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BMW of Sarasota - Service Center

Sarasota, FL

4.7
10,784 Reviews

10,784 Reviews of BMW of Sarasota - Service Center

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November 10, 2018

Rating Would visit again. Have owned man BMW’s and this dealership rates high. Pleasant experience all the way around. Really happy with my new car More

by TRKPAR
Recommend Dealer
Yes
Employees Worked With
Cruz Rodriguez
Nov 12, 2018 -

BMW of Sarasota responded

We're glad to hear that your experience with us was satisfactory from beginning to end. Thanks for the great review and for letting us know that you're enjoying your new car!

November 10, 2018

Service with a Smile! Excellent customer service, very clean and modern facility. I bring my car in a couple times a month for a complementary car wash. The service departm More

by dandesoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo, Austin Martin
Nov 12, 2018 -

BMW of Sarasota responded

Dan, thank you very much for the full five stars across the board!

November 10, 2018

Excellent Service was wonderful. I have said it all. I don't have twenty five word to describe wonder. What else do you want me to say. People are great. First More

by GWYNNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tighe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

BMW of Sarasota responded

Thank you for your great review, Gwynne!

November 10, 2018

Great experience!!!! Fernando is fabulous! Very professional and polite. Was very helpful and explained all aspects of the services provided. Very approachable. Will alway More

by NURSEJEN2372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 12, 2018 -

BMW of Sarasota responded

Thank you, Jen, for the awesome review! It's great to know that Fernando took excellent care of you!

November 10, 2018

Pleasant and professional service I have used this dealership for my BMW i8 since it was new... They have consistently been both professional and extremely pleasant to deal with More

by WIRTENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Nov 12, 2018 -

BMW of Sarasota responded

Thanks so much not only for your wonderful review but also for being our long time customer. It's truly appreciated!

November 10, 2018

Repair My car was evaluated and repaired in a very timely manor. Fernando always kept me updated with my repair. When I asked him to show me the part BMW re More

by pcorona444
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 12, 2018 -

BMW of Sarasota responded

Thanks so much for the lovely review!

November 10, 2018

Gracious efficiency That, in a nutshell, is how I would describe Fernando Santori. Add to that his calm demeanor which makes bringing my car in for repair almost relaxing More

by SPENCERBG
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 12, 2018 -

BMW of Sarasota responded

Wow, what a phrase - "gracious efficiency"! We're very proud that Fernando earned such an incredible comment from you. Thanks for the excellent review !

November 09, 2018

Frustration It is not your fault. There was a computer glitch in my 2019 X3 M40i which caused warning signals about a malfunctioning TPM. To rectify this it took More

by hughkemper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rogers
Nov 09, 2018 -

BMW of Sarasota responded

We apologize your visit with us wasn't fun but we are very glad to have earned your full five stars regardless. Thank you very much, Hugh, for your great review!

November 09, 2018

Great and excellent service! I was very impressed with Titian. She is affable and very knowledgeable about sales and customer service and satisfaction. Whe More

by SIMEONMASSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana Bourey
Nov 09, 2018 -

BMW of Sarasota responded

Thanks so much for your amazing review, Simeon! We're pleased to hear that you and your wife enjoyed your visit.

November 09, 2018

2 new front tires Excellent price and service and even gave an additional $100 discount. Seth always takes great care of me. He even showed me a tire cross check and of More

by RLIFSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth, Assistant Service Manager, was excellent!
Nov 09, 2018 -

BMW of Sarasota responded

Thank you for your amazing review! We will look into why Seth isn't listed and see what we can do so he can read your kind comments.

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