BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 15,413 reviews
Excellent. Loved getting the videos explaining what they were going to do on my car and the video when all was done. The techs were great too because my car runs perfect again! My service advisor, Kim, was were going to do on my car and the video when all was done. The techs were great too because my car runs perfect again! My service advisor, Kim, was awesome! More
The service experience at this dealership does not live up to BMW standards. Long waits, poor coordination between departments and inconsistent customer friendliness. I would go to a different dealer if o up to BMW standards. Long waits, poor coordination between departments and inconsistent customer friendliness. I would go to a different dealer if one was available. I will say that the quality of the actual work has met all mu expectations - it is the experience that does not meet the brand standards. More
My salesperson Valentina was awesome! She was caring, patient, and very knowledgable. A pleasure to work with! Ash the tech genius was awesome too. He was very knowedgable. He answered all my question patient, and very knowledgable. A pleasure to work with! Ash the tech genius was awesome too. He was very knowedgable. He answered all my questions so that I could understand easily. The receptionist was great too. So nice and pleasant and acknowledged me immediately. The young man in the parts dept. was so nice too. Bought a keyring and he helped me. Looked through every box to find me a perfect one, and answered my question about ordering more. I love this dealership! More
Everyone at the dealership was warm, friendly and accommodating. Eddie went out of his way to make me happy.It was a wonderful experience! accommodating. Eddie went out of his way to make me happy.It was a wonderful experience! More
I drive all the way from Tampa to Sarasota because of the EXCEPTIONAL service I receive from the staff at BMW of Sarasota. More specifically, Emilio T., Caz, Chris S., and NayColle W. are the reason why I wo EXCEPTIONAL service I receive from the staff at BMW of Sarasota. More specifically, Emilio T., Caz, Chris S., and NayColle W. are the reason why I would never go anywhere else for all my needs. These individuals are fully aware of what it means to provide BEST IN CLASS service! More
Very professional staff. Took a little long waiting for deal to get done. Staff was very courteous. deal to get done. Staff was very courteous. More
I appreciated the new check-in system that allowed me not to have to wait for a valet to check me in. My appointment with so timely that the person who is picking me up, and my departure correlated perfectly to have to wait for a valet to check me in. My appointment with so timely that the person who is picking me up, and my departure correlated perfectly! Maria was a wonderful service representative and the people who did the cleaning of my car did such a wonderful job. The mechanic of course did a perfect job as well! More
The customer service person, Lucy, took great care of me. She estimated the time it would to complete the service and said I could come back tomorrow for pick. Worked for me! She estimated the time it would to complete the service and said I could come back tomorrow for pick. Worked for me! More
Excellent customer service they brought the car to my office the car was in tip top shape clean is it clean they follow up to make sure that I am completely happy is the excellent pricing compared to eve office the car was in tip top shape clean is it clean they follow up to make sure that I am completely happy is the excellent pricing compared to everyone else completely satisfied made buying an automobile experience periods of pleasure More