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BMW of Sarasota - Service Center

Sarasota, FL

4.7
11,476 Reviews

11,476 Reviews of BMW of Sarasota - Service Center

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November 28, 2018

routine maintenance Maria in service couldn't have been nicer. She kept me informed while I waited for my car. Dealership does an outstanding job in customer service. More

by LARRYPRESS3435
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

BMW of Sarasota responded

Thanks so much for your excellent review, Larry!

November 27, 2018

Not interested in reviewing Service was performed in a timely manner but in the future I’d prefer the other upscale methods where they pick up the vehicle from your home & return More

by BOBVAL545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

BMW of Sarasota responded

Thanks for your feedback, Bob. We'll be sure to pass your ideas along to our service department. Thank you for the positive review!

November 27, 2018

Repair of my E46 My service advisor, Carlos Munoz, did an excellent job keeping me updated on the repair status of my BMW E46. Appreciate his efforts by texting me the More

by lancepool5467
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

BMW of Sarasota responded

It's great to hear that Carlos kept you informed about the status of your car from beginning to end and made your visit a great one. Thanks for the great review!

November 27, 2018

Carloss is great-trustworthy and direct Prompt calling and coordination of service. Realistic view of costs. Direct and helpful with entire process. Did not feel sold to at all. Great cu More

by HOLLISTER.LAURA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

BMW of Sarasota responded

Laura, thank you very much for the great review!

November 26, 2018

Excellent customer service My service agent is wonderful with excellent interpersonal skills. He explained everything aboit the service of my car. I would recommend anyone to th More

by OCHAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

BMW of Sarasota responded

Thanks for your wonderful review and for your recommendation!

November 26, 2018

Great Service! Great service team starting with Seth Rogers, my service advisor. Seth is very friendly and professional. He makes getting my car serviced a pleasure. More

by fymcafrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rogers
Nov 26, 2018 -

BMW of Sarasota responded

Thanks for letting us know that Seth took good care of you during your visit!

November 26, 2018

Oil change and checkpoint They fit me in at the last minute when I called for Black Friday deals. Valentina was very professional and helpful. Introduce mechanic and he was More

by TTOSPREY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina LIzardi
Nov 26, 2018 -

BMW of Sarasota responded

We're happy to hear you had a great visit with us and got to enjoy our Caffeine and Gasoline car show which happens on the last Saturday of every month! Thanks for the great review. We hope you come back and see us again.

November 26, 2018

Factory Recall Top notch service all the way through! Easy to deal with. Carlos was great. Loaner car brand new. I will return to this dealership whenever I need m More

by JPUNCAVAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

BMW of Sarasota responded

Thanks so much for your excellent review!

November 26, 2018

Service experienece My first service experience at BMW was seamless.... from the ease of making the appointment to the delivery of my newly-serviced and washed car, The More

by CMICHAELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
Nov 26, 2018 -

BMW of Sarasota responded

Christine, thank you for your wonderful review! We're glad to hear you had such a great experience with us.

November 25, 2018

Great Service!!! I needed to take in my BMW X-3 for routine service. Maria made my experience an excellent one and was able to get me a loaner to boot. She is always More

by danhoffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

BMW of Sarasota responded

We're glad to hear that Maria took great care of you! Thanks for the full five stars.

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