BMW of Sarasota - Service Center

Customer service was better than expected After just moving to area I was pleased that I found a BMW dealer first close to where I live and problem was diagnosed immediately. Our service advis After just moving to area I was pleased that I found a BMW dealer first close to where I live and problem was diagnosed immediately. Our service advisor was great and honest. Than you. More

flat tire visiting from out of state. went to dealer to get flat tire fixed even though i didn't have appt. they fixed it within two hours, so i guess that's pr visiting from out of state. went to dealer to get flat tire fixed even though i didn't have appt. they fixed it within two hours, so i guess that's pretty good. More

Annual Service Visit Service light comes on every year at this time cause its time for my annual oil change. Great time to get car checked out and found out I needed new f Service light comes on every year at this time cause its time for my annual oil change. Great time to get car checked out and found out I needed new front brakes and also had a few other things serviced including a service recall for PCV valve. Car drives like a brand new one only mine is a 2011 528I. See you next Year! More

Scheduled Maintenance My visit was a fabulous experience. Sarasota BMW has a very professional, attentive, efficient and friendly staff. The entire facility is very cle My visit was a fabulous experience. Sarasota BMW has a very professional, attentive, efficient and friendly staff. The entire facility is very clean and well maintained. My 528i was returned to me looking like it was brand new following a superb washing! Very Happy! More

Carlos Munoz saves the day. Carlos worked his customer centric magic moving mountains to acquire the part to remedy my service problem. Kept me informed during whole ordeal and Carlos worked his customer centric magic moving mountains to acquire the part to remedy my service problem. Kept me informed during whole ordeal and came thru once again. Carols Is the person making me brand loyal to this dealership. More

Excellent work and customer care. This was a first for us. Beautiful lounge, great people and the work was excellent. Maria explained the work that was done and the great condition of This was a first for us. Beautiful lounge, great people and the work was excellent. Maria explained the work that was done and the great condition of our car. More

Service done in estimated time frame Easy to get appointment that fit in my travel schedule, work completed in estimated timeframe, offer to drive me to mall or other destination while ca Easy to get appointment that fit in my travel schedule, work completed in estimated timeframe, offer to drive me to mall or other destination while car was being service delivered More

Great people,great service In and out in a timely manor. They took us right on time , were finished when they said they would be. Very comfortable waiting lounge with huge tele In and out in a timely manor. They took us right on time , were finished when they said they would be. Very comfortable waiting lounge with huge television and plenty of snacks and beverages. More

Great service The service department was well organized and welcoming. Maria was excellent and met all my expectations. I especially appreciated the technicians det The service department was well organized and welcoming. Maria was excellent and met all my expectations. I especially appreciated the technicians detecting a possible problem with the I-drive. More

This time was the best experience so far I've had mixed feelings about this BMW dealership--I've had trouble making an appointment, or them calling me back. Even confusion and long waits at t I've had mixed feelings about this BMW dealership--I've had trouble making an appointment, or them calling me back. Even confusion and long waits at the actual appointment. This time it went much smoother. They called me back and got the appointment set up much more easily than in the past. Also, the actual experience there went a lot better. They finished my car fast and the service agent that helped me was really nice to work with and made the experience smooth. I left with more confidence about coming back in the future instead of dreading it. More