BMW of Sarasota

Carlos is great. Helpful. He explains things and understands when to back off the push to order service given need for customer to do their own research on pricing. Price matters. Bmw needs to mak understands when to back off the push to order service given need for customer to do their own research on pricing. Price matters. Bmw needs to make money I understand. But to me at least, price also is a factor. More

Very pleased with the service and sales department. They went out of their way to find the vehicle we wanted This is the second vehicle we purchased in just over a year. went out of their way to find the vehicle we wanted This is the second vehicle we purchased in just over a year. More

Absolutely worst car buying experience of my life. Was flat out lied to regarding brand new car, bought it based on 2 lies and then salesman and sale manager/general manager refused to return calls saying flat out lied to regarding brand new car, bought it based on 2 lies and then salesman and sale manager/general manager refused to return calls saying buy as is! On a brand new BMW I came for a better experience than GM. GM heads and shoulders better. Very unprofessional even at top levels. Beware. More

Maria and Lucy are your best service advisors. They are prompt, efficient, professional. I would ask for one of them to be my advisor for any visit. prompt, efficient, professional. I would ask for one of them to be my advisor for any visit. More

Still waiting on that black grille for my 2018 530e which was broken upon purchase even after BMW certified. The Sales Rep keeps taking about painting the chrome grille black. Which seems wild given Bmw sell was broken upon purchase even after BMW certified. The Sales Rep keeps taking about painting the chrome grille black. Which seems wild given Bmw sells black grilles. More

I really like my advisor Carlos Munoz!He is extremely I really like my advisor Carlos Munoz! He is extremely knowledgeable and professional and I always feel like I get great service with good advice whe I really like my advisor Carlos Munoz! He is extremely knowledgeable and professional and I always feel like I get great service with good advice when I bring my BMW in and he is my service advisor. More

Susan Gatlin my sales person was great, the finance department likes to play too many games for my taste. The sales manager and GM ultimately did step in to make it right. So I recommend Susan highly b department likes to play too many games for my taste. The sales manager and GM ultimately did step in to make it right. So I recommend Susan highly but be wary of the finance department. More

I was treated nicely but I never received a quote for the work they said my car needed??? I asked about it but still haven’t received it. work they said my car needed??? I asked about it but still haven’t received it. More

excellent service as I have come to expect. my repair has been difficult and Mr Jones did everything possible to make it easier and kept me well informed. has been difficult and Mr Jones did everything possible to make it easier and kept me well informed. More

Our experience with Tim was absolutely perfect. Knowledgeable, great communication, understood exactly what we needed, and got us a great car. I'm not the easiest customer to please, but he hit e Knowledgeable, great communication, understood exactly what we needed, and got us a great car. I'm not the easiest customer to please, but he hit every single mark. He represented the brand and the dealership impeccably and made sure we were taken care of along the process. Awesome job. More