BMW of Sarasota - Service Center

Top Notch Service Very efficient service, no long wait times. Everything explained to satisfaction and vehicle was ready within the specified time. The manager was ve Very efficient service, no long wait times. Everything explained to satisfaction and vehicle was ready within the specified time. The manager was very efficient and courteous. More

Maria, Mariiiiaaaaaa. . . Maria is awesome! She is very professional, and does everything she can to get you in and out as quickly as possible. I highly recommend scheduling wi Maria is awesome! She is very professional, and does everything she can to get you in and out as quickly as possible. I highly recommend scheduling with her. More

overall service experience Carlos, Service mgr., and his team are honest, do a great job and always get my car ready before the estimated time! Carlos remembers me & I feel like Carlos, Service mgr., and his team are honest, do a great job and always get my car ready before the estimated time! Carlos remembers me & I feel like we have a good working relationship! He's on top of his crew and expects only the best More

Great service BMW of Sarasota has always provided great service to my cars. Quick turnaround and you can wait in the showroom or get a loaner. Would recommend the BMW of Sarasota has always provided great service to my cars. Quick turnaround and you can wait in the showroom or get a loaner. Would recommend them to keep your BMW running great! More

Fast, friendly and professional The service department works in a very professional manner. The waiting area is very nice. Valentina kept us updated throughout the process. I would r The service department works in a very professional manner. The waiting area is very nice. Valentina kept us updated throughout the process. I would recommend this service department. More

Excellent service Carlos explained everything in detail about what was going to be done with my car, I would recommend anyone that is going to have their work done ask Carlos explained everything in detail about what was going to be done with my car, I would recommend anyone that is going to have their work done ask for Carlos Munoz, I give him 5 stars. More

BMW X5 service & repairs We bought an CPO X5 diesel a few years back that I use on my I4 commute... The sales team is phenomenal, and were very help in helping me find the ri We bought an CPO X5 diesel a few years back that I use on my I4 commute... The sales team is phenomenal, and were very help in helping me find the right X5 with options I wanted and a year later with my wife helping her choosing which car fits her best. I never felt pressure or hurried into buying something. By far the best experience. I go out of my way to use this service center as they proactively go thru, address any issues, repairs, etc that may come up... Ensuring I stay on the road problem free. Other competitors force u into multiple appointments making it difficult to juggle schedules etc. Now all 3 of our BMW's old & new get serviced there. More

Great customer service The customer greeting check in desk feels like they know what they are doing and care now days. Last year it was a different story, it was painful che The customer greeting check in desk feels like they know what they are doing and care now days. Last year it was a different story, it was painful checking in. Now they are ery professional. Carlos is GREAT. Really feels like he cares; is very customer service oriented. it’s very nice to see. More

I have a problem with a two-hour service and no loaner car. It seamed like every person I spoke to pointed fingers to another person to take care of my appointment. When your service check-in person was away fr It seamed like every person I spoke to pointed fingers to another person to take care of my appointment. When your service check-in person was away from their post, everyone was kept wondering if and when someone would return. That seemed mis-managed, especially when you have a line of people to be checked in. More

Maria: Top Of The Mark From the entrance where you are greeted by John to the sign in sheet is professional & smooth. Maria introduced me to the service manager Chong who r From the entrance where you are greeted by John to the sign in sheet is professional & smooth. Maria introduced me to the service manager Chong who rode with me to diagnose the problem, found it & offered the solution. Maria then took over fixed the problem, and I was on my way. Thank you both Dan Rose More