10,784 Reviews of BMW of Sarasota - Service Center
Rating Would visit again. Have owned man BMW’s and this dealership rates high. Pleasant experience all the way around. Really happy with my new car Would visit again. Have owned man BMW’s and this dealership rates high. Pleasant experience all the way around. Really happy with my new car More
Service with a Smile! Excellent customer service, very clean and modern facility. I bring my car in a couple times a month for a complementary car wash. The service departm Excellent customer service, very clean and modern facility. I bring my car in a couple times a month for a complementary car wash. The service department is very professional and the wait time is minimal. I love the customer lounge. It is very comfortable and you have access to complimentary coffee, soft drinks and snacks why you wait! More
Excellent Service was wonderful. I have said it all. I don't have twenty five word to describe wonder. What else do you want me to say. People are great. First Service was wonderful. I have said it all. I don't have twenty five word to describe wonder. What else do you want me to say. People are great. First class operation. More
Great experience!!!! Fernando is fabulous! Very professional and polite. Was very helpful and explained all aspects of the services provided. Very approachable. Will alway Fernando is fabulous! Very professional and polite. Was very helpful and explained all aspects of the services provided. Very approachable. Will always request Fernando in the future. More
Pleasant and professional service I have used this dealership for my BMW i8 since it was new... They have consistently been both professional and extremely pleasant to deal with I have used this dealership for my BMW i8 since it was new... They have consistently been both professional and extremely pleasant to deal with More
Repair My car was evaluated and repaired in a very timely manor. Fernando always kept me updated with my repair. When I asked him to show me the part BMW re My car was evaluated and repaired in a very timely manor. Fernando always kept me updated with my repair. When I asked him to show me the part BMW replaced, he took the time to look it up on his computer and explain the reason the part failed. More
Gracious efficiency That, in a nutshell, is how I would describe Fernando Santori. Add to that his calm demeanor which makes bringing my car in for repair almost relaxing That, in a nutshell, is how I would describe Fernando Santori. Add to that his calm demeanor which makes bringing my car in for repair almost relaxing. Fernando has been helping us for several years now. It is always a pleasure to work with him. More
Frustration It is not your fault. There was a computer glitch in my 2019 X3 M40i which caused warning signals about a malfunctioning TPM. To rectify this it took It is not your fault. There was a computer glitch in my 2019 X3 M40i which caused warning signals about a malfunctioning TPM. To rectify this it took 3 hours one day, ordering a part Over night and a 1 1/2 hour visit day 2. You did your job. It was simply not fun. My service guy Seth is not listed below. More
Great and excellent service! I was very impressed with Titian. She is affable and very knowledgeable about sales and customer service and satisfaction. Whe and excellent service! I was very impressed with Titian. She is affable and very knowledgeable about sales and customer service and satisfaction. When the time comes to replace and/or buy an other vehicle Sarasota BMW will be my first choice. I did noti interface with Carlos but my wife did and she was very impressed. More
2 new front tires Excellent price and service and even gave an additional $100 discount. Seth always takes great care of me. He even showed me a tire cross check and of Excellent price and service and even gave an additional $100 discount. Seth always takes great care of me. He even showed me a tire cross check and offered matching best price. Seth is not listed as a service employee below. WHY? More