BMW of Sarasota

I had a great experience purchasing a used BMW 3x from BMW of Sarasota. When I walked onto the lot, Greg walked right up with one or two minutes to assist me. I told him I had seen a car online that I was BMW of Sarasota. When I walked onto the lot, Greg walked right up with one or two minutes to assist me. I told him I had seen a car online that I was interested in. He walked me right over to it, I test drove it and bought it. Louis Small was standing on the sidewalk when I pulled in on the following workday with a small engine problem. He was very friendly and reassuring. He said he would take it right over to the service department within one minute of me explaining that something was wrong. The engine just needed a coil replaced. It was repaired by 4:00 that same day. They gave me a loaner car for that day. Now my BMW is running great and I am very pleased with my purchase and my experience at BMW of Sarasota. More

If you want a great person who isn't too pushy and so knowledgable ask for Mo Alexander! We were going to look at various car companies and ended up going with BMW. It's our 2nd one from there. Mo was gr knowledgable ask for Mo Alexander! We were going to look at various car companies and ended up going with BMW. It's our 2nd one from there. Mo was great!!! -KM More

I have purchased many cars over the years...many BMW's...this was my first purchase at this dealership in Sarasota and it was a pleasure. Arnold Greenwald was my rep. he was super...the manager Ran BMW's...this was my first purchase at this dealership in Sarasota and it was a pleasure. Arnold Greenwald was my rep. he was super...the manager Randall also very helpful...everyone involved was great..When anyone asks me I will be sure to recommend BMW of Sarasota as a great place to buy your car. Barry Leslie Sarasota Fl. and Roanoke Va. More

Andrea has several wonderful qualities to be in sales: Prompt, follow through, proffesional, and detailed. My expereince was exceptional working with Andrea and would recomend her to a friend. Prompt, follow through, proffesional, and detailed. My expereince was exceptional working with Andrea and would recomend her to a friend. More

The experience of purchase was overall quite satisfactory. This was the first purchase at a different dealler than my prior experience with purchase of more than 10 BMWs. Prior experience with B satisfactory. This was the first purchase at a different dealler than my prior experience with purchase of more than 10 BMWs. Prior experience with BMWs is helpful because initial introduction could be overwhelming to a new BMW owner related to electronics. etc More

Extremely satisfied w/the service department. John Tremblay was my contact from beginning to end. My baby was towed to the dealer (would not start) and John went the extra mile taking care of her - he Tremblay was my contact from beginning to end. My baby was towed to the dealer (would not start) and John went the extra mile taking care of her - he ensured timely diagnostics and cost estimate. When I picked my vehicle up (after repairs), John made sure he spoke to me personally and ensured I was completely satisfied. I was also able to speak to one of the technicians that worked on my car, which was immaculate when I got it back! No doubt I will return to BMW of Sarasota for servicing of my vehicle and highly recommends them. Great job John, thanks - am giving your card to a friend who needs his BMW serviced!!! More

Enrico Gutierrez was friendly and very eagered and stayed the same throughout the whole buying process. I truly enjoyed his up beat attitiude, he was honest and up front about the vehicle and its apprearance the same throughout the whole buying process. I truly enjoyed his up beat attitiude, he was honest and up front about the vehicle and its apprearance and condition. Lori Lowman was surely the best FNI person that I have ever met in the car business and was very courtous about the rate and advise us on which vehicle cover she thought was best for our vehicle. More

John Tremblay was very informative, thorugh and professional. He provided excellent service and was curteous. Additionally, he apologized and tried to repair my feelings of displeasure when I was professional. He provided excellent service and was curteous. Additionally, he apologized and tried to repair my feelings of displeasure when I was at this dealership 2 weeks ago. At that time I had an appointment to have my yearly maintenance (I do not put alot of mileage on the car each year). When I arrived for my appt. another service person said that I could not have service for another 2 weeks although I was given an appointment over the phone. Of course the other sales man explained to me why (I needed two more weeks before my year was up) but he did not make me feel that he cared about my inconvenience. John certainly did feel my frustration today. My question is, when I called to make the appt, why is the person on the phone not looking in the computor to see if my year is up. My paperwork stated that I way there in May of 2010. So I should have been alright with my appt. Aparently not. This is not good business. More

John Tremblay was very nice and explained all my options to me. I have 2 different extended warranty plans and explained to me what each one covers, but if something needed to be done and it isn't covered, to me. I have 2 different extended warranty plans and explained to me what each one covers, but if something needed to be done and it isn't covered, he will call me and let me know the price BEFORE they do any work. I needed new front brakes - and it was all covered under my extended warranty. More

I brought our BMW in for service and the service advisor was Neil McCarthy. He was very helpful both in terms of setting up the service and answering my questions. The service was done properly and withi was Neil McCarthy. He was very helpful both in terms of setting up the service and answering my questions. The service was done properly and within the estimated time. This is a first class dealership with an excellent staff. J.W.Staudenmayer More