BMW of Sarasota

I was looking for a used BMW so I decided to go to Reeves in Tampa due to the fact of a bigger city...bigger selection. Come to find out I get there and they didn't have much of a selection and the customer in Tampa due to the fact of a bigger city...bigger selection. Come to find out I get there and they didn't have much of a selection and the customer service was very poor. No call backs...If I wasn't buying a 75k or over car they didn't want to deal with you. So I decided to go to the BMW dealership in Sarasota and let me tell you I was blown away by the customer service and selection. I met Tammy Saylor first and she was extremely sweet and professional. I let her know I had a very bad experience in Tampa and was bitter about BMW. She promised me my experience would not be like that here and she held up her promise and then some. She introduced me to John Webb and he helped me pick out a car that was right for me. Not pushy or Salesy at all. Very helpful and professional. I know own a 328i BMW and I couldn't be happier. I will tell all my friends and anyone looking for a new car to go to these folks. Very happy customer!!!!! More

Upon first entering this dealership we were greeted with friendly faces and professional dispositions. They asked if they could help us and if we wanted any refreshments. Jasmine our sales rep researched friendly faces and professional dispositions. They asked if they could help us and if we wanted any refreshments. Jasmine our sales rep researched exactly what we were looking for and Michael worked with us referencing the best possible price, financing terms and rate. We obtained a great deal! The finance gentleman took care of our paperwork very quickly and explained everything. We left the dealership feeling very confident and satisfied with our purchase and will definitely use the service department and recommend this dealership and Michael and Jasmine to others. Extremely satisfied customers, Henry and Susan Allen More

I love my BMW. Richard was so helpful to me. He spent a lot of time with me making sure I was happy and that meant a lot. I have always wanted a BMW and I couldn't be happier. Customer for life. lot of time with me making sure I was happy and that meant a lot. I have always wanted a BMW and I couldn't be happier. Customer for life. More

Our vehicle was towed to BMW of Sarasota. Melony Fogelstrom went beyond expectations in getting our car serviced in a timely manner. We have used this dealership for past car services. Our level of Fogelstrom went beyond expectations in getting our car serviced in a timely manner. We have used this dealership for past car services. Our level of satisfaction is so great that we purchased a new 2014 BMW just days ago from this dealership. Craig Zendzian More

Russell ws extremly helpful in understanding the complexities of the car. In two instances he spent time with me explaining the radio and navigation systems. complexities of the car. In two instances he spent time with me explaining the radio and navigation systems. More

BMW of Sarasota is now my only place where I will purchase my new or used vehicles. The professionalism and white glove customer service far outweighs any other dealership I have visited (Lexus, Mer purchase my new or used vehicles. The professionalism and white glove customer service far outweighs any other dealership I have visited (Lexus, Mercedes, Infiniti etc). My experience was tailored around individuals such as Naycole Wright and Sales Manager Emilio Torres who not only went to the ends of earth to make sure I drove off and continue to drive with a smile but the ability to make my visit not just a visit but a pleasurable experience to where I felt like part of the family from the entrance of the door. I will recommend these individuals along with Finance and others sales staff who were apart of this amazing process to anyone interested in driving a car that one can only describe as "driving itself". BMW has set the standard in cars and there is no looking back for me. More

I am "beyond happy" with the attention my wife and I have received at BMW of Sarasota. My experience with my salesperson Russell Lee and Sales Manager Emillio Torres and the service team has be and I have received at BMW of Sarasota. My experience with my salesperson Russell Lee and Sales Manager Emillio Torres and the service team has been outstanding from the very beginning. I don't know what the employees of BMW of Sarasota are told/taught when they're first hired so my advice to the ownership is "keep doing whatever it is you're doing, because the customer is treated with patience and respect and that is, quite obviously, systemic!" The delivery system of my new car was equally impressive; it takes me a while to learn how all these new "gadgets" and "computer systems" work and the staff has been very patient with me and have met every one of my needs with kindness. Peter Kasdan Longboat Key, Fl. More

I walked into the dealership for a used car and met Jas, she was so helpful and patience with us that made felt very welcome because of her we ended with a 2014 for what I was looking to pay for a used car. she was so helpful and patience with us that made felt very welcome because of her we ended with a 2014 for what I was looking to pay for a used car. My friends and family are just so surprised that we could even afford a BMW even so a 2014 but when I explained the purchase and that buying a great car instead of just any car for the same monthly payment they all agreed. More

This Is My 3rd Car Purchase At BMW of Sarasota (1 Used, 2 New). My 1st and 2nd Purchase Experience Were Very Good and I Have No Complaints, However The Attention and Personal Touch That Eric Bosak Put Into New). My 1st and 2nd Purchase Experience Were Very Good and I Have No Complaints, However The Attention and Personal Touch That Eric Bosak Put Into The Deal Really Made Me Take Notice At What Customer Service Truly Is. Between My Sisters and Myself We Have Purchased 9 Vehicles At BMW of Sarasota and We Recommend It To All Our Friends That Are Car Shopping. Customer Service Is Second To None. I Recommend Anyone To Give Them A Visit. I Live In Tampa, but Drive Down To Sarasota (45mins) For All My BMW Car Needs and Purchases Due To My Experiences At BMW of Sarasota. Thanks To My Treatment During My Visits, I Will Be Going Back To See Eric Bosak and The Rest Of The Friendly, Professional Staff. More

entire sales staff Eric, Bruno and Emillio T. were extremely helpful, courteous, and professional. Best I have experienced in my 20 years of car buying. extremely helpful, courteous, and professional. Best I have experienced in my 20 years of car buying. More