BMW of Sarasota - Service Center

I would absolutely recommend purchasing a car from BMW of Sarasota. The service at this location is far superior to other BMW locations that I've experienced. I purchased my vehicle from this location, but h Sarasota. The service at this location is far superior to other BMW locations that I've experienced. I purchased my vehicle from this location, but had an issue and needed service while in Orlando. When the local Orlando dealership gave me problems and refused to rectify the situation to my satisfaction, Emilio had a car delivered to me from over 2 hours away to use while my car was being repaired. The service and quality that I believe I receive from BMW of Sarasota can't be matched. Thanks to Emilio and everyone at BMW of Sarasota! More

It is unfortunate the car industry still has the stigma attached of consistently being an unpleasant experience. At BMW of Sarasota, Kyle Tabor serves as the blueprint of the next generation of customer se attached of consistently being an unpleasant experience. At BMW of Sarasota, Kyle Tabor serves as the blueprint of the next generation of customer service. My experience with him was enjoyable and informative. His genuine passion for the brand and what he does is clear from the moment you meet him. Not only would I recommend him I would demand those close to me to seek him out exclusively. Kyle is the kind of management that helps define a dealership. I know it's time for a new 7 series and because of Kyle my search begins with BMW of Sarasota. More

Great customer service from Melanie in the service department. She is organized, informative, and pleasant to work with. Melanie is an asset to your team at BMW of Sarasota! department. She is organized, informative, and pleasant to work with. Melanie is an asset to your team at BMW of Sarasota! More

Our vehicle was towed to BMW of Sarasota. Melony Fogelstrom went beyond expectations in getting our car serviced in a timely manner. We have used this dealership for past car services. Our level of Fogelstrom went beyond expectations in getting our car serviced in a timely manner. We have used this dealership for past car services. Our level of satisfaction is so great that we purchased a new 2014 BMW just days ago from this dealership. Craig Zendzian More

I had a situation with a wheel warranty that was supposed to be cancelled within my free look period. When I discovered it had not, Tammy stepped in and did what was needed to get me my credit applied, even to be cancelled within my free look period. When I discovered it had not, Tammy stepped in and did what was needed to get me my credit applied, even though it was well beyond the free look. I certainly appreciated her efforts. More

My father had a positive experience purchasing a 330ci from BMW of Sarasota in 2002. Therefore before purchasing my M3 I decided to take the car to them for a pre purchase inspection (PPI). I scheduled th from BMW of Sarasota in 2002. Therefore before purchasing my M3 I decided to take the car to them for a pre purchase inspection (PPI). I scheduled the PPI a week in advance, when the car was delivered they had no record of my appointment. I was charged $350 and told the car only needed maintenance in addition to repairs that I specifically pointed out to them. I like to DIY, so I decided to purchase the car, knowing that I can perform all the basic maintenance. Since taking possession of the vehicle I've discovered that the car has significant rust that is easily identifiable when the car is elevated. The previous owner told me that he installed HID fog light bulbs, resulting in dash warning lights. Turns out both bi-xenon lights are bad and the fogs are not the issue. When I elevated the car I found a cheap aftermarket ballast zip tied to the frame. I'm convinced they didn't even look at this car. I requested my PPI report on multiple occasions, I received nothing. I successfully disputed the credit card charge, but I lost $1000s repairing this car. John Tremble told that he personally inspected the under carriage while the car was on the lift ... I now know this was a completely dishonest statement. Do not have your car serviced here, especially if you didn't purchase a vehicle from them. More

my wife and I had a great experience with moe,I would recommend anyone to request him for a great sales experience.the delership is top notch!!! recommend anyone to request him for a great sales experience.the delership is top notch!!! More

BMW of Sarasota has sold and serviced 4 out of 6 BMW's I have enjoyed. My original service advisor was Eric Bacher who always attended to my needs in a very professional and friendly manner. If required, a have enjoyed. My original service advisor was Eric Bacher who always attended to my needs in a very professional and friendly manner. If required, a loaner car was always made available to me and service was always completed and washed as expected. Recently I have been assigned to John Tremblay in service who has equally treated me as if I was his only customer, keeping me informed on the status of my service. I have been buying cars from this dealer for 14 years and hope to contnue this relationship. M. Gurian More

John really helped me with everything that needed to get done with te car. I would highly recommend him to anyone else looking to get service done to their car. everything was perfect and I got the car back done with te car. I would highly recommend him to anyone else looking to get service done to their car. everything was perfect and I got the car back the same day! More

Extremely satisfied w/the service department. John Tremblay was my contact from beginning to end. My baby was towed to the dealer (would not start) and John went the extra mile taking care of her - he Tremblay was my contact from beginning to end. My baby was towed to the dealer (would not start) and John went the extra mile taking care of her - he ensured timely diagnostics and cost estimate. When I picked my vehicle up (after repairs), John made sure he spoke to me personally and ensured I was completely satisfied. I was also able to speak to one of the technicians that worked on my car, which was immaculate when I got it back! No doubt I will return to BMW of Sarasota for servicing of my vehicle and highly recommends them. Great job John, thanks - am giving your card to a friend who needs his BMW serviced!!! More