done in estimated time frame Easy to get appointment that fit in my travel schedule, work completed in estimated timeframe, offer to drive me to mall or other destination while ca More

by MXD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

BMW of Sarasota responded

Thanks for the stellar review!

November 06, 2018

Great people,great service In and out in a timely manor. They took us right on time , were finished when they said they would be. Very comfortable waiting lounge with huge tele More

by DORWAY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

BMW of Sarasota responded

Thanks so much for your wonderful review!

November 05, 2018

Routine maintenance, AC check Excellent service. Lewis was prompt, knowledgeable and kept me informed. Very enjoyable waiting area. Appointment made on one through Naycolles assi More

by JACKROZANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2018 -

BMW of Sarasota responded

Thank you for the amazing review, Jack! We appreciate it.

November 05, 2018

service Everytime we go to BMW Sarasota Carlos makes sure that we are well-taken care of. Everything we needed for our car were done with excellent service. S More

by SUZYRIVERA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Tighe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

BMW of Sarasota responded

Thanks for the wonderful review, Suzy!

November 05, 2018

Great service The service department was well organized and welcoming. Maria was excellent and met all my expectations. I especially appreciated the technicians det More

by WILKINSDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

BMW of Sarasota responded

We're happy to hear that you were pleased with the customer service you received from beginning to end. Thanks for the wonderful review!

November 05, 2018

This time was the best experience so far I've had mixed feelings about this BMW dealership--I've had trouble making an appointment, or them calling me back. Even confusion and long waits at t More

by saltlifehannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 05, 2018 -

BMW of Sarasota responded

We're very grateful for the opportunity to prove that we make every effort to ensure an exceptional customer service experience. Thank you very much for your excellent review - we look forward to seeing you again!

November 05, 2018

Exceptional Service I have owed over a dozen BMWs services by BMW dealers in 4 states. The personal, professional service provided by Ms.Valentina Lizardi was excellent More

by RONALDDRAKE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

BMW of Sarasota responded

Ronald, we're so happy to hear that Maria made your visit a great one. Thanks so much for the excellent review!

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