BMW of Sarasota

Everyone was helpful, friendly and competent. The work was done with precision and professionalism and I was on my way. Updated during the process, I wasn’t left wondering what was happening. was done with precision and professionalism and I was on my way. Updated during the process, I wasn’t left wondering what was happening. More

Everything done in detail. It was a recall. In addition, car was given complete check ie tires,brakes, and other vitals. I am very satisfied. Jack Amero car was given complete check ie tires,brakes, and other vitals. I am very satisfied. Jack Amero More

I had a major repair done, valve cover and oil pan gasket replacement. They are expensive, about $3,000. The service advisor was excellent. I was kept informed throughout the entire process. replacement. They are expensive, about $3,000. The service advisor was excellent. I was kept informed throughout the entire process. More

Greg and his service team were incredible and made the process easy and quick. Even though I was 7k miles too early for my required maintenance, Greg made sure I was aware and we were still happy to move process easy and quick. Even though I was 7k miles too early for my required maintenance, Greg made sure I was aware and we were still happy to move forward. More

We could not be happier with the service we received. Greg was very professional and we would not hesitate to recommend your service department to others. Greg was very professional and we would not hesitate to recommend your service department to others. More

Slow and inaccurate info from service rep as well as not replying when I texted asking when car would be ready after 90 minutes. Had to go find him. Car was washed and ready with no notice. Advised battery replying when I texted asking when car would be ready after 90 minutes. Had to go find him. Car was washed and ready with no notice. Advised battery was charged and not asked for, as well as being only one year old since you just replaced it. Then he said car was not washed as I asked for which is not a fact and it was washed. Not a good experience for a simple oil change!! More

Lucy Aguilur ,the assistant manager was nice as well as professional. She took very good care me and what I came in for and answered all my questions . professional. She took very good care me and what I came in for and answered all my questions . More

Went in on a Sunday to buy the auto. Wanted to finance with Suncoast CU at 2% for 72 months. They told me Suncoast wouldn't go out 72 months at 2% so they put me at BMW for 2.99. I later found out they we with Suncoast CU at 2% for 72 months. They told me Suncoast wouldn't go out 72 months at 2% so they put me at BMW for 2.99. I later found out they were incorrect. When I pocked up the car 2 days later I asked them to change the financing and they refused. Told me to go to Suncoast and do it myself. Used car manager was rude, got up and walked out on my meeting with him. Mr. Gonzalez told me it was my fault I bought the auto on Sunday. I told Mr. Castillo in finance to have Mr. Tores the GM to call me. He said he would. No Call. I will not be servicing the auto at this dealership. More

I had my Z4 in for rountine maintenance. My appointment time was honored. Carlos Munoz took excellent care of me and kept me informed as to the status of my car. When Carlos informed me that my car would r time was honored. Carlos Munoz took excellent care of me and kept me informed as to the status of my car. When Carlos informed me that my car would remain over night at the dealership for service, he made sure I had a vehicle to use to get home. Carlos, as always takes very good care of me. I am always pleased with his knowledge, friendliness and courtesy!! More

Valentina and Tammy worked great as a team to help me accomplish my goal of joining the BMW family. Thanks you ladies for your help :) accomplish my goal of joining the BMW family. Thanks you ladies for your help :) More